Business Solutions
English French Canadian
SureCritic / Auto Maintenance / New Dimensions Automotive
business image

New Dimensions Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(334 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

New Dimensions Automotive is a reputable, family-owned auto repair shop in Mesa, AZ, founded in 2005 by Jaime and Nikki Tejeda. With over 25 years of technical experience, Jaime, a factory-trained BMW master technician, leads a team of skilled technicians with 40 years of combined expertise. Offering expert services, including scheduled New Dimensions Automotive is a reputable, family-owned auto repair shop in Mesa, AZ, founded in 2005 by Jaime and Nikki Tejeda. With over 25 years of technical experience, Jaime, a factory-trained BMW master technician, leads a team of skilled technicians with 40 years of combined expertise. Offering expert services, including scheduled maintenance, diagnostics, and repairs for all vehicle types, they have earned the trust of Arizona drivers for their outstanding service, reflected in their A+ Rating with the Better Business Bureau, 5-star ratings on Google and social media, and the title Neighborhood Favorite. ...more

Categories
Auto Maintenance, Auto Repair, European Auto Repair
Contact
(480) 218-0096
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Arizona
2733 N Recker Rd Mesa, AZ 85215
Get Directions

Affiliations

New Dimensions Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(334 Reviews)
Write a Review
Recent Reviews
Verified Customer
Hyundai Elantra GT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2025
verified customerVerified Customer
10
They very honest and know how to treat the customer right.
I brought my 2016 Hyundai Elantra GT in because it had a massive oil leak, and I can't say any bad things about new dimensions. When I first walked in, I was first greeted with a kind and respectful attitude. They actually showed me what was causing the leak, that it was my oil pan and gasket that needed to be replaced. If you are looking for a Auto mechanic that is honest and does the job right I recommend taking it to New Dimensions. I would definitely come back.
JF
gravatar
Jim F.
Apache Junction, AZ
Audi A3 Sportback e-tron
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
10
Top Quality service
This is my go-to shop for repairs on my cars. Always fresh popcorn.
DC
gravatar
Dennis C.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
10
Outstanding customer service
If you want someone that really cares about you, you need to go and to new dimensions, I have trusted him for years and three different vehicles, he is not out there to take advantage of anyone. If you are looking for a honest and fair mechanic and owner, that is actually active in his day to day operation. This is the place to go, I have tried others , and never will go anywhere else.
Manager from New Dimensions Automotive responded on 08/08/2025 11:53 AM

We really appreciate this review, and it's great to hear you have found New Dimensions as a home for your vehicles! We value your business and look forward to working with you for many years to come!

TL
Tisha L.
Apache Junction, AZ
Buick Lucerne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2025
verified customerVerified Customer
10
The best auto shop ever!!
New Dimension is one of a kind. I can't even begin to tell you how amazing they are. They went above and beyond for me. There services are top of the line. If you need anything done on your vehicle they can do it. They even have a shuttle that takes you home and picks you up when your vehicle is ready.
Manager from New Dimensions Automotive responded on 08/08/2025 11:58 AM

It's loyal customers like you that make us the BEST!  We can't tell you how much reviews like yours mean to us.  THANK YOU

MR
gravatar
Matt R.
Mesa, AZ
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2025
verified customerVerified Customer
10
Excellent service as always
Been a loyal customer since they opened. Don’t go to any other shop for service and or repairs. Jamie is the best
Manager from New Dimensions Automotive responded on 08/08/2025 12:01 PM

We really appreciate you Matt, for being a return customer after all these years!  Earning and keeping your trust means a lot to us.  We are here when you need us.  - Your friends at New Dimensions Auto

MW
gravatar
Maria W.
Mesa, AZ
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
Always excellent!
I've been going to New Dimensions for almost 15 years. Jaime and his crew always provide excellent and honest service. This family owned business has serviced all our family cars and many of my friends that I've referred.
I'm grateful that this company is here in NE Mesa!!
Manager from New Dimensions Automotive responded on 08/08/2025 12:06 PM

