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Phoenix Complete Auto Care

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(174 Reviews)
74
Write a Review
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Score Details

5 stars
86%
4 stars
4%
3 stars
3%
2 stars
1%
1 star
4%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
74
Net Promoter Score ®

Business Details

About

Small business ‧ Auto repair shop in North Miami Beach, Florida. Small business ‧ Auto repair shop in North Miami Beach, Florida.

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(305) 957-0087
Visit Website
Open
Business Hours

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
7:30 AM - 7:00 PM
Sun
8:00 AM - 6:00 PM
* Eastern Time (Us & Canada)
1561 NE 163rd St North Miami Beach, FL 33162
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Phoenix Complete Auto Care's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(174 Reviews)
Write a Review
Recent Reviews
JB
JOSE B.
North Miami Beach, FL
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
9
Bueno 👍
Muy bueno
TP
TRAKEIVIA P.
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Transmission
Listen, I came in with no hope of my Nissan Altima ever being drivable. But the mechanics at phoenix knew exactly what to do while offering me 3 options that best fit my financial situation. I would also like to shine line at the phenomenal customer service received by the front desk guy. Thank you thank you thank you 1000/10
LS
LIZ S.
Lexus NX 200t
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Liz
Excellent service and very attentive.
JG
JOSHUA G.
Tesla Model 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Efficient and well done
Quick and efficient. Fixed my alignment well
KJ
KATHY J.
Miami, FL
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Repairs of my car
Starting from the very beginning when I introduced myself, and I came for I was amazed. Being my first time dealing with this, Nate made the experience so easy. He explained each process to the fullest. What was covered, what wasn't. I appreciate everything.
SL
SANDY L.
Kia Seltos
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
8
Phoenix
I got a flat tire at 630 am on my way to work. This was the closest place. I waited 1 hour until they opened. Everyone was so nice and kind and understanding. I was helped immediately. They replaced my tire, and I was on my way. I will definitely return for all my other car needs and maintenance. Thank You!!!
MB
MYRLINE B.
Nissan Altima
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/28/2025
verified customerVerified Customer
8
Mt
Excellent
Verified Customer
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2025
verified customerVerified Customer
10
Great experience for the first time
This was my first time coming to this shop and I was happy with my service. I went since my ac stopped throwing cold air. The gentleman assisting my car brought me a couple of times out to show me what was wrong with my car and I really appreciated that. He explained the cause of one of my problems by showing me. The whole entire staff were very nice and attentive. I will definitely use your service again.
GF
GUILLERMO F.
Nissan Frontier 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
9
Experience excellent service!!!
Excellent customer service!!! Friendly team and good communication!!!
Verified Customer
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Fast and very nice shop
The shop was very quick and helpful when I needed a new tire.
EP
ERIKA P.
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
4 wheel alignment
The manager Ali helped me once I arrived. I am a woman and it’s so difficult to find an honest mechanic. Ali had my 4 wheels aligned and advised me what I needed to do and explained the options available. Thank you so much.
GJ
GUILLERMO J.
Mitsubishi Outlander Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Buen servicio
Muy amables.buen servicio y rapidez
HG
HECTOR G.
Ford Escape
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/17/2025
verified customerVerified Customer
4
A bit disappointed
Make sure to verify what the quoted price is, they charge a lot for their work and employ people who might not even be licensed.

I was attended to by an older Indian man whom I heard quoted me for 19 per tire but was actually 90 in total for two front tire mount and balance plus taxes and fees. I had also called several days before asking for the price of the service and a representative told me about $32 for the service. I was very disappointed with since inconsistency and surprise when I got the bill.

On the plus side, they did do the job right but I probably won’t return to them unless I absolutely have to.
EA
EFRAIN A.
Acura TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Veri good job
Clutch on m Acura tl 2008 type S
ML
MEHDI L.
Sunny Isles Beach, FL
Volvo S80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Was so smooth and professional I highly recommend
Service was professional and they fix problem in time
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