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PJM AUTO

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(319 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

We are a family owned repair shop that specializes in Domestic and Asian car and truck repair. We service Diesels also and pride ourselves on our work. We have ASE certified technicians that can handle all of your needs. We are a Napa Auto Care Center also and have a 3 year/36k mile parts and labor warranty on all of our services. The We are a family owned repair shop that specializes in Domestic and Asian car and truck repair. We service Diesels also and pride ourselves on our work. We have ASE certified technicians that can handle all of your needs. We are a Napa Auto Care Center also and have a 3 year/36k mile parts and labor warranty on all of our services. The only things we do not do is tires. We hope you will put your trust in us to handle all of your repair and maintenance needs. ...more

Categories
Auto Repair, Diesel Services, Auto Maintenance
Contact
(541) 265-8229

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
closed
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3211 S Coast Hwy Newport, OR 97365

Affiliations

AAA
PJM AUTO's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(319 Reviews)

JD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2025
verified customerVerified Customer
10
Excellent Auto Repair
Took my car in for repair. They did a complete exam of my 23 year old car
It needed a lot of work. All recommendations were broken down into easy to understand blocks. Once it was approved I got it back the next day
It runs so much better

BC
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2025
verified customerVerified Customer
10
In and Out
Got in PJM WITHIN 2 weeks and out the same day of service. Diagnosed 4 major problems that needed attention. I was emailed and texted the quote with photos of problem areas mid-day. I approved 2 out of 4 fixes and will be scheduling the remaining next month! Staff was exceptional friendly and professional. They even rattle canned my Differentials! Picked up my rig same day.
Paul M. from PJM AUTO responded on 08/19/2025 09:39 AM

Wow, Brian, it sounds like you had a turbocharged experience with us! We’re not sure if we were fixing a car or conducting a NASCAR pit stop, but your review might just be the highlight of our week. Diagnosing 4 major problems in one day? That’s impressive! It’s almost like we have a crystal ball for car troubles. And kudos to you for approving those fixes! You’re basically a car doctor now too. We hope your rig feels like a million bucks once those remaining issues are tackled. As for the staff? We try to keep our workplace sunny—unlike that poor differential before we rattled it up! Can’t wait to have you back to finish off the rest because we all know the only thing better than a fixed car is a fixed car that looks good while doing it. Happy cruising!


JW
JAMES W.
Madras, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2025
verified customerVerified Customer
10
Very Professional and competent.
Very competent and professional.
Paul M. from PJM AUTO responded on 08/18/2025 09:40 AM

Well, look at you throwing around compliments like confetti! Competent and professional? Sounds like we should put that on a T-shirt! We appreciate you for noticing our efforts to keep things running smoother than a freshly waxed car. Come back anytime for more high-octane service!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2025
verified customerVerified Customer
10
Brake job
Great to work with.
Paul M. from PJM AUTO responded on 08/17/2025 09:40 AM

Thanks for the awesome shout-out! We're glad we could make your experience smoother than a freshly waxed car hood. If you need anything else or just want to chat about cars, you know where to find us!


BL
BRIAN L.
Toledo, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2025
verified customerVerified Customer
10
PJM me a.s.a.p....
Keeping business local isn't always easy to do. But when your mechanic treats you like family, there's no question where you should do business. Paul and crew are top notch in general, but taking care of the customer goes above and beyond what most other shops would even consider. Thank you for always being reliable and thank you for being the generous individual you are to this community.
Paul M. from PJM AUTO responded on 08/12/2025 09:40 AM

Wow, a five-star review! That's like finding a unicorn on your morning commute! We're absolutely loving your shoutout for our crew—after all, we’re basically the Avengers in mechanic form, fighting car troubles one oil change at a time. Paul and the team treat every customer like family, which sometimes means we also have to put up with the family-style ribbing that comes with it!We appreciate you keeping it local and supporting our efforts to be the go-to garage in the neighborhood. We promise to keep being reliable and generous, like the car-fixing superheroes we are. Now let's be honest—who needs a cape when you've got wrenches? Thanks for being a part of our automotive family!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2025
verified customerVerified Customer
10
Good people
Good people!
Paul M. from PJM AUTO responded on 08/12/2025 09:40 AM

Well, look who decided to stop by and sprinkle some positivity! Good people? We like to think we’re more like extraordinary humans that put on capes when no one's looking. But hey, we’ll take the compliment! Thanks for being awesome and choosing us. You know what they say, it takes good people to recognize good people.


