I don’t have much experience with car repairs, but I can say with 1000% confidence that no one can match the level of service and care that I received from Justin at Neo! My car wasn’t drivable and he showed up on a holiday to diagnose and did what repairs that he could on the spot. He also arranged towing to his shop and my car was up and running the very next day. I didn’t have to stress about a thing. Justin is honest, incredibly courteous and genuinely cares about his customers. And to top it off, the final bill was very reasonable. As I am newer to the area, it’s reassuring to have found NEO Automotive! I couldn’t be happier!
Have brought my 98 Jeep to Neo’s for over a year now, and each time they provide excellent service. Very honest and knowledgeable. Love having an Auto Repair dealership with old fashion values. Thank you all!
EM
Elizabeth M.
Sarasota, FL
05/02/2025
10
Excellent service!
Courtney was courteous and quick to help us at the front desk. Justin went above and beyond to keep our aging Cherokee Jeep in good running order.
Thank you Neo!
I could not have asked for a better service. I was treated more than fair and very happy with the outcome of their service. I would highly recommend them to anyone for excellent service
I had an issue on my truck with the belt. I called to see if they can help me out. They say if I could bring the truck so they can diagnose it which I did as soon as I arrive they were very attentive. They help me out with an issue when they saw the problem they address it to me and explain what could be done to fix it, I didn’t took more than an hour and a half and they were very honest and very and they did a very good job. I’m really happy that I went there and had a great experience and customer service was top notch. Thank you
KW
Kirk W.
Lakewood Ranch, FL
Mercedes-Benz C300
04/17/2025
Verified Customer
10
Honest and Professional as Always!
Honest and Professional as Always!
We've been with Neo for 5 years since we landed in Florida and have always had nothing but great service that's Honest and Professional! Thank you Justin and Courtney for everything...
Today we had our 1997 4Runner in to check very weak brakes. We received a very thorough inspection and detailed estimate. We will be back soon to have work done (we live in Virginia and are leaving today). We are very satisfied withe the experts of Neo and the professionalism and friendliness of everyone. Neo replaced the starter on this vehicle last October and we are so pleased to have a place to take our vehicle for repairs and feel completely confident. Thank you!! Cindy Daube
Dependable, communicative and attention to detail. These are important to me in auto service and any service that I contract out with to get work done. Justin and his crew are AMAZING. I took my 2016 Mercedes 250 CLA 4Matic for sunroof service. It was NOT an easy job or for the faint of heart mechanic. Neo did a super job repairing it and kept me in the loop about what had to be done and why. I would not hesitate to bring a car to his shop to get work done. Thanks!
Honest, courteous, professional and great communication
TH
Tom H.
Miami, FL
Ram Pickup
03/19/2025
Verified Customer
10
They are very responsive and we’re very quick with the diagnosis following which they were great communicating to me the process for the repair as well as the duration and the cost
Very professional and very responsive shop. They kept me informed of the repair process
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