Triple A sent out someone from Parks Auto to change a flat tire. Dude comes out takes the flat tire off and couldn’t get the spare off from underneath because we didn’t have the key to unlock to spare. Truck is brand new and dealership never gave us one. So he leaves and we call back to see if they have a tool to be able to do it. First thing, the guy lied and said he had already put the spare tire on. He did not. So they send him back out and he is rushing around and gets the spare tire on. We walk out to the truck after he leaves and the key to start the ignition of the truck is broke in half. Never said a word to us. We guess he tried to unlock the spare with that key and broke it and didn’t say a word. On top of already lying about doing his job, he then went back and reported to his boss that the second time he went came he didn’t do anything because he has “already put the spare tire in the first time he came out”. Very bad business very bad employee. When we tried to call them about this all, they continued to hang up on us. More to come out on this situation soon….
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