business image

Old Dominion Collision Repair Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(156 Reviews)
96

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

In 1973, Old Dominion was founded on the promise of offering the highest quality auto body repairs and committed to setting a very high standard for excellent client service. Throughout the years, we’ve stayed committed to these founding principles. Today, we’re proud that our collision repair and auto paint shop continue to serve the In 1973, Old Dominion was founded on the promise of offering the highest quality auto body repairs and committed to setting a very high standard for excellent client service. Throughout the years, we’ve stayed committed to these founding principles. Today, we’re proud that our collision repair and auto paint shop continue to serve the wonderful folks of the Willamette Valley. ...more

Categories
Auto Body, Collision Repair, Body Shop
Contact
(541) 485-3368

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1060 W 1st Ave Eugene, OR 97402

Affiliations

AAA
ASE Certified
Old Dominion Collision Repair Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(156 Reviews)

LJ
gravatar
Lara J.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2026
verified customerVerified Customer
10
Treated very fairly; excellent customer service and communication.
My Rivian had electrical repair work that needed to be done. Old Dominion started on the work but Rivian told them that the service needed to be completed up in Portland with Rivian. Old Dominion was very fair in what was charged for the initial assessment, identified many of the issues which would need to be addressed, and communicated well throughout the process.
Jimmy Tennison/Loni W. from Old Dominion Collision Repair Center responded on 05/11/2026 08:06 AM

Thank you for trusting us with your Rivian, especially with something as complex as electrical diagnostics and repair planning. We know it can be frustrating when a repair path changes mid-process, so we’re glad our team was able to help identify the issues, communicate clearly, and guide you in the right direction for the next steps.

We truly appreciate your recognition of our fairness, communication, and customer service throughout the process. Even when repairs ultimately need to be completed elsewhere, our goal is always to advocate for our clients and provide honest, transparent support every step of the way.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.