LD
LINDA D.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/08/2025
verified customerVerified Customer
8
Car Repair
Nice clean shop in easy to find location. Highly recommended by local Auto Parts store. Some confusion on services, charges, fees and repair options and over 2 week wait but feel sure they would do a really good job on the repair.
Paul M. from PJM AUTO responded on 08/11/2025 09:39 AM

Hey there! We appreciate you taking the time to drop us this review. We're glad you found our shop as clean as a whistle and that we’re easy to spot – we always aim to stand out, just like that one sock that never matches the other! We totally get that wrestling with service details, charges, and the infamous fee maze can be a bit like trying to solve a Rubik’s cube blindfolded. We're working on making that smoother than a freshly waxed car hood. As for the wait time, we promise it's not because we're secretly building a theme park in the back or anything wild like that! Hang tight; we’ll make sure your repair job shines bright when it’s your tune to roll out. Your confidence in us means a lot, and we can’t wait to get your wheels back to spinning!


GD
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GARY D.
Newport, OR
2018 Dodge 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
10
Service
Top Notch
Paul M. from PJM AUTO responded on 08/11/2025 09:38 AM

Wow, "Top Notch"? That's a title we should be wearing like a shiny crown! Thanks for the shout-out. We're over here doing our best to keep things smooth and shiny, just like your ride. If our service was an Olympic sport, we’d be doing a victory lap right about now! Keep on cruising!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
Best customer service
I needed my brakes checked
They did a great and complete inspection and I left reassured of my safety with my vehicle
I’ve had PJM do work for me multiple occasions and they do superior work with an honest approach
Highly recommended
Paul M. from PJM AUTO responded on 08/08/2025 09:43 AM

Wow, look at you, living the brake check dream! It's great to hear that our team gave your vehicle the VIP treatment and checked those brakes like they were auditioning for a Broadway show. We're all about that honesty, because who needs drama when you're just trying to drive safely? Thanks for trusting us with your wheels and for spreading the word like confetti at a parade! Keep cruising carefully out there!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2025
verified customerVerified Customer
9
Fast,and as requested
The repair was finished in half the estimated time.Clear communication and great work.
Paul M. from PJM AUTO responded on 08/05/2025 09:39 AM

Whoa there, speed racer! Finishing repairs in half the estimated time is like finding a unicorn in the parking lot! We’re super happy to hear that our team's communication was as clear as a sunny day, and that the work hit the mark. If you need us to fix anything else or just want to chat about our favorite car movies, you know where to find us!


MP
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
10
All time
Always appreciate good service
Paul M. from PJM AUTO responded on 08/04/2025 09:40 AM

Good service is like a good cup of coffee—warm, energizing, and just what you need to kickstart your day! We're glad we could serve up a fresh batch for you. If our service were an Olympic sport, we’d definitely be going for gold. Let’s keep the good vibes rolling!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
They went above and beyond what I expected and were very pleasant to work with!
They really looked my car over and found some issues needing attention. I really appreciate their due diligence and speed! I was also impressed with their reasonable pricing! I’m fortunate to have them available and hope to have them as “my mechanics”.
Paul M. from PJM AUTO responded on 08/03/2025 09:42 AM

Well, look at you, getting the VIP treatment while your car gets the spa day it truly deserves! We're glad our team could work their magic, uncovering those sneaky issues like detectives on a case. And hey, reasonable pricing? We aim to keep your wallet as happy as your ride. We promise to keep the mechanic fairy dust flowing whenever you need us. Who knew auto care could be this much fun?


PV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
10
Professionalism, honest , quality work
Amazing experience during a time of need . From the initial contact to meeting Micheal Ftf on my schedule appointment to explaining and showing exactly what is needed on my 2020 jeep wrangler was perfect
Picked up the Jeep and headed out to get my first Jeep Badge in the Oregon Trails
Paul M. from PJM AUTO responded on 07/29/2025 09:50 AM

Wow, sounds like you had an epic Jeep adventure! We love to hear that our team could make your experience smoother than a fresh jar of peanut butter. Micheal definitely knows how to roll out the red carpet for a Wrangler. And getting that first Jeep badge? That's basically like earning a PhD in off-roading. Just remember, with great Jeep power comes great responsibility—like not getting it stuck in a mud pit (or at least knowing how to get it out). Safe travels on those Oregon Trails!


NR
NICK R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Great job
I’ve been doing business with pjm for almost 10 years now. Very honest and professional.
Paul M. from PJM AUTO responded on 07/27/2025 09:41 AM

Wow, ten years is like a decade in car relationship years! That's pretty impressive. At this rate, you might just qualify for a PJM membership card or a secret handshake. We love hearing that you appreciate our honesty and professionalism – it's what keeps our engines running smoothly! Let’s keep this wonderful partnership journey going; we're ready for many more adventures to come with your ride. Here’s to more years of tire-squealing fun!


