Business Solutions
English French Canadian
SureCritic / Oil Change / Roger's Service
business image

Roger's Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(608 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

When you visit Roger’s you will notice the physical appearance of the shop and equipment and know we stand for professional auto repair and towing. Our trucks are consistently winning awards in competition and coupled with our CDL licensed drivers insures your vehicle will be in good hands with Roger’s. When you visit Roger’s you will notice the physical appearance of the shop and equipment and know we stand for professional auto repair and towing. Our trucks are consistently winning awards in competition and coupled with our CDL licensed drivers insures your vehicle will be in good hands with Roger’s.

Categories
Oil Change, Car Maintenance, Auto Maintenance
Contact
(847) 872-2707
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
3525 IL-173 Zion, IL 60099-9441
Get Directions
Roger's Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(608 Reviews)
Write a Review
Recent Reviews
KC
Kelly C.
Lincoln Nautilus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
First time customer
Brought my car in for a brake job and oil change. Super friendly staff and a great value! Will definitely be going back
Roger W., President from Roger's Service responded on 05/29/2025 04:46 PM

Thank you for your business Kelly 

KN
Kirk N.
Kenosha, WI
Mazda MX-5 Miata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Exceptional service, great value!
What is more annoying than having a $12 part in your transmission break that completely prevents your car from shifting? How about a dealer wanting more than $1000 to replace that part?!? Roger’s Service was able to get me in quickly, charged a fair price, and delivered a perfectly repaired vehicle for probably half of what it would’ve cost me to do it at a dealership. The staff was friendly, polite, and I walked out happy and with a free cookie. Pretty good deal!
Reade W. from Roger's Service responded on 05/28/2025 09:29 AM

Thank you Soo much for the great review. Let us know if you ever need anything and we will be happy to help.

TM
Tricia M.
Waukegan, IL
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Amazing service
These guys are always on point with diagnosing and fixing the problems.
Roger W., President from Roger's Service responded on 05/22/2025 09:28 AM

Thank you Tricia. We appreciate your business 

Verified Customer
Beach Park, IL
Chevrolet Chevy Express
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Trustworthy service every time I come here.
Had a great experience from start to finish.
Roger W., President from Roger's Service responded on 05/19/2025 12:25 PM

Thank you Jake, it's our pleasure serving you

Reade W. from Roger's Service responded on 05/28/2025 09:30 AM

Thank youuuuuuuuu.

NL
gravatar
Nicholas L.
Zion, IL
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Accommodated service times and prices
Great communication, service times, and friendly. Very reliable. We will always be a customer!
Roger W., President from Roger's Service responded on 05/17/2025 06:53 PM

It's always a pleasure to serve you. Thank you 

JS
gravatar
Janice/Paul S.
Zion, IL
Mitsubishi Outlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Service Review
The service was as outstanding as always. You went out of your way in tracking down a muffler needed to replace the one on my car with a hole and followed up by letting me knows what the replacement would cost.
Roger W., President from Roger's Service responded on 05/16/2025 01:58 PM

Thank you for your business folks.

SO
Steven O.
Wadsworth, IL
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
So happy with the work!!
My first time here. Wonderful experience.
Reade W. from Roger's Service responded on 05/28/2025 09:30 AM

Thank you Steve!! Let us know if we can help you in the future with anything..

Verified Customer
Winthrop Harbor, IL
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Air Conditioner Maintenance
The air was not coming on and they fixed it.
Reade W. from Roger's Service responded on 05/13/2025 12:49 PM

Glad we could help!!!!

SS
gravatar
SAMANTHA S.
Arlington Heights, IL
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Immediate Results
Contacted Reade with my concerns after hours and it took less than a day to diagnose the issue, complete the repairs, and get my car back in perfect condition. He was upfront with everything, no hidden fees or hassles. I completely trust my car with Roger's!
Reade W. from Roger's Service responded on 05/13/2025 12:49 PM

Thanks so much samantha for the kind review. Im glad we could help. Let us know if you ever need anything.!!!

MK
Mark K.
Beach Park, IL
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Took my 2 classic cars to Rogers for preventive work
Very professional and knowledgeable.
Reade W. from Roger's Service responded on 05/07/2025 08:56 AM

Thanks Mark.. Love your car!!!!

TR
gravatar
Terri R.
Zion, IL
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Excellent service
Very professional. Counter service completed worksheet and processed to technician in timely manner. Technician explained service completed and any issues.
Reade W. from Roger's Service responded on 05/07/2025 08:51 AM

Thanks for coming in, it was nice to see you!!!

RN
gravatar
Rod N.
Zion, IL
Ford Maverick
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Tire repair
They did it again. In and out in under 15 minutes with a valve stem replacement. Friendly and super fast service at a fair price.
Roger W., President from Roger's Service responded on 05/06/2025 03:22 AM

Always our pleasure Rod

JB
John B.
Kenosha, WI
Kia Forte
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Never had a bad experience! Been going to Rogers since early 2000s
Great service!!
Roger W., President from Roger's Service responded on 05/05/2025 06:53 PM

Thank you John
our pleasure to serve you

GN
Greg N.
Winthrop Harbor, IL
Chevrolet Camaro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
New tires
Always friendly staff, great service and they beat the dealers buy $200
Reade W. from Roger's Service responded on 05/07/2025 08:51 AM

Thanks Greg, Good to see you and the Camaro SS looks pretty awesome!!

Roger W., President from Roger's Service responded on 05/12/2025 06:05 PM

Thank you Greg. We always appreciate your business.

BM
BRIAN M.
Winthrop Harbor, IL
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Oil Change
I have had Roger's tow my cars several times with great results. I started bringing my cars for service, because my wife's friend brought her car in for service and was treated fairly and with respect, which impressed me.
Reade W. from Roger's Service responded on 05/07/2025 08:52 AM

Thanks for the great review! Call us if you ever need anything.

Roger W., President from Roger's Service responded on 05/12/2025 06:08 PM

Thank you Brian 
Our purpose is to represent the number 1 shop in Lake. County 

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.