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Parker Brake & Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(443 Reviews)
91
Write a Review
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Score Details

5 stars
91%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

Since 1962, Parker Brake & Alignment has provided motorists in the Grand Rapids, MI 49503 area with comprehensive auto repair services that include 4x4 Services, Alignment, Batteries, Bonding & Relining, Brakes, Car & Truck Care, Counter Services, Domestic Cars & Trucks, Electrical Services, Electronic Services, Engine & Transmission, Since 1962, Parker Brake & Alignment has provided motorists in the Grand Rapids, MI 49503 area with comprehensive auto repair services that include 4x4 Services, Alignment, Batteries, Bonding & Relining, Brakes, Car & Truck Care, Counter Services, Domestic Cars & Trucks, Electrical Services, Electronic Services, Engine & Transmission, Engine Maintenance, General Services, Heating and Cooling Services, Import Cars & Trucks, Miscellaneous Services, Tires, Transmission Services and Undercar Services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.

You'll be hard-pressed to find the same level of expertise that our auto mechanic specialists provide! We have years of experience working on both domestic and import vehicles of all makes and models and can work with you to find cost-effective repair and maintenance alternatives. ...more

Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(616) 243-7769
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
729 Burton St SW Grand Rapids, MI 49503-8005
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Parker Brake & Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(443 Reviews)
Write a Review
Recent Reviews
MW
Melva W.
Grandville, MI
Pontiac Vibe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
Category: Service
Melva said they were able to figure out and fix her vehicle when 4 other businesses were unable to.
Recommended
JK
Jared K.
Grand Rapids, MI
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
Category: Service
Jared said it was good, drop the vehicle off the night before, he called with the estimate, got the vehicle back the same day after the estimate.
Recommended
BA
BRENDA A.
Grand Rapids, MI
Chrysler Aspen
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Great job from bill and his team
Took me in at last minute request and they always do their best
LS
Laura S.
Michigan
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
Category: Service
Laura said the whole experience was fine, she dropped it off and picked it up. It was good enough to go back for the back brakes.
Recommended
KH
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KATHY H.
Jenison, MI
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Brakes
Have used Parker in the many times and always great service and a price that is a fair price for their services and work. Today I had them check the brakes since I had been told needed to be replaced by another place. They got me in right away, checked and let me know that I only needed on the front , which was different than the other place trying to get me to put on the back too. Always nice to work with good people.
DG
Diane G.
Grand Rapids, MI
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Diane said the pricing was a little high.
Recommended
DG
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DICK G.
Dodge Sprinter
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
VERY GOOD SERVICE AS ALWAYS
GREAT JOB
JH
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JAMES H.
Grandville, MI
Jeep Patriot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Thank you!!
The car has a much quieter ride and even feels smoother. Thank you gentlemen for the fast and high-quality service work.
DM
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DEBBY M.
Wyoming, MI
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
I had to have my back shocks replaced.
That place is awesome! I needed my back shocks replaced and they were cheaper than anywhere else I contacted. They were very friendly and got me in right away! I will be going back for whatever repairs I may need done in the future!
CK
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CONNER K.
Grandville, MI
Ford F-150
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/20/2025
verified customerVerified Customer
0
Disappointed
I ended up getting a second opinion after thinking I was getting worked over. They did it for half the price and said you guys over tightened lugs and didn’t return all of them. Really disappointed
MC
Miguel C.
Michigan
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
Category: Service
Miguel said they were very helpful, they actually solved the problem and it didn't cost him anything. They changed the tire and the problem was solved.
Recommended
LK
Lou K.
Michigan
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
Category: Service
Lou said they are very friendly people and she's very happy with their service.
Recommended
BA
BRENDA A.
Grand Rapids, MI
Lincoln MKX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Bill does a good job of keeping you informed of what's going on with your vehicle and if needed the mechanics will also talk to you and show you your stuff that they have concerns about
Had too unexpectedly drop off a car and bill and team checked it out as soon as they could I always recommend Parker brake to others
JS
JOE S.
Wyoming, MI
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
2008 Chevy trailblazer
Needed a couple of things fixed and as always Bill took care of everything. Parker break has been my go to place for over 20 years.
RH
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ROLAND H.
Grand Rapids, MI
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
New battery and oil change
Excellent service
Displaying Review 1 - 15 of 443 in total
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