CG
CARL G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
F150 Transmission Replacement
Paul was very responsive to my transmission failure.
I was camping at the coast with my RV in a campground when my transmission failed. Truck would not go into reverse.
Paul returned my voice message on a day the shop was closed. He immediately ordered a replacement transmission.
He fit me into their schedule.
The initial transmission exhibited a shimmy. He ordered a second transmission and installed it a week later.
He was very responsive to my situation of being stuck in a campground!
Paul M. from PJM AUTO responded on 07/25/2025 09:40 AM

Wow, talk about a camping trip turning into a transmission drama! Who knew RVs could throw such a plot twist? It's great to hear Paul jumped into action faster than a squirrel at a picnic! Ordering that replacement transmission while the shop was closed? That’s like being the hero who shows up just when the plot gets thick. And hey, a shimmy sounds like it was just trying to groove its way into your life! Poor thing just wanted to be part of your camping jam. Seriously though, thanks for sharing this wild ride with us. Here’s to more smooth travels and fewer transmission shenanigans on your next adventure!


Displaying Review 1 - 15 of 319 in total
Offers and Posts
We're revved up about your awesome review! 🚗💨 Trust, professionalism, and a dash of friendliness—that's our engine running! Thanks for being a part of the PJM family! 🙌 #AutoService #TrustworthyWork
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Thanks for the awesome shoutout! 🚗💨 We're thrilled we got your Ram back on the road the same day. Fast service is our middle name! 😉 We appreciate your recommendation. See you next time! #PJMAuto #FastRepair
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Thank you for the fantastic review! We're thrilled to be your go-to for honest and prompt service. 🚗💨 Amazing customers like you make our day! Ready for another ride? 🌟 #CustomerCare #PJMAutoFamily
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Thank you for the awesome review! 🚚⚙️ We're thrilled we could get your truck purring in just four hours. Quick repairs are our specialty—guess you could say we’re the pit crew of auto repair! 😂 #PJMAuto #FastService
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Wow! After 10 years, we're practically family! 🚗💙 Thanks for trusting Paul and the team at PJM AUTO to keep you rolling. Your recommendation means the world to us—like a perfectly tuned engine! 😉 #CustomerAppreciation #TopNotchService
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Thank you for trusting PJM AUTO with your work truck! 🚛 We're thrilled to get you back on the road faster than you can say "new motor!" Your loyalty means the world to us! We're here whenever you need us. 👍 #AutoHeroes #PJMAutoMagic
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Thanks for the awesome feedback! 🚗💨 We're thrilled to hear we tackled that complex job like pros. In and out faster than a pit stop! 🏁 Your recommendation means the world to us! #AutoExperts #PJMAuto
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Thanks for the fantastic review! We're all about providing top-notch service without putting a dent in your wallet. 🚗💰 Who knew great auto care could be so budget-friendly? 😉 Come back anytime! #PJMauto #AffordableService
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Thanks for the kind words! 😊 We’re thrilled to keep your vehicles running smoothly without breaking the bank! Remember, we’re just a pit stop away for all your maintenance needs. 🚗💨 #CustomerAppreciation #PJMauto
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Thank you for making PJM AUTO your go-to spot! 🚗 We're thrilled to hear our timely responses keep you on the road. We promise to keep the wheels turning smoothly! 😄 #AutoCare #PJM_AUTO
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Thanks for the awesome review! 🚗 We're thrilled we could help get your oil pressure back to where it belongs—no one likes to see it drop to zero! In and out in an hour? That's our kind of pit stop! 🛠️ #FastService #PJMauto
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Thanks for the shout-out! 🚚🔧 We love making mechanical issues disappear faster than your favorite magic trick. 🪄 Glad we could get you back on the road in no time! #PJMAuto #FastAndReliable
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Wow, we love hearing that! 🚗💨 Four hours at Les Schwab?! We promise to get you in and out faster than you can say "car trouble"! Thanks for trusting PJM AUTO with your ride! We're always here to help! 🔧✨ #FastService #PJMauto
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We're revved up about your awesome review! 🚗✨ Our team's knowledge is what keeps those engines purring smoothly. We're thrilled you’re satisfied! Thanks for recommending us—spread the word like your favorite playlist! 🎶 #PJMAuto #CustomerAppreciation
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We're thrilled to hear you found us after moving! 🚗✨ Glad to keep your truck and Infiniti in top shape. Quality work is our motto (and our favorite dance move)! 💃 Thanks for trusting PJM AUTO! #AutoRepair #CustomerSatisfaction
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We’re thrilled to hear you love our new location! 🎉🚗 Paul and the team aim to be the best pit crew for your ride. No more bad experiences—just smooth drives ahead! Thank you for trusting us! 🙌 #ThankYou #PJMAuto
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🚗🌟 We're thrilled to keep your fleet running smoothly! Your lawn service deserves the best—just like your trucks! Thanks for trusting us to keep you on the go. We'll always be here to ensure you're never down for long! #PJMauto #YourFleetOurPriority
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We love when a plan comes together! 🎉 Thanks for trusting us to find that unique part and get you back on the road in no time. Fast fixes and happy rides—it's what we do! 🚗💨 #PJMauto #FastLaneServices
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🚗✨ Thank you for the kind words! We're thrilled to hear you love our service as much as we love taking care of your truck! Your loyalty means the world to us—like a well-oiled engine! 😉🔧 #PJMAuto #CustomerAppreciation
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Thanks for the awesome review! 🎉 We take pride in our service, and we’re always ready for a friendly wager. Next time, bring your ‘A’ game! 🚗💪 #PJMauto #AutoRepairMagic
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🎉 We're thrilled to have saved the day for you! 🚗🔧 Nothing like a little engine drama to spice up a trip, right? We're glad we could get you back on your way! Thanks for trusting PJM Auto during your travels! #RoadTripRescuer #PJMAuto 🛠️✨
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Thanks for the feedback! We promise that next time, we’ll itemize everything—no hidden surprises! 😊 Your trust in us means the world. Can’t wait to see you again for a smooth ride! 🚗💨 #PJMAuto #CustomerAppreciation
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We're thrilled to hear you think Paul and the crew are great! 🚗💨 Honesty is our best policy—other than providing top-notch auto care, of course! Thanks for trusting PJM AUTO with your ride! 🙌 #CustomerAppreciation #PJMAuto
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🚗🔧 Huge shoutout for the glowing review! We're thrilled to have helped revive your Silverado! 😊 Our team prides itself on quality and reliability—just like your truck! Thanks for trusting PJM AUTO with your ride! #AutoRepair #CustomerCare
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Trust is our fuel, and it powers us to give your vehicle the best care. We promise to keep going until it's fixed right – no shortcuts here! 🚗💨 Thanks for believing in PJM AUTO! #TrustPJM #AutoCare

