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Poirier's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(994 Reviews)
92
Write a Review
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Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
92
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(954) 943-1445
Visit Website
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
601 S Dixie Hwy E Pompano Beach, FL 33060-7806
Get Directions
Poirier's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(994 Reviews)
Write a Review
Recent Reviews
IG
iva g.
Pompano Beach, FL
Volkswagen Jetta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Excellent service
Excellent service
HORACIO G., President from Poirier's Service Center responded on 06/15/2025 03:59 AM

Good morning Iva,
Thank you for bringing your Jetta to us for service. We va;ue very much your business.
Our appreciation for your review.
We wish you a nice Sunday.

Shiloh & Horacio
Poirier's Service Center
(954) 943-1445
Verified Customer
Pompano Beach, FL
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Great service Shiloh is the best 👌
Friendly service
HORACIO G., President from Poirier's Service Center responded on 06/13/2025 02:07 PM

Thank you very much for your business and your review.
We wish you a nice weekend

Shiloh & Horacio
Poirier's Service Center
(954) 943-1445
Verified Customer
Pompano Beach, FL
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
9
Excellent service
Number 1
HORACIO G., President from Poirier's Service Center responded on 06/13/2025 05:16 AM

Good morning,

Thank you for your review and for bringing you GMC for service to our shop.
We wish you a nice weekend.

Shiloh & Horacio
Poirier's Service Center
(954) 943-1445
RP
gravatar
Roger P.
Pompano Beach, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/12/2025
8
Buick
They didn’t resolved the problem but Shiloh talked to the owner and they refund half of the money that to bad because Shiloh very nice and all the staff also
HORACIO G., President from Poirier's Service Center responded on 06/13/2025 05:31 AM

Good morning Roger,
We are sorry we could not solve the technical issue. We follow al the troubleshooting steps given by the diagnostic software replacing the parts that could have been the root cause of the issue.
We decided to refund you all labor costs and mark up of the new parts that we installed in your car.

Hoping you will understand we tried everything possible, we wish you a nice weekend

Shiloh & Horacio

Horacio Gomez
Poirier's Service Center
(954) 943-1445
RP
gravatar
Roger P.
Pompano Beach, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/11/2025
8
Buick
Nice people but they can’t fixed the problem Shiloh was very nice they refunded half of my money
HORACIO G., President from Poirier's Service Center responded on 06/13/2025 05:30 AM

Good morning Roger,
We are sorry we could not solve the technical issue. We follow al the troubleshooting steps given by the diagnostic software replacing the parts that could have been the root cause of the issue.
We decided to refund you all labor costs and mark up of the new parts that we installed in your car.



Hoping you will understand we tried everything possible, we wish you a nice weekend

Shiloh & Horacio

Horacio Gomez
Poirier's Service Center
(954) 943-1445
RP
gravatar
Roger P.
Pompano Beach, FL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/11/2025
4
Buick
Went 4 times can’t fixed the problem Shiloh was very nice I spent over thousands dollars and Shiloh asked the owner if he can help the owner refund me half the money thank you
HORACIO G., President from Poirier's Service Center responded on 06/13/2025 05:30 AM

Good morning Roger,
We are sorry we could not solve the technical issue. We follow al the troubleshooting steps given by the diagnostic software replacing the parts that could have been the root cause of the issue.
We decided to refund you all labor costs and mark up of the new parts that we installed in your car.

Hoping you will understand we tried everything possible, we wish you a nice weekend

Shiloh & Horacio

Poirier's Service Center
(954) 943-1445
RP
RODGER P.
Pompano Beach, FL
Buick Encore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/11/2025
verified customerVerified Customer
0
The worst garage
Went to this garage spent $ 1,100. They tried 4 times not one can fixed and they said they are certified mechanic I don’t think so never again and I will never recommend this garage Poirier’s hoping you close your door
HORACIO G., President from Poirier's Service Center responded on 06/13/2025 05:23 AM

