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Napleton's Valley Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(5,264 Reviews)
56

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
362
Total ReScores
4.6
ReScore Average
56
Net Promoter Score ®

Business Details

About

Napleton's Valley Hyundai is conveniently located in Aurora, IL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Napleton's Valley Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an Napleton's Valley Hyundai is conveniently located in Aurora, IL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Napleton's Valley Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(630) 851-2500

Business Hours

Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 9:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
4333 Ogden Avenue Aurora, IL 60504
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(5,264 Reviews)

JN
gravatar
James N.
Montgomery, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/21/2024
0
Category: Service
Don’t go here for an oil change
First off a simple oil change should not cost $95. Second, the fella on the phone should not tell anyone that it will only take 1to 11/2 hours for an oil change. 2 to four hours is what happens. Third, they don’t care about your time. You are not important. Forth, I’ve never met people who must get yelled at all day are are not happy with their job be so rude. I’m sure these poor guys have people like me being disappointed in Napelton and their service department all day long. They just don’t like anyone. Fifth, I get offered a ride home but no ride back. How am I to get my car?? So I wait for 20 minutes for a Lyft ride home. Lyft guy plays loud foreign talk show on radio so that the 22 minute ride was a nightmare too. Now, after two hours from leaving my home to get an oil change I am back home without my car. I have a dinner appointment and no car. Please read other reviews before buying a car or having it serviced here. You will see George puts a standard response on after the post. Unfortunately I don’t really think they care.
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