Business Solutions
English French Canadian
SureCritic / Auto Maintenance / Smith's Service Center
business image

Smith's Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(474 Reviews)
95
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
1%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Smith’s Service Center is a family-owned business that knows the meaning of value. For more than 30 years, we’ve met the needs of different generations with our traditions of honesty, expertise and quality. Owners Ron and Diane Smith, along with son Scott, represent the second and third generations of vehicle experts serving Madison’s Smith’s Service Center is a family-owned business that knows the meaning of value. For more than 30 years, we’ve met the needs of different generations with our traditions of honesty, expertise and quality. Owners Ron and Diane Smith, along with son Scott, represent the second and third generations of vehicle experts serving Madison’s East Side. ...more

Categories
Auto Maintenance, Auto Repair, Tires
Contact
(608) 241-1232
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4313 Nakoosa Trail Madison, WI 53714-1319
Get Directions
Smith's Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(474 Reviews)
Write a Review
Recent Reviews
Verified Customer
Madison, WI
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2025
verified customerVerified Customer
10
Major brake repair
Having worked with Smith's for years, I thoroughly trusted their explanation of a needed major repair.
Excellent service, staff.
CA
gravatar
CHRISTIAN A.
Mc Farland, WI
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2025
verified customerVerified Customer
10
Great honest mechanic shop! Used for years
I’ve used them for over 4 years now. Scott and his team have been excellent to work with. I trust them and would take any vehicle I have to them for questions or service.
Verified Customer
Madison, WI
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2025
verified customerVerified Customer
10
Highly recommended
Knowledgeable and transparent staff who do great work at great prices.
LM
gravatar
LAURA M.
Madison, WI
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
Always excellent service
Smith service center always provides excellent service and I trust that they do good work.
Verified Customer
Madison, WI
Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Oil change tire rotation
Friendly good job
Verified Customer
Madison, WI
Saturn VUE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
Great Service and Customer Care Team
I only needed a tire rotation and oil change. However, I know that they do their inspection so I will know if any additional repairs will be needed in the future. I appreciate not having any "surprise" repairs the next time I make an appointment!!! Excellent Service!!!!!!
KK
gravatar
KELLEY K.
Madison, WI
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Routine oil change
Always take good care of the truck. The vehicle health report gives me confidence in what I need to watch for.
KL
gravatar
KAREN L.
Madison, WI
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
You can feel confident in there work
Always feel good about with there service
EB
gravatar
EUGENE B.
Cottage Grove, WI
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Vehicle inspection
Excellent service!!! Taken all my vehicles at Smiths for over 40 years. Staff are AWESOME.
JS
gravatar
JARED S.
Verona, WI
Volkswagen Jetta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Smith Service Center is the best!
Smith Service Center is the best! Scott is fantastic—honest, knowledgeable, and always goes the extra mile. I trust him completely and always get great service. Highly recommend! Just got new tires and went with Scott’s recommendation—couldn’t be happier!
RR
gravatar
ROY R.
Cottage Grove, WI
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
9
Roy Ratcliff
The service is great.
JT
gravatar
JEFF T.
Madison, WI
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
Great job
always consistent, done on time, good job.
DH
gravatar
DAN H.
Madison, WI
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Tire repair
Quick and easy
JM
gravatar
JIM M.
Deerfield, WI
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Tundra review
They met and exceeded my expectations in keeping my nine year-old truck in excellent running condition.
WG
gravatar
WILLIAM G.
Madison, WI
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
always a good experience
they always give an honest opinion
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.