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Pendleton Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,182 Reviews)
92
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Score Details

5 stars
90%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
5
Total ReScores™
4.8
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

At Pendleton Auto Care, Formally known as Riley & Sons. Our number one goal is your safety and complete customer satisfaction. Every day, with every customer, we focus on providing high-quality auto and truck repair services coupled with top-notch customer service. We are the premier shop in Pendelton, IN. At Pendleton Auto Care, Formally known as Riley & Sons. Our number one goal is your safety and complete customer satisfaction. Every day, with every customer, we focus on providing high-quality auto and truck repair services coupled with top-notch customer service. We are the premier shop in Pendelton, IN.

Categories
Auto Repair, Auto Maintenance, Tires
Contact
(765) 778-3194
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7335 S 300 W Pendleton, IN 46064
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Pendleton Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,182 Reviews)
Write a Review
Recent Reviews
TH
gravatar
T H.
Markleville, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/28/2025
0
Do Not Recommend
Long post. The first 2 places I called could not get my truck in for over a week so I called this shop since it's the closest to my house, for convenience and they were able to get me in the next day. I contacted them through the online appointment request form, specifying that I knew I had a fuel leak. Then, I called after they had my truck over 24 hours and had not heard from them, just to see if they got to it yet. They said it was done early that morning then listed off about a dozen problems that needed fixed for thousands of dollars. I knew this already from a different shop I took my old truck to some time ago. Yes, it needs work all the time. For the fuel issue they wanted about $800. I told them I'd just need to pick it up and come back another time. I don't have an extra $800. So I go in and I'm told the bill is $150.92. I said, oh did they do something?? In quite a tone I was told, "yeah, he looked at it!" Wow, I never asked for anyone to look over the entire truck. As I said, I knew my current problem, told them what I needed looked at, and did not need anything else looked over! I've NEVER been charged anything close to that, if anything at all, at any other shop! So I took it to a guy who works out of his garage at home and had him look at my truck and their big list. Immediately, one "issue" they emphasized needing to be done "TODAY" was not even an issue! I feel like it will be pointless to try and get even some of my $ back so I'm just telling others not to go there! Anyone I mentioned them to had nothing good to say. I didn't know it wasn't a good place to go. Live and learn.
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