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Proctor's Foreign Auto Services

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,021 Reviews)
96

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in New Carrollton, MD, you’ve found us. Here at Proctor's Foreign Auto Services we work hard to earn your trust and loyalty. We know how important it is to find a New Carrollton car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Proctor's Foreign Auto
If you’re looking for auto repair in New Carrollton, MD, you’ve found us. Here at Proctor's Foreign Auto Services we work hard to earn your trust and loyalty. We know how important it is to find a New Carrollton car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Proctor's Foreign Auto Services we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in New Carrollton offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in New Carrollton, we are totally confident that Proctor's Foreign Auto Services is the best option in town!


If you’re looking for auto repair in New Carrollton, MD, you’ve found us. Here at Proctor's Foreign Auto Services we work hard to earn your trust and loyalty. We know how important it is to find a New Carrollton car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Proctor's Foreign Auto Services we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in New Carrollton offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in New Carrollton, we are totally confident that Proctor's Foreign Auto Services is the best option in town!
...more

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(301) 577-2133
Closing in 13 minutes
Business Hours

Business Hours

Mon
8:30 AM - 6:00 PM
Tue
8:30 AM - 6:00 PM
Wed
8:30 AM - 6:00 PM
Thu
8:30 AM - 6:00 PM
Fri
8:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7594 Annapolis Road Lanham, MD 20706

Affiliations

ASE
Proctor's Foreign Auto Services' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,021 Reviews)

PL
PAMELA L.
Hyattsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2025
verified customerVerified Customer
10
Regular Maintenance
The service is always quick and accurate.
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 09/14/2025 09:33 AM

We're glad to hear that our service lives up to the swift and precise reputation! If we had a trophy for speed and accuracy, we’d be polishing it daily. Your trust in us means a lot, and we aim to keep the fast track clear for you. Here's to smooth rides ahead!


JE
JEAN E.
Fort Washington, MD
Mercedes-Benz 380SL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/29/2025
verified customerVerified Customer
10
The owner was able to save me a bit of money based on his price snd another mechanic price for same work. However, his business would not take a personal check.
I would highly recommend this company. The shop was nice and clean and the owner takes pride in his work. I was taken for a test drive before he handed the car over to me. Everything about the transaction was very professional
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 08/31/2025 09:32 AM

We're glad to hear you had a positive experience with us! Keeping the shop clean is part of our charm, and who doesn’t love a well-kept environment? It’s great to know that our test drives provide a little extra peace of mind. Your recommendation means a lot, and we’re here whenever you need us in the future. Safe travels on the road!


DC
DAVID C.
Indian Head, MD
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2025
verified customerVerified Customer
10
Work order
Always and I take my car for service @Proctors Auto Service I’ve been dealing with his the late 90’s
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 08/28/2025 06:26 AM

It’s fantastic to hear that you’ve been trusting us with your car service since the late 90s! That’s almost vintage status! We appreciate your loyalty and are glad to be part of your auto journey. Here’s to many more years of keeping your car running smoothly!


TC
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THEA C.
MD
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2025
verified customerVerified Customer
10
Excellent Service
Always Excellent Service At Proctors
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 08/23/2025 09:32 AM

Thanks for the glowing review! It seems we’ve hit the sweet spot of service, and we’re glad to know you’ve always had a positive experience with us. If our service was a movie, we'd aim for an Oscar every time! We appreciate your business and look forward to keeping your vehicle running smoothly.


SP
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SYLVIA P.
Upper Marlboro, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2025
verified customerVerified Customer
10
Great Service
Service is always great and what work is being done is fully explained, prior to service.
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 08/11/2025 09:31 AM

It’s fantastic to hear that you appreciate our service and the thorough explanations! We believe that an informed customer is a happy customer, and we aim to keep everyone in the loop—no mysteries here, just well-oiled machines and transparent communication. If you ever have more questions about your vehicle, we’re all ears!


RH
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ROBERT H.
Silver Spring, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
There great
Been working on my cars for years and I don’t have not one bad word to say about them thank you for your service
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 08/05/2025 06:59 AM

It's great to hear that you've been enjoying our services for so long! We're happy to know that when it comes to your cars, we’re on the same page. It’s like a well-oiled machine—pun intended. Your continued support means a lot to us. Here’s to many more miles together!


ES
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ERIC S.
Springdale, MD
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
2011 S550 Mercedes Benz
I had my car towed to Proctor's auto and was very impressed on their knowledge of working on German automobiles. The initial repair was focused on the front end suspension and control arms. After extensive research, the mechanics found major important work needed to get me back on the road safely. Now, my car is running and feeling brand new as if I just purchased it from the dealership. Thank you Proctor Auto for providing safety and honesty to my vehicle.
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 07/31/2025 11:05 AM

We appreciate your kind words and are glad to hear that your car is running like a dream. Our mechanics love a good challenge, especially when it comes to German engineering. It's great that we could help get your front end suspension sorted and tackle those important repairs. We're all about keeping our customers safe and their vehicles happy. If your car starts feeling too much like new, we might have to have a chat about taking it for walks!


