Went to one place before this and the worker was walking out and locking the door as I pulled up at 5pm on a Friday when their hours said 6pm online. I asked if they were closed and the worker just said “yep” and kept walking to his car.
When I pulled up to Safeway they were also closed but still inside doing paperwork and rather than saying we’re closed, they were interested in what I was doing and asked questions and said they can definitely help. Came back immediately when they re opened and was a great experience.
You could tell they treated it is their own business rather than an hourly job and 5pm meant time for the weekend. Will absolutely go here again, and probably never go to the other place again.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
When I pulled up to Safeway they were also closed but still inside doing paperwork and rather than saying we’re closed, they were interested in what I was doing and asked questions and said they can definitely help. Came back immediately when they re opened and was a great experience.
You could tell they treated it is their own business rather than an hourly job and 5pm meant time for the weekend. Will absolutely go here again, and probably never go to the other place again.