New Dimensions Automotive is a reputable, family-owned auto repair shop in Mesa, AZ, founded in 2005 by Jaime and Nikki Tejeda. With over 25 years of technical experience, Jaime, a factory-trained BMW master technician, leads a team of skilled technicians with 40 years of combined expertise. Offering expert services, including scheduled New Dimensions Automotive is a reputable, family-owned auto repair shop in Mesa, AZ, founded in 2005 by Jaime and Nikki Tejeda. With over 25 years of technical experience, Jaime, a factory-trained BMW master technician, leads a team of skilled technicians with 40 years of combined expertise. Offering expert services, including scheduled maintenance, diagnostics, and repairs for all vehicle types, they have earned the trust of Arizona drivers for their outstanding service, reflected in their A+ Rating with the Better Business Bureau, 5-star ratings on Google and social media, and the title Neighborhood Favorite. ...more
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Verified CustomerWe're glad to hear that your visits with us have been a good experience! Trust is hard to come by, so it means a lot to us that we earned it. Thank you for choosing New Dimensions!
Verified CustomerThank you for the MANY years of support and loyalty to our shop. We know it gets busy, we're working hard to add additional personnel and lifts at a satelite location so we can offer even more appointments. Your approval means a lot to us! Thank you for choosing New Dimensions.
Verified CustomerYes, you are so right! Being without a vehicle can be a real hassle for families, and we understand this. This is why we strive to manage our shop schedule as efficiently as possible and keep customers informed on our progress. We truly appreciate your excellent review and your nomination for Mechanics of the Year!! :) Your approval and recommendation is better than any trophy - Thank you so much!
Verified CustomerJaime is likely who helped you since we do not have a Randy on staff. Regardless we are happy to hear our team was able to refer you somewhere to help get things taken care of, and at no charge to you. That's great! We are here for you if you need anything else.
Verified CustomerWe're glad to hear that our communication and professionalism made a positive impression on you. Your support means a lot to us, and we’re here whenever you need auto services again.
Verified CustomerIt's great to hear that you trust us with your car troubles and THANK YOU for choosing us first! Your loyalty means a lot to us. Until next time, safe travels!
Verified CustomerWe're glad to hear that you enjoyed our customer service! Thank you for taking the time to share your experience. We appreciate you!
Verified CustomerWe appreciate you taking the time to share your experience! It’s great to hear that our team’s expertise and honesty made a positive impression. We do aim to keep our pricing fair. Thank you for your kind words.
Verified CustomerWe appreciate your feedback and are glad to hear that you found our team nice and that we did a good job with your oil change. Regarding your battery, as part of our complimentary inspection the technician load tests the battery and includes the results in the inspection report with a photo. The battery failed the test and it's recommended the battery be replaced soon. We do not add battery fluid, as most vehicle batteries are "maintenance-free", and often sealed with no removable caps. I'm sorry if there was a miscommunication - We're always happy to clarify any services we provide, so feel free to reach out anytime if you have questions! We strive to provide a five-star experience each and every service.
Verified CustomerWe appreciate your feedback and are glad to hear that you felt well taken care of! It’s nice to know that our shuttle service is making life a little easier. We aim to provide quality service without the dealer wait time. Thank you for your recommendation, it means a lot to us!
We appreciate you sharing your experience with us! It's great to hear that our team made your visit both friendly and quick! Thank you for your business. :)
We appreciate your recommendation! It's great to hear that you found our service both speedy and thorough. Thank you for the excellent review. Until next time, safe travels!