Maria thank you, it is customers like you who return to us year after year, AND refer friends and family that have kept us growing for the last 20-years!  We are blessed beyond words and want you to know we truly appreciate your trust.  Until next time, drive safely.  - Your favorite team at New Dimensions 

DG
gravatar
Dave G.
Mesa, AZ
Lexus NX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Normal maintenance
Totally reliable and very reasonable on cost. I would highly recommend them to anyone.
Manager from New Dimensions Automotive responded on 08/08/2025 12:10 PM

We appreciate you taking the time to share your experience. Recommendations from customers like you mean the world to us. Thank you!

DS
gravatar
Denise S.
Mesa, AZ
Buick Encore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Going over and above
My A/C was not working right but they found all the problems and fixed everything. But my car still had an odd issue which turned out to be totally unrelated to the A/C. Luckily the people at New Dimensions continued to look for the problem and found it! This place is just wonderful! They listen and get the job done all with smiles on their faces! Friendly and efficient and prices are VERY reasonable!
Manager from New Dimensions Automotive responded on 07/23/2025 11:05 AM

We're glad to hear we solved your ac problems, and solved the unrelated issue for you.  That's what we are here for! We appreciate you choosing New Dimensions Automotive!

EB
Ethel B.
Mesa, AZ
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
Great job and excellent work
No problem quick appointment and great job
Manager from New Dimensions Automotive responded on 07/23/2025 11:06 AM

Thank you for the excellent review!  We appreciate your feedback and look foward to your next visit. 

MD
gravatar
Marla D.
Mesa, AZ
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
Oil change & basic inspection of my hybrid
New Dimensions always treats me right and have been dependable for me
Manager from New Dimensions Automotive responded on 07/23/2025 11:07 AM

We appreciate your feedback and are glad to hear that you find us dependable. It’s always our aim to treat our customers right; that's the only way to do business!  Thank you for being a loyal customer. Until next time, safe travels.

DW
gravatar
Don W.
Mesa, AZ
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
Vacation
Jamie helped us out by getting us right iin and out just as quickly. Thanks for that
Manager from New Dimensions Automotive responded on 07/23/2025 11:08 AM

Thank you for the five-star review!  We appreciate your continued business. Your satisfaction means a lot to us, Don!

RZ
Ray Z.
Mesa, AZ
Cadillac DeVille
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Excellent service
My older model Cadillac had a check engine light. Persistent, dillogent work got the problem resolved and my car running perfectly.
Manager from New Dimensions Automotive responded on 07/23/2025 11:10 AM

We appreciate your feedback and are glad to hear that our team was able to tackle the check engine light and get your Cadillac back in top shape. Thank you for the excellent review.  We look forward to serving you again. 

KH
Kathy H.
Mesa, AZ
Toyota MR2
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Excellent customer service and great job.
I took my vintage car to have service done on it. I am very happy with the care and focus they put on my car.
Manager from New Dimensions Automotive responded on 07/10/2025 11:20 AM

Kathy, your satisfaction means a lot to us.  We're happy to hear we hit the mark!  Thank you for the excellent review.  We look forward to your next visit.

RS
gravatar
Rick S.
Mesa, AZ
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Great trustworthy shop
Excellent service
Manager from New Dimensions Automotive responded on 07/10/2025 11:33 AM

We appreciate your feedback! Excellent service is what we aim for! Thanks for choosing our team!

KT
gravatar
Kim T.
Mesa, AZ
Volkswagen Jetta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Great service
A+++++
Manager from New Dimensions Automotive responded on 07/10/2025 11:33 AM

Thank you for the A+++++ rating!  We really appreciate being your mechanic!

