business image

ROCAFLEET

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(112 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Since 2023, Rocafleet has been dedicated to providing the Watertown, NY area with exceptional service and unmatched automotive knowledge. We have over 115 years of auto repair experience, are experts in fleet services, and we are the only custom spring shop in Watertown. Since 2023, Rocafleet has been dedicated to providing the Watertown, NY area with exceptional service and unmatched automotive knowledge. We have over 115 years of auto repair experience, are experts in fleet services, and we are the only custom spring shop in Watertown.

Categories
Repair Shop, Tires, Used Car Dealer
Contact
(315) 405-4418

Business Hours

Mon
8:00 AM - 4:30 PM
Tue
8:00 AM - 4:30 PM
Wed
8:00 AM - 4:30 PM
Thu
8:00 AM - 4:30 PM
Fri
8:00 AM - 4:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
445 Coffeen St Watertown, NY 13601
ROCAFLEET's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(112 Reviews)

CS
gravatar
Cheryl S.
Felts Mills, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
10
Rattling heat shield.
I called on Thursday to see if I could get my car in for a rattling heat shield, not expecting to get in that day. He said bring it in today and they would see what was needed. Mentioned I was going on a road trip soon and wanted to stop the noise. I dropped it off and they took me to work. Called a little while later and had fixed the issue. They also checked out rest of car and discovered the brake pads they had put on in April were worn. They called supplier and they were replaced at no cost for pads and gave me a break on labor and changed oil too, for a great price. Glad they were able to get me in and checked so thoroughly. Great place to get your car repaired and very nice staff. Thank you.
Josh F., Service Writer from ROCAFLEET responded on 06/14/2025 09:35 AM

It sounds like your experience was smoother than a freshly paved road! We're glad we could squeeze you in and take care of that rattling heat shield just in time for your road trip. It's always our pleasure to check out the rest of the car while we’re at it—gotta keep those brakes in top shape. We're also pleased to hear our staff made your visit pleasant. Here's to many more miles of peaceful driving ahead!

Service Coupons and Posts
Thanks for the stellar review, Phil! ? We're so glad to have earned your trust. Honesty is our policy, and we're thrilled to know you appreciate it! #RocafleetAppreciatesYou #CarCare
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.