business image

PJM AUTO

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(328 Reviews)
94

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

We are a family owned repair shop that specializes in Domestic and Asian car and truck repair. We service Diesels also and pride ourselves on our work. We have ASE certified technicians that can handle all of your needs. We are a Napa Auto Care Center also and have a 3 year/36k mile parts and labor warranty on all of our services. The We are a family owned repair shop that specializes in Domestic and Asian car and truck repair. We service Diesels also and pride ourselves on our work. We have ASE certified technicians that can handle all of your needs. We are a Napa Auto Care Center also and have a 3 year/36k mile parts and labor warranty on all of our services. The only things we do not do is tires. We hope you will put your trust in us to handle all of your repair and maintenance needs. ...more

Categories
Auto Repair, Diesel Services, Auto Maintenance
Contact
(541) 265-8229

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
closed
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3211 S Coast Hwy Newport, OR 97365

Affiliations

AAA
PJM AUTO's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(328 Reviews)

WW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2025
verified customerVerified Customer
8
Check engine light
Very good service, this will be my go to shop from now on

JC
JEFF C.
Yachats, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2025
verified customerVerified Customer
10
Truck repair
PJM Auto is wonderful. They are honest and their work is excellent. Very professional and explained everything in detail regarding my repair work.
Paul M. from PJM AUTO responded on 09/05/2025 09:41 AM

Wow, talk about a match made in automotive heaven! We're pumped to hear you had such a stellar experience at PJM Auto. Our mechanics must have been channeling their inner car whisperers, breaking down the repair work like it’s a Sunday school lesson. Honesty and excellence are our jam, and it sounds like we hit the nail on the head! We appreciate you cruising by and sharing your experience. Keep those wheels turning!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2025
verified customerVerified Customer
10
The best
Only place I let work on my rigs
Paul M. from PJM AUTO responded on 09/05/2025 09:40 AM

Well, it sounds like we've earned our spot as the favorite pit crew for your wheels! Nothing warms our hearts more than knowing you trust us with your rigs. We're ready to keep the good times rollin' and make sure your rides are always in top shape. Just remember, if your rigs start doing the cha-cha, that's our cue to step in! Glad to have you on board!


RF
RYAN F.
2013 Dodge 3500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2025
verified customerVerified Customer
10
The only place I would take my truck!
These guys are the only place I would bring my truck, and the only place I would trust in the area. They know what they’re doing and their prices are fair and their service is great!
Paul M. from PJM AUTO responded on 09/01/2025 09:39 AM

Wow, you've hit the jackpot with your review! It sounds like your truck is getting the VIP treatment it deserves. We're over here giving high-fives to the crew for knowing how to treat their customers (and trucks) right! Fair prices and great service? That's like finding a unicorn in the wild. Thanks for trusting us with your ride; we promise to keep the magic alive every time you roll through our doors!


DH
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DAVE AND NANCY H.
Newport, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2025
verified customerVerified Customer
10
Excellent Business
The team at PJM are well trained; they are excellent in communicating as well as their trusted auto care
Paul M. from PJM AUTO responded on 08/31/2025 09:42 AM

Hey there! It sounds like the folks at PJM really hit the sweet spot for you! We're stoked to hear that our team is not only well trained but also has the magic touch when it comes to communication and auto care. It’s almost like they can read your car’s mind - "Yes, yes, I do need my oil checked!" Thanks for sharing the love for our amazing team; we promise not to let it go to our heads – although, if we start wearing capes, you'll know why!


