business image

Santos Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,681 Reviews)
93

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Santos Auto Service Company is a family owned and operated automotive maintenance and repair facility serving the Greater Cincinnati area since 1981. Our industry certified technicians are uniquely qualified to handle nearly any vehicle issue you may be experiencing.

Antonio Santos opened Santos Auto Service Company out of a two bay
Santos Auto Service Company is a family owned and operated automotive maintenance and repair facility serving the Greater Cincinnati area since 1981. Our industry certified technicians are uniquely qualified to handle nearly any vehicle issue you may be experiencing.

Antonio Santos opened Santos Auto Service Company out of a two bay service station and grew his business on a reputation of quality work at fair prices. Since then the business has grown to 7 service bays, 5 quality service technicians, and 3 service advisers / parts specialists, and we continue to build on Tony’s reputation of quality service done right.

Santos Auto Service Company is a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We are your best choice for scheduled maintenance and repair of your domestic and foreign car, SUV, truck and fleet vehicles.
...more

Categories
Car Maintenance, European Auto Repair, Domestic Auto Repair
Contact
(513) 761-7881

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1217 Springfield Pike Cincinnati, OH 45215-2123
Santos Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,681 Reviews)

EG
ERNST G.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2026
verified customerVerified Customer
10
Exceptional diagnostic capability
Short: my Escape would not come out of park without using "override." Also, right side turn signals inop. Santos found my U-haul aftermarket hitch light harness wire had worn through & short circuited. Long: No brake lights either but I didn't know that. My YouTube research on Park lockout guided my to solenoid under gear selector. YouTube research on turn signal bulb replacement required removal of inner wheel liner. Bother! Let the pros do it at same time. Santos tech diagnosed the short circuited brake light. Without brake lights the car's computer thinks "no foot on brake pedal, keep gear in park." The hitch was only for a bike rack so I had them restore wiring to OEM. The short circuit blew fuses for brakes & turn signals. Replaced fuses. All good now. Exceptional work from the Santos crew! None of the things I would have tried would have worked.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.