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SureCritic / Auto Repair / Pfefferle Tire & Automotive Service Inc.
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Pfefferle Tire & Automotive Service Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3,588 Reviews)
94
Write a Review
Schedule Appointment

Score Details

5 stars
90%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
13
Total ReScores™
3.9
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU DECIDE!” ...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(513) 829-1900
Visit Website
Closing in 19 minutes
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
479 Nilles Rd Fairfield, OH 45014
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Pfefferle Tire & Automotive Service Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3,588 Reviews)
Write a Review
Recent Reviews
Verified Customer
Fairfield, OH
Nissan Titan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Transmission Flush
great people good price
WS
Wade S.
Oxford, OH
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Excellent service done in half the estimated time
Great price excellent service. Will definitely recommend to family and friends.
SF
Scott F.
Cincinnati, OH
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
always quick and friendly
I have a friend that owns two auto service shops but I come here because I don't need an appointment and the service is always excellent.
RP
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Rick/Jennifer P.
Fairfield, OH
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Oil Change + Tire Patch + Brakes?
I dropped off my vehicle on Sunday night and used the drop box/night box. I knew I needed an oil change, knew I needed a tire patched (ran over a screw) and was concerned I needed a change in brake pads. They called me the next morning to let me know the damage -- not as bad as I thought because the brakes looked. They patched up the hole and did the oil change service and it was ready by the afternoon. Everyone was friendly - as usual - and extremely understanding when dealing with me and my needs.
SG
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Sharon G.
Hamilton, OH
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Always seem to get me back on the road faster than expected.
This is my second vehicle I take to Pfeifferle for service. My sons also use them now. Reliable service and friendly personnel.
AS
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Angela S.
Hamilton, OH
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Routine oil change
I came in today for a routine oil change. No matter who is working they are always professional and knowledgeable. I have been coming for years and I will continue to. I couldn’t recommend them enough.
KM
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Keith/Narda M.
Fairfield, OH
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
0
Brakes
My Camry stops incredibly smooth now - the shaking from warped brake rotors is gone! Thank you
AH
Andrew H.
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Tire change
Good people
Better service!!!
KT
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KAREN T.
Hamilton, OH
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Staff is always friendly and helpful
Staff is always friendly and helpful!
GH
GARY H.
Fairfield, OH
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Great service
Got my truck in immediately for electrical problem diagnosis. Assessed that year old battery was defective, obtained replacement battery from vendor and had truck ready next day. Very happy with service
BS
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Bobbi Jo S.
Fairfield, OH
FIAT 500e BATTERY ELECTRIC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Struts and sway bar
I dropped my car off a day early and they actually fixed it a day early. They are up front with the cost and I was able to use an online coupon. I get all my service done at the Nilles location. Great service, super nice people and good prices.
Verified Customer
Batavia, OH
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Great service
Garden trailer tire had a blown inner tube…great service with recommendations in future care.
EO
Ernie O.
Fairfield, OH
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Oil 7.3 ford
They did an oil change and 2 diff.services in about 1 hour vary professionally and fast
EH
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Elmer H.
Fairfield, OH
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Great service as always
We have been customers of Pfefferle Tire for a long time and have always had great customer service. They are very knowledgeable about cars and they always treat us with the utmost respect.
KP
Kenny P.
Fairfield, OH
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Kenny said been dealing with them for a long time, always done him well, good work, good service, and great place to go to get auto mechanic work done.
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