I took my car in for an alignment I bought through Groupon. They told me 40 minutes, but while I was waiting I noticed my car was gone. They’d taken it out for a test drive without telling me. That made me really uncomfortable. Then after the alignment, the steering wheel was off center and the car pulled to the right. I had to go back and waste almost two more hours to get it corrected. Poor communication, poor quality control. I won't be returning.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.