Verified Customer
Bowie, MD
Mercedes-Benz E250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
My review
Service, as always is excellent
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 07/13/2025 09:32 AM

We appreciate you taking the time to share your experience with us. It's great to hear that our service continues to hit the mark! We’re here to keep your vehicle running smoothly—like a well-oiled machine, but hopefully without the gremlins. Looking forward to assisting you again!


ST
Shavez T.
Glenn Dale, MD
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/10/2025
verified customerVerified Customer
Category: Service
Shavez said they damaged the rim. He said he would not recommend because there is always something else wrong when he takes his vehicle there.
Not Recommended
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 07/14/2025 07:18 AM

Customer dropped vehicle off for check engine light. Scanned vehicle for fault code and customer was advised! Erased fault code and technician rode tested. Technician returns with a flat tire and immediately customer was made aware, however customer stated after the fact that he was having issues with his rims and tires. If and when you are aware of any issues concerning your vehicle prior to visiting the shop please allow us to know to prevent any further damage. Thank You


VO
Victoria O.
Hyattsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
Category: Service
Victoria said they were good.
Recommended
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 07/05/2025 09:32 AM

We appreciate you taking the time to share your thoughts. It sounds like our efforts are paying off, and we're delighted to hear you found us to be good. If only we could apply that to our cooking skills as well! We look forward to continuing to provide you with top-notch service.


RC
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RENEE C.
Fairmount Heights, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
CV Boot axle and ball joints replacement
I was recommended by a relative and friends that dealt with Proctors Foreign Auto for years. The Pricing was fair to me compared to the Dealership. They did an excellent job! The customer service was excellent. I was well pleased and would highly recommend. You won't be disappointed.
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 06/26/2025 06:16 AM

It's fantastic to hear that you had such a positive experience with us! Good word-of-mouth from friends and family means a lot, and we always strive to provide fair pricing and top-notch service that outshines the dealership. We're glad to know you felt well taken care of and that you were pleased with the results. Here's hoping your car keeps you smiling on the road, because we always enjoy being your vehicle's cheerleaders!


MJ
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MIKE J.
Lanham, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
proctor Auto service center: Second to no one!
proctor Auto and its managing owner Tim COM does exceptional car service: they have been my auto mechanic for over 30+ years. Quality of work is second to none, mechanics, friendly, and to the point with whatever issue your car is having what it’s going to take to repair you. I highly recommend Proctor Auto for your foreign car repair: as well as American motor cars.
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 06/13/2025 06:52 AM

It's fantastic to hear such glowing feedback! With over 30 years of experience together, you’ve clearly established a solid relationship—like a well-tuned engine that just won't quit. We're delighted that our team's friendly and straightforward approach has stood out to you. Your recommendation means a lot, especially as we tackle both foreign and American cars like pros. Here’s to keeping your wheels rolling smoothly for many more years to come!


CT
Cleo T.
Glenn Dale, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Cleo said they did exactly what they were supposed to do, they called her and the customer service was good.
Recommended
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 06/18/2025 09:32 AM

We appreciate your feedback and are glad to hear that our team delivered on their promises! Effective communication and good customer service are the engines that drive our shop. It’s great to know we kept everything running smoothly for you. If you have any more auto needs or questions in the future, don’t hesitate to reach out!


JH
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JESSICA H.
White Plains, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Service
Customer service is great as always.
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 06/11/2025 06:11 AM

We appreciate your feedback! It’s always nice to hear that our customer service is hitting the mark. Our team strives to make your experience as smooth as possible, so knowing we're doing well makes our day. If there's ever anything more we can do to help, just let us know!


TN
Tabe N.
Hyattsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Tabe said they always do good service on her vehicle, effective.
Recommended
GARNETTE P., OFFICE MANAGER from Proctor's Foreign Auto Services responded on 06/08/2025 09:31 AM

We're delighted to hear that our service keeps your vehicle running smoothly. It's always our aim to deliver effective solutions that keep you on the road without a hitch. If your car had anything to say, we bet it would agree! Your support is truly appreciated, and we look forward to keeping up the good work.