LW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2025
verified customerVerified Customer
10
New location
Have gone to PJ Motors since they were a small operation…was happy to experience their new larger location, friendly front staff and timely repair!! Thanks guys👍🏼🙂🚙
Paul M. from PJM AUTO responded on 08/31/2025 09:42 AM

Wow, it sounds like you’ve been riding the PJM AUTO wave since we were still figuring out how to make a decent cup of coffee! We're just as excited to grow as our loyal customers are to hang out in our shiny new digs. And we’re all about that speedy service! Like a pit stop in a race but with less tire smoke and more friendly smiles. Thanks for sticking with us through thick and thin, and here’s to many more adventures with your trusty ride!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2025
verified customerVerified Customer
10
Brakes and check-up
I brought my car in because of an ominous clanking noise in the front. PJM said it was just a loose bolt. Whew! But....really really needed brakes. They got it done in about 3 hours while i waited in the clean comfortable waiting room. Coffee is available and the restroom is CLEAN!!! Not a surprise but much appreciated. Everyone was helpful and friendly, explained what was needed, and what it would cost and how much time it would take. VERY satisfactory!!!!
Paul M. from PJM AUTO responded on 08/31/2025 09:42 AM

Wow, it sounds like your car was auditioning for a role in a horror movie with that clanking noise! Glad we could save the day with just a loose bolt. Who knew it could be so simple yet so scary? And it looks like we gave your brakes the TLC they desperately needed. Three hours? That sounds about right for a caffeine-fueled car makeover. We're pleased to hear you found our waiting room comfy enough to think about napping (not that we encourage it, of course). Kudos for recognizing our clean restroom! It's our pride and joy—who doesn't love a shiny throne? And it’s awesome that our team could help you decode the automotive mysteries. Here’s to smooth rides ahead and tight bolts!


PG
PATRICK G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2025
verified customerVerified Customer
10
Radiator issues while on a road trip
We were driving down the Oregon coast for a family vacation when our car experienced some radiator issues. PJM squeezed us in for a diagnostic in the morning, found the issue and fixed it by lunchtime so we could be on our way. Very grateful for PJM’s quick and professional service!
Paul M. from PJM AUTO responded on 08/28/2025 09:40 AM

Wow, sounds like you were cruising down the Oregon coast with a side of unexpected radiator roulette! Major kudos to our team for swooping in like automotive superheroes to save the day. No one wants a vacation turned repair job, right? We're just happy we could get you back on the road faster than you can say “oil change.” Safe travels, and may your family road trips be filled with nothing but warm sun, cool waves, and perfectly functioning cars!


Verified Customer
Newport, OR
2019 Ford F-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2025
verified customerVerified Customer
10
Rear Brakes and Tow Hook Replacement
Amazingly done in 3 hours. These guys know what they are doing!
Paul M. from PJM AUTO responded on 08/25/2025 09:40 AM

Wow, three hours? You sure we didn't hire a bunch of superheroes in disguise? We're glad they made your experience feel like a pit stop for a Formula 1 racer. Thanks for noticing our team’s wizardry – we promise they didn't use any magic spells, just some serious skills. Hope you’re cruising around with a big smile! Keep on rolling!


JD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2025
verified customerVerified Customer
10
Excellent Auto Repair
Took my car in for repair. They did a complete exam of my 23 year old car
It needed a lot of work. All recommendations were broken down into easy to understand blocks. Once it was approved I got it back the next day
It runs so much better
Paul M. from PJM AUTO responded on 08/24/2025 09:41 AM

Wow, sounds like your 23-year-old car was in need of a serious makeover! It's like we gave it a spa day instead of just a trip to the mechanic. We're glad we could turn it from a vintage beauty into a purring classic once again! And we're really proud of our breakdown game—if only all life problems came with handy guides, right? Wishing you many smooth rides ahead and may your car now feel like it has found the fountain of youth!


BC
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2025
verified customerVerified Customer
10
In and Out
Got in PJM WITHIN 2 weeks and out the same day of service. Diagnosed 4 major problems that needed attention. I was emailed and texted the quote with photos of problem areas mid-day. I approved 2 out of 4 fixes and will be scheduling the remaining next month! Staff was exceptional friendly and professional. They even rattle canned my Differentials! Picked up my rig same day.
Paul M. from PJM AUTO responded on 08/19/2025 09:39 AM

Wow, Brian, it sounds like you had a turbocharged experience with us! We’re not sure if we were fixing a car or conducting a NASCAR pit stop, but your review might just be the highlight of our week. Diagnosing 4 major problems in one day? That’s impressive! It’s almost like we have a crystal ball for car troubles. And kudos to you for approving those fixes! You’re basically a car doctor now too. We hope your rig feels like a million bucks once those remaining issues are tackled. As for the staff? We try to keep our workplace sunny—unlike that poor differential before we rattled it up! Can’t wait to have you back to finish off the rest because we all know the only thing better than a fixed car is a fixed car that looks good while doing it. Happy cruising!