Rodger,
We understand your frustration. Our mechanics are certified and have a lot of experience. Unfortunately today cars are more and more depending on computers and for diagnostic any issue the techs should also follow the trouble shouting process using the diagnostic tools and software. Most of the times we are able to uncover the root cause and solve the technical issue.
We will review your situation and will let you know how can we move forward with a final solution.
Regards

Shiloh & Horacio
Poirier's Service Center
(954) 943-1445
PO
Patrick O.
Pompano Beach, FL
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Great team from front office to techs
The staff is outstanding. Really appreciate how they explained things and were attentive to details. Thank you.
LD
LON D.
Pompano Beach, FL
Ford Thunderbird
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Front end alignment
As always the work to keep my ‘near classic’ TBird running. Always very helpful and friendly.
HORACIO G., President from Poirier's Service Center responded on 06/05/2025 12:14 PM

Good afternoon Lon.
Thank you for continue coming. We appreciate your loyalty and your time writing this review.
We wish you a nice weekend
Regards

Shiloh & Horacio
Poirier's Service Center
(954) 943-1445
GP
GWENN P.
Pompano Beach, FL
Mercedes-Benz E400
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Service on my Mercedes
Shilo went above and beyond to help me.
HORACIO G., President from Poirier's Service Center responded on 06/04/2025 01:58 PM

Good afternoon Gwenn,

Thank you for bringing your Mercedes to us. We thank you also for your time with this review.
We wish you a nice day.
Regards

Shiloh & Horacio
Poirier's Service Center
(954) 943-1445
Verified Customer
Pompano Beach, FL
Toyota Tacoma 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
8
First time back to Poiriers in quite a long time.
I had a wonderful experience with the guys yesterday. They were polite and very accommodating. I feel confident and hopeful that quality work was done and with integrity.
HORACIO G., President from Poirier's Service Center responded on 06/04/2025 08:08 AM

Good morning,

Thank you for coming back, we appreciate your business.
Our appreciation alo for your time with this review.
We wish you a nice day, looking forward seeing you at the next service of your Tacoma.

Shilo & Horacio
Poirier's Service Center
(954) 943-1445
AM
gravatar
Ann M.
Pompano Beach, FL
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Great service
The crew at Poirer’s are great. A special thank you to Shiloh for accommodating me and being so knowledgeable and kind.
Thank you all for the wonderful service.
HORACIO G., President from Poirier's Service Center responded on 05/29/2025 03:50 AM

Good morning Ann,

We are happy have been able to help you with your Jeep. We appreciate very much your business and your time with this review.
We wish you a nice day, looking forward seeing you at the next service of your Wrangler.

Shiloh & Horacio
Poirier's Service Center
(954) 943-1445
LW
LYN W.
Pompano Beach, FL
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
A/C repair
Shiloh, the customer contact person was terrific. He explained things thoroughly and was very customer considerate. I went in for low A/C output and they found an expansion valve leak. I requested they check the cabin filter which did need replacing. All work was done plus recharging Freon and I was out with 2 hours.
HORACIO G., President from Poirier's Service Center responded on 05/21/2025 12:40 PM

Good afternoon Lyn,

Thank you for bringing your Subaru to be repair here. We appreciate very much your business and your time with this review.
Looking forward seeing you at the next service.
Have a great day.

Shiloh & Horacio
Poirier's Service Center
(954) 943-1445
FT
FABIO T.
Pompano Beach, FL
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Oil change and wipers
Shiloh and his crew are top notch!
HORACIO G., President from Poirier's Service Center responded on 05/21/2025 08:50 AM

Good morning Fabio,

Thank you for bringing your Explorer for service. Our appreciation for your review.
We wish you a nice rest of the week.
Regards

Shilo & Horacio
Poirier's Service Center
(954) 943-1445
EK
ED K.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Mr Ed Kies
I always appreciate the quick honest service!
HORACIO G., President from Poirier's Service Center responded on 05/20/2025 04:47 AM

Good morning Ed,
Thank you for youir review.
Looking forward seeing you again at the next service of your F-150
Regards

Shiloh & Horacio
Poirier's Service Center
(954) 943-1445
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