Service Coupons and Posts
We're thrilled to hear you felt like family at Proctor's! 👨‍👩‍👦 We strive for that friendly, professional vibe while keeping your ride in top shape. Thanks for the recommendation—it's the ultimate compliment! 🚗💖 #AutoCare #FamilyVibe
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We aim to please and keep it professional! 😊 Thanks for appreciating our outstanding customer service—your ride deserves the best. 🚗💨 We’re here to keep you rolling! #CustomerCare #ProctorsForeignAutoServices
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Thanks for being a loyal customer through thick and thin! 🚗💨 We're thrilled to know you appreciate our honesty and expertise. Your trust keeps our engines running smoothly! Here’s to many more years of great service. #AutoCare #CustomerAppreciation
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We're thrilled to hear that you appreciate our team's efforts! Tim believes in giving you the whole scoop on car care—complete transparency, no smoke and mirrors. 🚗✨ Thanks for trusting us with your ride! #AutoIntegrity #ProctorsPride
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We’re thrilled to hear you found us! 🚗✨ Integrity and great prices? Sounds like a perfect match! We're glad Tim and the team could help. Come back anytime for more car care and laughs! 😄 #ThankYou #ProctorsForeignAutoServices
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We're thrilled to hear your vehicle is running like new! 🚗💨 Huge thanks for trusting Tim and our team with your repair needs. We're just a bunch of auto magicians over here! 🪄✨ Ready for the next challenge! #AutoMagic #ProctorsServices
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Thank you for the fantastic feedback! We're thrilled that our work hit the mark! 🚗✨ If only fixing your coffee maker were that easy! 😄 Come see us anytime! #AutoExcellence #WeLoveOurCustomers
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We love it when our work gets the "fast and fabulous" stamp of approval! ?? Knowledge is power, and we're here to empower you! Thanks for recognizing our team’s efforts! #ProctorsPride #CarCareWithASmile ?
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Thanks for the fantastic review! ?✨ We love keeping your 2010 Mercedes GLK 350 in tip-top shape without breaking the bank. Your trust means the world to us! Keep cruising smoothly! #AutoCare #ProctorsForeignAutoServices
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?✨ Wow, over 10 years of trust! We're thrilled to keep your vehicle road-ready and your spirits high! Thanks for making us your auto haven! Here’s to many more years of smooth rides ahead! ?️ #CustomerAppreciation #ProctorsPride
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We're thrilled to hear you enjoy our top-notch service and pricing! ?✨ We promise to keep your car running smoothly so you can keep referring us to your friends—after all, sharing is caring! ?? #AutoExperts #ProctorsForeignAuto
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Thank you for the fantastic review! We're thrilled to hear our attentive team has your back. ?✨ Good service is our secret sauce (and maybe a little elbow grease)! We appreciate your loyalty! #ProctorsAuto #FiveStarService
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Thank you for the glowing review! ? We’re thrilled you found our team friendly and professional. Fixing cars and making promises is what we do best! ?? We're here whenever you need us! #CustomerAppreciation #ProctorsAutoServices
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? Thank you for the ⭐️⭐️⭐️⭐️⭐️ review! We're glad you felt confident with our transparent and ethical service. We're committed to providing top-notch car care. #CustomerSatisfaction #TransparentService
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? Thank you for entrusting us with your car! We're thrilled to hear that we met your expectations. We're looking forward to helping you with your future auto needs. ? #CustomerSatisfaction #AutoRepair
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? Thanks for the 5-star review! We're delighted to hear that you had a great and professional service experience with us. We appreciate your support! ??️ #CustomerAppreciation #AutoServices
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Thank you for the glowing review! ? We're thrilled to have provided outstanding customer service, and we're grateful for your support. Let us know if there's anything else we can do for you! #CustomerServiceExcellence #AutoRepair
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Thank you for the kind words, Raphael! ? We're thrilled to hear that we always meet your expectations. Your support means the world to us! #CustomerSatisfaction #AutoServices
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Thanks for the kind words, Angela/Greg! We're glad you're happy with the service we provide for your Mercedes Benz. ? #MercedesBenz #NewCarrollton #ProctorsForeignAutoServices
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Thanks to our customers for the great review! ? We're proud to provide quality service in New Carrollton. #ProctorsForeignAutoServices #NewCarrollton ?
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Thanks for the great review, James! We're glad you were pleased with the service and cost. ? #HappyCustomer #NewCarrollton #ProctorsForeignAutoServices
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Thank you for the kind words, Douglas! We appreciate your recommendation and are so happy to have provided you with excellent service and customer care. ? #ProctorsAuto #NewCarrollton
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Thanks for the great review, Everst! We're glad you had a great experience with us. ? #ProctorsForeignAutoServices #NewCarrollton #OnTimeService #FriendlyService
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Thanks for the 5-star review, Mamie! We're so glad you're happy with the service we provide for your Lexus. We appreciate your trust and loyalty. #Lexus #NewCarrollton #5StarService ?????
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