JW
JAMES W.
Madras, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2025
verified customerVerified Customer
10
Very Professional and competent.
Very competent and professional.
Paul M. from PJM AUTO responded on 08/18/2025 09:40 AM

Well, look at you throwing around compliments like confetti! Competent and professional? Sounds like we should put that on a T-shirt! We appreciate you for noticing our efforts to keep things running smoother than a freshly waxed car. Come back anytime for more high-octane service!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2025
verified customerVerified Customer
10
Brake job
Great to work with.
Paul M. from PJM AUTO responded on 08/17/2025 09:40 AM

Thanks for the awesome shout-out! We're glad we could make your experience smoother than a freshly waxed car hood. If you need anything else or just want to chat about cars, you know where to find us!


BL
BRIAN L.
Toledo, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2025
verified customerVerified Customer
10
PJM me a.s.a.p....
Keeping business local isn't always easy to do. But when your mechanic treats you like family, there's no question where you should do business. Paul and crew are top notch in general, but taking care of the customer goes above and beyond what most other shops would even consider. Thank you for always being reliable and thank you for being the generous individual you are to this community.
Paul M. from PJM AUTO responded on 08/12/2025 09:40 AM

Wow, a five-star review! That's like finding a unicorn on your morning commute! We're absolutely loving your shoutout for our crew—after all, we’re basically the Avengers in mechanic form, fighting car troubles one oil change at a time. Paul and the team treat every customer like family, which sometimes means we also have to put up with the family-style ribbing that comes with it!We appreciate you keeping it local and supporting our efforts to be the go-to garage in the neighborhood. We promise to keep being reliable and generous, like the car-fixing superheroes we are. Now let's be honest—who needs a cape when you've got wrenches? Thanks for being a part of our automotive family!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2025
verified customerVerified Customer
10
Good people
Good people!
Paul M. from PJM AUTO responded on 08/12/2025 09:40 AM

Well, look who decided to stop by and sprinkle some positivity! Good people? We like to think we’re more like extraordinary humans that put on capes when no one's looking. But hey, we’ll take the compliment! Thanks for being awesome and choosing us. You know what they say, it takes good people to recognize good people.