Service Coupons and Posts
We sincerely appreciate your positive feedback. We are glad you enjoy our complimentary car service while your vehicle is being serviced.
Learn More
We greatly appreciate your feedback on our quality service and staff. Thank you for your trust in us; we look forward to serving you again.
Learn More
Thank you for your outstanding review. We appreciate your trust in our service and commitment to delivering quality work on time.
Learn More
Thank you for your kind words about our customer service and vehicle services. We are committed to maintaining our high standards for all our customers.
Learn More
Thank you for your trust in us. We are dedicated to providing quality service and appreciate your positive feedback.
Learn More
Thank you for your kind words. We pride ourselves on delivering quality service and appreciate your recognition of our dedicated support team.
Learn More
We sincerely appreciate your positive feedback. Thank you for recognizing our commitment to honest and great service.
Learn More
Thank you for your kind words. We are committed to providing great service at fair prices for all our valued customers.
Learn More
Thank you for recognizing our team's dedication and customer service. We appreciate your kind words and look forward to serving you again.
Learn More
Thank you for your continued loyalty over the past 20 years. We are truly grateful for your trust in Jamie, Zach, and our team.
Learn More
Thank you for your kind words about our staff and service flow. We are committed to providing efficient service for a great customer experience.
Learn More
Thank you for recognizing our commitment to honesty and reliability. We prioritize our customers' needs without pressure, ensuring a trustworthy experience.
Learn More
Thank you for your positive feedback. We pride ourselves on transparent service and appreciate your trust in our team.
Learn More
Thank you for your kind words. We appreciate your trust in our team and are committed to providing outstanding service.
Learn More
Thank you for your kind words and trust in our services. We appreciate your referrals and are committed to serving you and your community.
Learn More
Thank you for your high recommendation and kind words. We are dedicated to providing excellent service and appreciate your support.
Learn More
Thank you for your kind words. We strive for excellence in service and appreciate your recommendation.
Learn More
We sincerely appreciate your gratitude. Your support motivates us to continue delivering excellent service at New Dimensions Automotive. Thank you for choosing us.
Learn More
We appreciate your trust in New Dimensions Automotive. Your peace of mind is our priority, and we are glad to have met your expectations.
Learn More
Thank you for your kind words about Zack and our team. We are dedicated to providing responsive and professional service to our valued customers.
Learn More
Thank you for your long-standing trust in New Dimensions Automotive. We appreciate your kind words and commitment over the years.
Learn More
Thank you for your kind words. We appreciate your support and are glad to hear about your positive experiences with our team.
Learn More
We appreciate your recognition of our commitment to transparency and affordability. Thank you for choosing New Dimensions Automotive for your auto maintenance needs.
Learn More
Thank you for your continued trust in our services. We appreciate your kind words and are committed to maintaining our high standards for reliability and value.
Learn More
Thank you for your kind words. We take pride in delivering exceptional service and appreciate your trust in New Dimensions Automotive.
Learn More
Thank you for your kind words. We appreciate your trust in New Dimensions Automotive and look forward to providing excellent service for your vehicles.
Learn More
Thank you for your thorough review. We are pleased to hear that you saved both time and money with our services at New Dimensions Automotive. Your trust is valued.
Learn More
Thank you for your positive feedback. We are pleased to hear about your great experience and look forward to serving you again.
Learn More
Thank you for your kind words. We are committed to providing caring and honest service for both you and your vehicle.
Learn More
Thank you for recognizing our commitment to excellent service. We appreciate your support and look forward to serving you again.
Learn More
Thank you for your kind words. We are committed to providing thorough service and appreciate your trust in our team at New Dimensions Automotive.
Learn More
