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Nates Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,270 Reviews)
97
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
5
Total ReScores™
4.2
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

We are your number one European auto repair, specializing in VW and Audi, servicing the Essex and surrounding areas. Locally owned and operated since 2005. We are your number one European auto repair, specializing in VW and Audi, servicing the Essex and surrounding areas. Locally owned and operated since 2005.

Categories
European Auto Repair, Auto Body, Auto Repair
Contact
(802) 879-0115
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
42 River Rd Essex Junction, VT 05452
Get Directions
Nates Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,270 Reviews)
Write a Review
Recent Reviews
JG
Jamie G.
Morrisville, VT
Toyota Tundra 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Job Well Done
I brought my truck in to have the alignment checked because I didn’t trust a different shop. Great group of guys job well done and I left there feeling 100 times more confident about my truck than I did when I brought it in. Thanks guys. I will be back for a future visit for sure.
SP
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Sarah P.
Westford, VT
Audi A4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Oil change and diagnosis.
Will is the absolute best
AC
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Aaron C.
Essex Junction, VT
Dodge Challenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
9
Vehicle Review
Johnny and his team conducted a comprehensive inspection of the 2011 Dodge Challenger I purchased last year, ensuring that the vehicle is free of any significant issues. Their thorough work addressed all my concerns and confirmed that no major repairs are necessary at this time. This review not only alleviated my worries but also reassured me of the vehicle's safety for driving.
JB
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Jason B.
Burlington, VT
Tesla Model S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Summer Tires
Will was amazing!
DR
Debi R.
Warren, VT
Tesla Model S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Great customer service
Body work was done on time and I was notified when it was ready for pick up. A mistake in service was immediately corrected and discounted for us having to make a return visit. Excellent customer service!
Nate C. from Nates Automotive responded on 05/27/2025 10:52 AM

Thank you Debi for the review and five stars! 

Nate Crete
Owner
802-879-0115
Verified Customer
Hinesburg, VT
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Very pleased
Friendly people doing a good job
Nate C. from Nates Automotive responded on 05/27/2025 10:52 AM

Thank you for the review and five stars! 

Nate Crete
Owner
802-879-0115
TL
Ted L.
Essex Junction, VT
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Melted Brake
Corey was great to work with. I had an appointment lined up already but my brakes had other plans and melted to the Caliper. He got me in earlier than I was expecting and it all taken care of.
Nate C. from Nates Automotive responded on 05/27/2025 10:51 AM

Thank you Ted for the review and five stars! 

Nate Crete
Owner
802-879-0115
TD
Tammy D.
Essex Junction, VT
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Friendly & fast service
Very friendly & fast service . Very understanding when I needed to reschedule.
Nate C. from Nates Automotive responded on 05/22/2025 06:36 AM

Thank you Tammy for the review and five stars! 

Nate Crete
Owner
802-879-0115
RC
Rick C.
Essex Junction, VT
Subaru Impreza Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Service
In and out, everything well done.
Nate C. from Nates Automotive responded on 05/19/2025 08:00 AM

Thank you Rick for the review and five stars! 

Nate Crete
Owner
802-879-0115
AD
Andrew D.
Hyde Park, VT
Mitsubishi Lancer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
Category: Service
Andrew said they actually fixed his issues in a timely manner.
Recommended
Nate C. from Nates Automotive responded on 05/19/2025 08:00 AM

Thank you Andrew for the review and five stars! 

Nate Crete
Owner
802-879-0115
NG
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Nikki G.
Essex Junction, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
10
Meant to be car purchase!
Just on a whim I needed a new sedan after my beloved Camry was the little engine that could no longer--stop properly! I found the perfect Civic that was tucked away on the lot. Came in on a Friday, left on a Monday with my new wheels ❤️
Great experience, great interactions. Car needed a few more pieces to be perfect. I texted and gave a hey could ya' and they seem to be willing to help out on my request to fix a few things. Absolutely recommend!
Nate C. from Nates Automotive responded on 05/19/2025 07:59 AM

Thank you Nikki for the review and five stars! 

Nate Crete
Owner
802-879-0115
DR
Debi R.
Warren, VT
Audi allroad
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
My favorite place to bring our vehicles
The service manager is a sweetheart and he’s very knowledgeable and completely open to helping with any issues. The work gets completed on time and at a reasonable cost. I love going there.
Nate C. from Nates Automotive responded on 05/19/2025 07:59 AM

Thank you Debi for the review and five stars! 

Nate Crete
Owner
802-879-0115
Verified Customer
Essex Junction, VT
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Much appreciated help on a number of issues
Thanks for all the flexibility on the scheduling
Nate C. from Nates Automotive responded on 05/13/2025 08:08 AM

Thank you for the review and five stars! 

Nate Crete
Owner
802-879-0115
RS
Robin S.
Burlington, VT
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
9
Chris who works in customer service was very professional and I felt like a long time customer.
My mechanic referred me to Nate's automotive. For further diagnostic assessment. Chris and customer service was the one I dealt with, he knew I was concerned about being in compliance with my state inspection. Scheduled the vehicle in as soon as possible. I was a few minutes early for my appointment, The mechanic saw my vehicle promptly and was able to diagnose the problem.
Nate C. from Nates Automotive responded on 05/13/2025 08:08 AM

Thank you Robin for the review and five stars! 

Nate Crete
Owner
802-879-0115
RD
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Richard D.
Jericho, VT
Tesla Model Y
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Tesla Model Y tire changer and maintenance
Very smooth and good service. Gotta go to Tesla for some warranty service, which is understandable.
Nate C. from Nates Automotive responded on 05/13/2025 08:07 AM

Thank you Richard for the review and five stars! 

Nate Crete
Owner
802-879-0115
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