Displaying Review 1 - 15 of 328 in total
Offers and Posts
🚗 Big thanks for the shout-out! We're thrilled Paul was able to get you back on the road in record time. Quick service is our specialty! 🏎️ Thanks for trusting us with your ride! #PJMauto #FastAndFuriousService
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We're thrilled you enjoyed our excellent service! 🚗✨ Your recommendation means the world to us. Just remember, we're always here to keep your ride in top shape! Thanks for choosing PJM AUTO! #AutoCare #CustomerAppreciation
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We're revved up about your awesome review! 🚗💨 Trust, professionalism, and a dash of friendliness—that's our engine running! Thanks for being a part of the PJM family! 🙌 #AutoService #TrustworthyWork
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Thanks for the awesome shoutout! 🚗💨 We're thrilled we got your Ram back on the road the same day. Fast service is our middle name! 😉 We appreciate your recommendation. See you next time! #PJMAuto #FastRepair
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Thank you for the fantastic review! We're thrilled to be your go-to for honest and prompt service. 🚗💨 Amazing customers like you make our day! Ready for another ride? 🌟 #CustomerCare #PJMAutoFamily
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Thank you for the awesome review! 🚚⚙️ We're thrilled we could get your truck purring in just four hours. Quick repairs are our specialty—guess you could say we’re the pit crew of auto repair! 😂 #PJMAuto #FastService
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Wow! After 10 years, we're practically family! 🚗💙 Thanks for trusting Paul and the team at PJM AUTO to keep you rolling. Your recommendation means the world to us—like a perfectly tuned engine! 😉 #CustomerAppreciation #TopNotchService
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Thank you for trusting PJM AUTO with your work truck! 🚛 We're thrilled to get you back on the road faster than you can say "new motor!" Your loyalty means the world to us! We're here whenever you need us. 👍 #AutoHeroes #PJMAutoMagic
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Thanks for the awesome feedback! 🚗💨 We're thrilled to hear we tackled that complex job like pros. In and out faster than a pit stop! 🏁 Your recommendation means the world to us! #AutoExperts #PJMAuto
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Thanks for the fantastic review! We're all about providing top-notch service without putting a dent in your wallet. 🚗💰 Who knew great auto care could be so budget-friendly? 😉 Come back anytime! #PJMauto #AffordableService
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Thanks for the kind words! 😊 We’re thrilled to keep your vehicles running smoothly without breaking the bank! Remember, we’re just a pit stop away for all your maintenance needs. 🚗💨 #CustomerAppreciation #PJMauto
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Thank you for making PJM AUTO your go-to spot! 🚗 We're thrilled to hear our timely responses keep you on the road. We promise to keep the wheels turning smoothly! 😄 #AutoCare #PJM_AUTO
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Thanks for the awesome review! 🚗 We're thrilled we could help get your oil pressure back to where it belongs—no one likes to see it drop to zero! In and out in an hour? That's our kind of pit stop! 🛠️ #FastService #PJMauto
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Thanks for the shout-out! 🚚🔧 We love making mechanical issues disappear faster than your favorite magic trick. 🪄 Glad we could get you back on the road in no time! #PJMAuto #FastAndReliable
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Wow, we love hearing that! 🚗💨 Four hours at Les Schwab?! We promise to get you in and out faster than you can say "car trouble"! Thanks for trusting PJM AUTO with your ride! We're always here to help! 🔧✨ #FastService #PJMauto
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We're revved up about your awesome review! 🚗✨ Our team's knowledge is what keeps those engines purring smoothly. We're thrilled you’re satisfied! Thanks for recommending us—spread the word like your favorite playlist! 🎶 #PJMAuto #CustomerAppreciation
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We're thrilled to hear you found us after moving! 🚗✨ Glad to keep your truck and Infiniti in top shape. Quality work is our motto (and our favorite dance move)! 💃 Thanks for trusting PJM AUTO! #AutoRepair #CustomerSatisfaction
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We’re thrilled to hear you love our new location! 🎉🚗 Paul and the team aim to be the best pit crew for your ride. No more bad experiences—just smooth drives ahead! Thank you for trusting us! 🙌 #ThankYou #PJMAuto
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🚗🌟 We're thrilled to keep your fleet running smoothly! Your lawn service deserves the best—just like your trucks! Thanks for trusting us to keep you on the go. We'll always be here to ensure you're never down for long! #PJMauto #YourFleetOurPriority
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We love when a plan comes together! 🎉 Thanks for trusting us to find that unique part and get you back on the road in no time. Fast fixes and happy rides—it's what we do! 🚗💨 #PJMauto #FastLaneServices
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🚗✨ Thank you for the kind words! We're thrilled to hear you love our service as much as we love taking care of your truck! Your loyalty means the world to us—like a well-oiled engine! 😉🔧 #PJMAuto #CustomerAppreciation
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Thanks for the awesome review! 🎉 We take pride in our service, and we’re always ready for a friendly wager. Next time, bring your ‘A’ game! 🚗💪 #PJMauto #AutoRepairMagic
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🎉 We're thrilled to have saved the day for you! 🚗🔧 Nothing like a little engine drama to spice up a trip, right? We're glad we could get you back on your way! Thanks for trusting PJM Auto during your travels! #RoadTripRescuer #PJMAuto 🛠️✨
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Thanks for the feedback! We promise that next time, we’ll itemize everything—no hidden surprises! 😊 Your trust in us means the world. Can’t wait to see you again for a smooth ride! 🚗💨 #PJMAuto #CustomerAppreciation
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We're thrilled to hear you think Paul and the crew are great! 🚗💨 Honesty is our best policy—other than providing top-notch auto care, of course! Thanks for trusting PJM AUTO with your ride! 🙌 #CustomerAppreciation #PJMAuto
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🚗🔧 Huge shoutout for the glowing review! We're thrilled to have helped revive your Silverado! 😊 Our team prides itself on quality and reliability—just like your truck! Thanks for trusting PJM AUTO with your ride! #AutoRepair #CustomerCare
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Trust is our fuel, and it powers us to give your vehicle the best care. We promise to keep going until it's fixed right – no shortcuts here! 🚗💨 Thanks for believing in PJM AUTO! #TrustPJM #AutoCare