We're thrilled to hear that we got your truck back on track! 🚚💨 Ben and the team love tackling those tough problems! Thanks for trusting PJM AUTO to keep you rolling. We're here to help, one fix at a time! 🔧😊 #CustomerSatisfaction #PJMAuto
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We're revved up to hear you enjoyed our excellent service! 🚗💨 Our team is all about caring for your ride like it's their own. Thank you for spotlighting our shop! Come back anytime for more automotive love! ❤️ #PJMauto #CustomerAppreciation
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We're thrilled to hear your truck is running like a champ! 🚚✨ Confidence is key, and we're here to keep you on the road. We can't wait for your next visit—let's keep those wheels turning! #PJMAuto #HappyMotoring
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We're revved up to hear you loved our fast service and great work! 🚗💨 At PJM AUTO, we believe in making your ride smoother, one repair at a time. Thanks for trusting us! 💪 #AutoRepair #CustomerSatisfaction
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We're thrilled to hear you had a positive experience with us! 🚗✨ No one likes to be stranded, but we’re glad we could get your Durango back on the road just in time! Your kind words boost our horsepower! 🛠️ #Thankful #PJMauto
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We love to hear that our service has you thinking sweet thoughts! 🍪 Thank you for the kind words—just remember, we fix cars, not cookie cravings! 😉 Keep those treats coming! #PJMauto #CookieDreams
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We love being your holiday heroes! 🎉 Thanks for trusting us with your car again. Stellar service? That's just our way of saying "we've got your back" – even during the holidays! 🚗✨ #CustomerAppreciation #PJMAuto
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Thanks for the stellar review! We're thrilled you loved the mirror—no one likes driving around with a broken view! ?? Looking forward to helping you keep your ride shiny and new in the future! #PJMAuto #CarCareDoneRight
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Thanks for trusting PJM AUTO with your rides over the years! ?? We love keeping your vehicles in tip-top shape—no complaints here! ? Here’s to many more miles together! #PJMauto #CustomerAppreciation
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Thanks for the love! ? We're thrilled to be your go-to repair shop! Keeping cars happy and drivers smiling is our jam. ? Remember, we only do what's necessary—no shenanigans here! ?? #AutoCare #PJMFamily
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We're blushing! ? Thank you for the glowing review! Our team is thrilled to hear that our straightforward communication and thorough work made your experience worthwhile. Remember, good things come to those who wait... ?✨ #PJMauto #CustomerAppreciation
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Big thanks for the love! ? We're thrilled that Paul and the team have you covered. Your car deserves the best, and we're here to deliver! ?? Appreciate you being part of the PJM AUTO family! #AutoCare #CustomerAppreciation
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Big shoutout to our amazing team for squeezing in that pre-trip inspection! ?✨ We're thrilled to keep your Ram Cummins road-ready for the holidays. Safe travels and happy adventures! ?? #PJMAuto #HolidayReady
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