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SureCritic / Queen City Rocket Lube
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Queen City Rocket Lube

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(42 Reviews)
95
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Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

Categories
Contact
(605) 642-8021
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Mountain Time (Us & Canada)
1718 North Ave Spearfish, SD 57783
Get Directions
Queen City Rocket Lube's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(42 Reviews)
Write a Review
Recent Reviews
Verified Customer
Spearfish, SD
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
10
Heater fan repair. Was fast and quick.
Very happy with the quick speed the repair took. Was actually able to do it on my way to work. I told Charlie I had an hour long window abd he saud it coukd be done. It was done in 45 mins.
RS
RICK S.
Spearfish, SD
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2024
verified customerVerified Customer
10
GREAT SZERVICE
Accurate, prompt and reliable
Your Trusted S. from Queen City Rocket Lube responded on 11/15/2024 08:51 AM

Thank you for your continued business. 

AK
gravatar
Amber K.
Spearfish, SD
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2024
verified customerVerified Customer
10
Oil change and rear differential fluid change
These guys are always very thorough and helpful and keep my car running great! Not just an oil change place- I’ve had multiple services done!
Your Trusted S. from Queen City Rocket Lube responded on 11/15/2024 08:52 AM

We appreciate your business. Thank you.

SG
steven g.
Spearfish, SD
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2024
verified customerVerified Customer
10
E v ery thing done on my car was good to go they are very good T there jobs every one very friendly
Listed above
Your Trusted S. from Queen City Rocket Lube responded on 11/15/2024 08:52 AM

Thank you for trusting us with all your vehicle needs.

SW
SHAUNA W.
Spearfish, SD
Pontiac G6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2024
verified customerVerified Customer
10
Charles is AMAZING
I had a great experience and do everytime. I bring both mine and my daughters vehicles for service. Will not go anywhere else! Charles and Shelby are amazing! Highly recommend!!
Your Trusted S. from Queen City Rocket Lube responded on 11/15/2024 08:53 AM

We appreciate your business.

JE
Jessica E.
Spearfish, SD
Lincoln MKX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2024
verified customerVerified Customer
10
Quality work from quality people
I always get my oil changed at Rocket lube and now I will always go there for my mechanical work as well if I can't do it myself. Wonderful family owned local business with fair prices, quality work from hard working folks with a no bs business plan. Morals matter and this business is run with integrity! 10 out of 10 highly recommend!
Your Trusted S. from Queen City Rocket Lube responded on 11/15/2024 08:54 AM

Thank you for your business. We look forward to working with you in the future.

JO
Jim O.
Spearfish, SD
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2024
verified customerVerified Customer
8
Great service
Oil and lube while you wait, mechanics are knowledgeable, friendly, and friendly. Never disappointed, or feel gouged.
Your Trusted S. from Queen City Rocket Lube responded on 11/15/2024 08:55 AM

We appreciated your business. We look forward to working with you in the future.

KK
gravatar
Kirk K.
Belle Fourche, SD
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2024
verified customerVerified Customer
10
Customer service is alive!
knowledgeable and trustworthy , Charles has a service bay to work on vehicles try him out you'll be glad to know him.
Your Trusted S. from Queen City Rocket Lube responded on 11/15/2024 08:55 AM

Thank you for your business.

SG
steven g.
Spearfish, SD
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2024
verified customerVerified Customer
10
Old man gets good help
Charles is very good person very good word done and found out what was wrong then fixed it in a good amount of time ill be going there next time
Your Trusted S. from Queen City Rocket Lube responded on 09/23/2024 01:01 PM

Thank you for your business. 

GS
Greg S.
Spearfish, SD
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2024
verified customerVerified Customer
10
Rocket lube
Did did you know that Spearfish Rocket Lube in addition to oil changes. They have a complete garage able to repair your vehicle. Charles and Shelby own this business they have been absolutely fantastic, straight shooters, they don't mess around and they tell you exactly what happened and what it's going to cost. So give them a call @ 605 642 8021. I'm sure you will be happy with them. I'm glad I did. I appreciate Shelby and Charles for getting my vehicle in immediately taking care to fix it correctly. I will be coming back.
Thank you. Greg Skroch
Your Trusted S. from Queen City Rocket Lube responded on 09/23/2024 01:03 PM

We look forward to doing business with you in the future.

PS
gravatar
PAUL S.
Spearfish, SD
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2024
verified customerVerified Customer
10
New Radiator
Charles took care of my project quickly and done well as usual.
Your Trusted S. from Queen City Rocket Lube responded on 09/23/2024 01:03 PM

It is always a pleasure working with you. Thank you for your business.

HM
Holly M.
Spearfish, SD
Lincoln MKX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2024
verified customerVerified Customer
10
Time efficient
My vehicle is running in tip top shape and the work was completed quickly! Thank you
Your Trusted S. from Queen City Rocket Lube responded on 08/29/2024 02:49 PM

Thank you for trusting us!

KK
Kirk K.
Belle Fourche, SD
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2024
verified customerVerified Customer
10
Above and beyond!
A few weeks after excellent service on my oil change and some free advice to fix an issue, my work truck had a potentially serious problem with my brakes. Charles pulled it into his service bay and stayed late to fix it. Service and dedication at a fair price at Queen City rocket lube.
Your Trusted S. from Queen City Rocket Lube responded on 08/29/2024 02:50 PM

Thank you for your business. Let us know if there is anything we can do in the future.

SG
steven g.
Spearfish, SD
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2024
verified customerVerified Customer
10
Very good services and good job well done
Excellent job and very friendly people
Your Trusted S. from Queen City Rocket Lube responded on 09/23/2024 01:02 PM

Thank you for trusting us with your vehicle needs.

RS
RICK S.
Spearfish, SD
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2024
verified customerVerified Customer
10
Service
Great service...Friendly...Prompt
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