Patrick Hyundai in Schaumburg, IL. is staffed with expert technicians who provide quality Hyundai repair and maintenance.Patrick Hyundai in Schaumburg, IL. is staffed with expert technicians who provide quality Hyundai repair and maintenance.
Upon arriving at Patrick Hyundai Schaumburg, I was told the that they would not honor the quote for the car provided online saying it wasn't correct because they didn't know my zip code or credit rating - both untrue because you had to put it in the request. I was given a quote for the car and asked them to change it from a 5 yr loan to a 3 yr loan. I had specifically asked for a 3 yr loan. They argued with me saying I never said that. They changed the length of the loan and I decided to purchase the car. Financing was horrible with the upsells and sighs when I still said no. I found out later that even though I watched them tear up the 5 yr loan paperwork, that is exactly what I got - a 5 yr loan. Both Josh and Jose reached out to me to see if the car was meeting my expectations. I said there was at least one issue with the backseat heater and maybe another with wind sound coming through the window. I now know that I get ice inside my windows on cold days. I have tried reaching back out to both Josh and Jose on at least 3 occasions and have not heard back. I would be nice if they would respond to my request to schedule an appointment to have my car looked at and to meet with at least one of them and financing to see what the 3 yr loan would look like. I feel that this whole process was a scam from the beginning. DO NOT BUY FROM HERE!
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