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Smith's Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(483 Reviews)
95
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Smith’s Service Center is a family-owned business that knows the meaning of value. For more than 30 years, we’ve met the needs of different generations with our traditions of honesty, expertise and quality. Owners Ron and Diane Smith, along with son Scott, represent the second and third generations of vehicle experts serving Madison’s Smith’s Service Center is a family-owned business that knows the meaning of value. For more than 30 years, we’ve met the needs of different generations with our traditions of honesty, expertise and quality. Owners Ron and Diane Smith, along with son Scott, represent the second and third generations of vehicle experts serving Madison’s East Side. ...more

Categories
Auto Maintenance, Auto Repair, Tires
Contact
(608) 241-1232
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4313 Nakoosa Trail Madison, WI 53714-1319
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Smith's Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(483 Reviews)
Write a Review
Recent Reviews
Verified Customer
Windsor, WI
Buick Encore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2025
verified customerVerified Customer
10
thorough, responsive and knowledgeable
new customer of there's and will def continue to work with them from now on for all my vehicle maintenance and repairs.
KD
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KIRSTEN D.
Madison, WI
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2025
verified customerVerified Customer
10
Great service!
I appreciate that Smith’s does such a great job of getting my car in the shop quickly and that they are always kind and thorough.
BG
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BRAD G.
Deerfield, WI
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2025
verified customerVerified Customer
10
Friendly Service
Very friendly and quality service. They do a great job explaining issues and options.
CM
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CINDY M.
Sun Prairie, WI
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2025
verified customerVerified Customer
10
Great care
You take great care of me and my car.
SM
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SUSAN M.
Madison, WI
Chevrolet Chevy Express
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2025
verified customerVerified Customer
10
Routine Maintenance
Always happy with the service at Smith's Service Center.
JM
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JEFF M.
Madison, WI
Toyota Tacoma 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2025
verified customerVerified Customer
10
Great visit
Always a good visit with Smiths Service Center.
They are very dedicated and detailed with their services. We take all the family vehicles there.
MC
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MARK C.
Madison, WI
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2025
verified customerVerified Customer
10
oil change/rotate tires
No muss, no fuss. Always treated like family.
MH
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MARK H.
Madison, WI
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2025
verified customerVerified Customer
10
Routine maintenance
I have had Smith's service my Jeep for over 15 years. I have never had a bad experience. Great service at a very fair price. Thanks to all at Smiths!
PZ
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PAULA Z.
Lodi, WI
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2025
verified customerVerified Customer
10
Wonderful routine maintenance
Everyone was super friendly and helpful. I asked about getting my car detail cleaned and they were able to work it out to get it done while my car was under their care. Awesome one stop shopping. I had a loaner car to use, too.
Verified Customer
Madison, WI
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2025
verified customerVerified Customer
10
Major brake repair
Having worked with Smith's for years, I thoroughly trusted their explanation of a needed major repair.
Excellent service, staff.
CA
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CHRISTIAN A.
Mc Farland, WI
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2025
verified customerVerified Customer
10
Great honest mechanic shop! Used for years
I’ve used them for over 4 years now. Scott and his team have been excellent to work with. I trust them and would take any vehicle I have to them for questions or service.
Verified Customer
Madison, WI
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2025
verified customerVerified Customer
10
Highly recommended
Knowledgeable and transparent staff who do great work at great prices.
LM
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LAURA M.
Madison, WI
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
Always excellent service
Smith service center always provides excellent service and I trust that they do good work.
Verified Customer
Madison, WI
Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Oil change tire rotation
Friendly good job
Verified Customer
Madison, WI
Saturn VUE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
Great Service and Customer Care Team
I only needed a tire rotation and oil change. However, I know that they do their inspection so I will know if any additional repairs will be needed in the future. I appreciate not having any "surprise" repairs the next time I make an appointment!!! Excellent Service!!!!!!
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