Thank you for your positive feedback. We are pleased to hear our service met your expectations and was cost-effective.
Learn More
Thank you for your kind words about our friendly service and quality work. We appreciate your support and look forward to serving you again.
Learn More
Thank you for your outstanding review. We pride ourselves on professionalism and honesty in all our services.
Learn More
Thank you for your positive feedback. We take pride in providing efficient and quality service to our valued customers.
Learn More
Thank you for the outstanding review! We're thrilled our service has hit the high notes ?—just like a well-tuned engine! ? We're committed to keeping you rolling smoothly. Your recommendation means the world to us! ? #AutoExcellence #CustomerCare
Learn More
Thank you for your fantastic feedback! We're thrilled to know our "real good work" met your expectations. ?✨ We strive to keep your ride running smoothly—like butter! ? #AutoMaintenance #CustomerSatisfaction
Learn More
Thank you for the fantastic review! We're thrilled to hear your vehicle is running better than ever. ?✨ Just think of us as your car's personal trainers—always here to help it perform at its peak! #NewDimensionsAutomotive #HappyDriving
Learn More
We're thrilled to receive such fantastic feedback! Our team strives to keep your ride smooth and your spirits high—after all, who says car care can't come with a side of kindness? ?✨ Thank you for your support! #CarCare #CustomerAppreciation
Learn More
Thanks for the feedback! We're thrilled your A/C is feeling chill again! ❄️ Fingers crossed that blower motor survives the monsoon like a champ! ?️ We appreciate your trust in us! #KeepingYouCool #NewDimensionsAutomotive
Learn More
Thank you for the great feedback! We're thrilled to keep you informed every step of the way—pictures are worth a thousand words, after all! ?? We're always here with a plan for your vehicle's future. See you at your next service! #NewDimensionsAuto
Learn More
We're thrilled to be your “go-to” for all things automotive! ?? Honest estimates and friendly service are our pride! Thanks for trusting us with your vehicles! We're here to keep those wheels turning smoothly. ?️#CustomerAppreciation
Learn More
⚡️ Keep your car’s battery healthy and avoid the surprise of a no-start situation! Regularly check terminals for corrosion, ensure connections are secure, and give it a gentle clean every now and then. #BatteryHealth #AutoMaintenance #newdimensionsauto
Learn More
Thanks for the stellar review, Elke! We're thrilled to be your go-to shop and provide you with peace of mind. We'll keep up the great work! ?? #CustomerCare #AutoMaintenance
Learn More
? A big thank you for the 5-star review, Pete! We're thrilled to hear that we could provide you with excellent service and go the extra mile with our free inspection. We appreciate your support! ?? #CustomerAppreciation #AutoMaintenance
Learn More
Thank you for the ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you appreciate our honesty and customer service. ? We truly value your recommendation. #CustomerLove #HonestyMatters #TopNotchService #Mesa #NewDimensionsAuto
Learn More
Thanks for the kind words, Anne! ? We're so glad you had a great experience with us. #ExcellentService #NewDimensionsAutomotive #Mesa
Learn More
Thanks for the kind words, Dan! ? We're proud to provide honest and reliable service in Mesa. #NewDimensionsAutomotive #Mesa #HonestService ?
Learn More
Thank you! We're proud to provide honest service and help keep your vehicle running smoothly. ?? #Mesa #HonestService #NewDimensionsAutomotive
Learn More
thank you!!! #HappyCustomer #NewDimensionsAutomotive #Mesa
Learn More
Thank you so much Anca! ?? #Mesa #CarService #Reliable #Trustworthy
Learn More
We're so glad we could help you out, Les! ? Our team at New Dimensions Automotive is committed to providing top notch, world class service at an affordable price. #HappyCustomers #Mesa #AutoRepair #CustomerService
Learn More
Thanks for the great review, Jim! ? We're so glad you had a great experience with us. #HappyCustomer #NewDimensionsAutomotive #Mesa
Learn More
Thanks for your loyalty, Scott! ? We're proud to have kept your Hondas running smoothly for years. #Honda #Mesa
Learn More
EXCITING NEWS! We now offer Express Check-In at New Dimensions Automotive. It's Quick. It's Easy. It's Secure. Try it on your next visit!
Learn More
Thanks Jeffrey! We appreciate your loyalty and kind words. ? We're proud to have served you and your wife for so many years. #NewDimensionsAutoLLC #Mesa #AutoRepair #CustomerService
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.