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Brooks Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,201 Reviews)
97
Write a Review
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Score Details

5 stars
91%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
97
Net Promoter Score ®

Business Details

Categories
Contact
(503) 390-4229
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
4985 Brooklake Road NE Brooks, OR 97305
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Brooks Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,201 Reviews)
Write a Review
Recent Reviews
BB
BILLY B.
Salem, OR
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2026
verified customerVerified Customer
10
New Customer
These folks not only got my car in quick but fixed it in a much quicker time than I expected and for a lot less than I anticipated. Absolutely appreciate the treatment and service I got at this business.. I told them on my way out. They were stuck with me! 😄
Robert P. from Brooks Automotive responded on 02/12/2026 12:59 PM

BILLY- WE WOULD LIKE TO THANK YOU FOR CHOOSING US FOR YOUR AUTOMOTIVE REPAIR NEEDS. WE LOOK FORWARD TO WORKING WITH YOU AGAIN.

Jeremy Coolbaugh
Service Advisor
503-390-4229
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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