business image

ROCAFLEET

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(112 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Since 2023, Rocafleet has been dedicated to providing the Watertown, NY area with exceptional service and unmatched automotive knowledge. We have over 115 years of auto repair experience, are experts in fleet services, and we are the only custom spring shop in Watertown. Since 2023, Rocafleet has been dedicated to providing the Watertown, NY area with exceptional service and unmatched automotive knowledge. We have over 115 years of auto repair experience, are experts in fleet services, and we are the only custom spring shop in Watertown.

Categories
Repair Shop, Tires, Used Car Dealer
Contact
(315) 405-4418

Business Hours

Mon
8:00 AM - 4:30 PM
Tue
8:00 AM - 4:30 PM
Wed
8:00 AM - 4:30 PM
Thu
8:00 AM - 4:30 PM
Fri
8:00 AM - 4:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
445 Coffeen St Watertown, NY 13601
ROCAFLEET's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(112 Reviews)

EN
edward n.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Excellent service
Brought in my 2019 Jeep Cherokee for all wheel alignment and suspension shakedown. My steering issues were resolved quickly and for a decent low price. I'm very pleased and safe with how it handles now. They are professional, honest, friendly and a great team of guys. I would highly recommend them
to service your vehicle.
Josh F., Service Writer from ROCAFLEET responded on 06/05/2025 09:35 AM

It's fantastic to hear that your 2019 Jeep Cherokee is now handling like a dream! We strive to make steering issues a thing of the past faster than you can say 'alignment.' Our team prides itself on being professional and friendly, but don't worry, we have no plans to open a comedy club just yet. Your recommendation means a lot to us, and we're glad you're feeling safe on the road again!

Service Coupons and Posts
Thanks for the stellar review, Phil! ? We're so glad to have earned your trust. Honesty is our policy, and we're thrilled to know you appreciate it! #RocafleetAppreciatesYou #CarCare
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.