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P&M Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(763 Reviews)
83

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
83
Net Promoter Score ®

Business Details

About

For 50 years, we’ve been providing top-notch automotive repair services to Salem, Oregon, and the surrounding areas. Our Certified Service Department is staffed with highly qualified and experienced Service Advisors and Auto Repair Technicians, committed to delivering exceptional care and expertise. For 50 years, we’ve been providing top-notch automotive repair services to Salem, Oregon, and the surrounding areas. Our Certified Service Department is staffed with highly qualified and experienced Service Advisors and Auto Repair Technicians, committed to delivering exceptional care and expertise.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(503) 363-9956

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
264 Lancaster Dr NE Salem, OR 97301-5111

Affiliations

AAA - Approved Auto Repair
ASE
P&M Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(763 Reviews)

JA
gravatar
JASON A.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2026
verified customerVerified Customer
10
An Emotional Rollercoaster of an Automotive Experience
So, I’ve been putting off this oil change for longer than my therapist would probably recommend. I finally dragged my neglected, weeping engine to this shop, fully expecting to be scolded, upsold into a new transmission, or held hostage in a waiting room stocked with 2014 copies of Highlights magazine.

Instead? What I experienced can only be described as a masterpiece of modern vehicular pampering.

I rolled up, and before I could even formulate the words, "Hi, I just need a basic oil change and absolutely nothing else," a gentleman materialized from the ether. He was incredibly fast, wildly enthusiastic, and possessed an energy level that made me feel deeply under-caffeinated at 8:00 in the morning. Before I could unwrap my breakfast burrito, another guy was directing my car into a bay with the precision of an aircraft carrier marshaller.

Then came the pièce de résistance: they didn't just drain the old sludge. No, they offered me a complimentary bottle of ice-cold water. Water! In this economy? I sat in my front seat—refusing to leave for fear that the spell would break—and watched a symphony of wrenches and high-fives. They even showed me the dipstick at the end, which I pretended to understand with a solemn, knowing nod, even though it just looked like a shiny metal stick with olive oil on it.

The whole thing was over in what felt like five minutes, which is honestly terrifying when you consider how long I waited in the drive-thru at the pharmacy yesterday. They even rotated my air into the tires (or filled my tires with air... whatever they did, my car now drives like a cloud on a Saturday morning).

I came in expecting a transaction and left questioning if I should invite these guys to my next family barbecue. 5 stars. 10 out of 10. If my car could write a review, it would probably cry happy synthetic tears.
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