business image

Pugi Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6,419 Reviews)
71

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
243
Total ReScores
4.6
ReScore Average
71
Net Promoter Score ®

Business Details

About

At Pugi Hyundai, we offer more than just new Hyundai cars, crossover SUVs, used and pre-owned vehicles. Let our highly trained and certified team of automotive experts take care of all of your used or new car maintenance needs At Pugi Hyundai, we offer more than just new Hyundai cars, crossover SUVs, used and pre-owned vehicles. Let our highly trained and certified team of automotive experts take care of all of your used or new car maintenance needs

Categories
Hyundai Dealer, Auto Maintenance, Auto Repair
Contact
(630) 964-9500

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
1866 W. Ogden Ave Downers Grove, IL 60515
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6,419 Reviews)

RR
gravatar
Rachelle R.
Woodridge, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
10
Category: Service
New Hyundai Tucson 2025
Had such a good experience at Castle Hyundai! Spoke with Nizar and Brian who helped me make a decision re: trading in my 2021 and leasing a 2025. They were very respectful and patient and worked with me to understand where I was coming from and then helped me make the best decision for myself. I didn’t feel pressured or pushed but rather enjoyed my conversations and banter with them.

In addition the Finance guy, Rich, was also very engaging and didn’t talk down to me and explained in great detail what my options were (I tend to feel frustrated and uncomfortable in these scenarios when someone is trying to sell me something I may not want). All in all everyone at Castle that I dealt with had good energy and gave me the time and space to come to my own decision.

I affectionately call my new White Tucson “ The Storm Troopers” and LOVE it!
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