We're thrilled to hear that we got your truck back on track! 🚚💨 Ben and the team love tackling those tough problems! Thanks for trusting PJM AUTO to keep you rolling. We're here to help, one fix at a time! 🔧😊 #CustomerSatisfaction #PJMAuto
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We're revved up to hear you enjoyed our excellent service! 🚗💨 Our team is all about caring for your ride like it's their own. Thank you for spotlighting our shop! Come back anytime for more automotive love! ❤️ #PJMauto #CustomerAppreciation
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We're thrilled to hear your truck is running like a champ! 🚚✨ Confidence is key, and we're here to keep you on the road. We can't wait for your next visit—let's keep those wheels turning! #PJMAuto #HappyMotoring
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We're revved up to hear you loved our fast service and great work! 🚗💨 At PJM AUTO, we believe in making your ride smoother, one repair at a time. Thanks for trusting us! 💪 #AutoRepair #CustomerSatisfaction
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We're thrilled to hear you had a positive experience with us! 🚗✨ No one likes to be stranded, but we’re glad we could get your Durango back on the road just in time! Your kind words boost our horsepower! 🛠️ #Thankful #PJMauto
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We love to hear that our service has you thinking sweet thoughts! 🍪 Thank you for the kind words—just remember, we fix cars, not cookie cravings! 😉 Keep those treats coming! #PJMauto #CookieDreams
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We love being your holiday heroes! 🎉 Thanks for trusting us with your car again. Stellar service? That's just our way of saying "we've got your back" – even during the holidays! 🚗✨ #CustomerAppreciation #PJMAuto
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Thanks for the stellar review! We're thrilled you loved the mirror—no one likes driving around with a broken view! ?? Looking forward to helping you keep your ride shiny and new in the future! #PJMAuto #CarCareDoneRight
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Thanks for trusting PJM AUTO with your rides over the years! ?? We love keeping your vehicles in tip-top shape—no complaints here! ? Here’s to many more miles together! #PJMauto #CustomerAppreciation
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Thanks for the love! ? We're thrilled to be your go-to repair shop! Keeping cars happy and drivers smiling is our jam. ? Remember, we only do what's necessary—no shenanigans here! ?? #AutoCare #PJMFamily
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We're blushing! ? Thank you for the glowing review! Our team is thrilled to hear that our straightforward communication and thorough work made your experience worthwhile. Remember, good things come to those who wait... ?✨ #PJMauto #CustomerAppreciation
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Big thanks for the love! ? We're thrilled that Paul and the team have you covered. Your car deserves the best, and we're here to deliver! ?? Appreciate you being part of the PJM AUTO family! #AutoCare #CustomerAppreciation
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Big shoutout to our amazing team for squeezing in that pre-trip inspection! ?✨ We're thrilled to keep your Ram Cummins road-ready for the holidays. Safe travels and happy adventures! ?? #PJMAuto #HolidayReady
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