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Smithwest Service Center

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(543 Reviews)
81
Write a Review

Score Details

5 stars
86%
4 stars
7%
3 stars
1%
2 stars
1%
1 star
3%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores™
2.0
ReScore™ Average
81
Net Promoter Score ®

Business Details

About

At SmithWest Service Center, we stand apart from other auto repair shops in St. James, NY. With over 50 years of experience in the automotive repair industry, our skilled team of technicians and service experts is committed to treating every vehicle with care and precision. Our primary objective is to provide each customer with At SmithWest Service Center, we stand apart from other auto repair shops in St. James, NY. With over 50 years of experience in the automotive repair industry, our skilled team of technicians and service experts is committed to treating every vehicle with care and precision. Our primary objective is to provide each customer with exceptional service and reliable, long-lasting solutions for all their automotive needs. ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(631) 265-9885
Visit Website
Opening in 17 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
795 Middle Country Rd St James, NY 11780
Get Directions

Affiliations

Smithwest Service Center's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(543 Reviews)
Write a Review
Recent Reviews
JR
JOHN R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Another Car Problem Solved
Punctured a tire on my way to work on Wednesday. Tire did not flatten right away and I wasn't aware of the problem until I was going home. It was too late to get it fixed then, so I figured just bring it to SSC Thursday morning. Without an appointment, I knew I would be in for a wait. They were able to fix the tire faster than they said.
I am always happy with the service I get here.
Angelo S., Owner/Operator from Smithwest Service Center responded on 06/26/2025 12:57 PM

We appreciate your feedback regarding your recent experience at Smithwest Service Center. It’s great to hear that we could address your tire issue efficiently, especially given the circumstances. We strive to provide prompt service and it's satisfying to know that we could exceed your expectations this time. 🚗🔧 Your trust means a lot to us, and we value your continued support.

Employees worked with
CM
Cassandra M
Service Advisor
Offers and Posts
Thank you for the fantastic review! 🚗✨ We're thrilled to hear your car is running smoothly again. Our front desk team is always here to help – they're like pit stops for your car! 🛠️ #SmithwestServiceCenter #CustomerSatisfaction
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We truly appreciate your kind words! 🚗💖 Our team is always here to get you back on the road in no time—think of us as your automotive superheroes! 🦸‍♂️ Thanks for trusting Smithwest Service Center! #AutoCare #CustomerLove
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🚗💨 Shoutout to our skilled team for giving your Hellcat rims the VIP treatment! No damage and perfect installation—consider us your rim protectors! 😄 Thanks for trusting Smithwest Service Center with your ride! #TireInstallation #HellcatPride
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We're thrilled to be your go-to shop! 🚗💪 Knowing we’ve handled major repairs with fair prices brings us joy. Thanks for the glowing recommendation! We're here to keep your vehicles running smoothly—always! 😉 #BestInTown #SmithwestServiceCenter
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Thank you for your kind words! 🌟 We love keeping your wheels turning and your smiles shining! 😊 Your trust over the years means the world to us. Here’s to many more smooth drives ahead! 🚗💨 #CustomerAppreciation #SmithwestServiceCenter
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Thanks for the wonderful review! We take pride in our cozy waiting room and transparent service—because no one likes surprises, especially with car repairs! 🚗✨ We're here to keep you informed and comfortable. Come see us anytime! #AutoCare #CustomerFirst
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Thank you for your trust in us! 🚗✨ At Smithwest, we believe in fixing what needs fixing and letting the rest wait—no pressure, just great service. We're thrilled to be your go-to, even from a distance! Safe travels! #AutoCare #TrustSmithwest
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We're thrilled to hear you've trusted us with your car for years! 🚗✨ Our team strives for excellence in both workmanship and customer service—just like a well-oiled machine! Thank you for keeping us in your corner! #CustomerAppreciation #AutoCare
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We’re revved up to hear about your experience! 🚗💨 Huge thanks to our team for keeping it honest and reliable. We're always here to ensure your ride runs smoothly! 🌟 #AutoRepair #ExcellentService
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We're thrilled to hear you had a great experience! 🚗✨ Our team loves keeping you satisfied—it's like a tune-up for our spirits! Thank you for trusting us with your automotive needs! #CustomerSatisfaction #SmithwestServiceCenter
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We're blushing! 😄 Thank you for the fantastic review! We're thrilled to hear our team consistently delivers top-notch service—Michael Walsh especially loves keeping your vehicles in tip-top shape! 🚗💪 #BestInTown #AutoCare
We’re revved up to hear you enjoyed our continued excellent service! 🚗💨 Our team works hard to keep your wheels turning smoothly. Thanks for your support! We're here for all your auto needs. 🛠️ #SmithwestServiceCenter #QualityYouCanTrust
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Thank you for your stellar review! 🚗✨ We're thrilled to hear that Angelo and the team nailed the diagnosis and fix—like pit stops in a race! 🏁 We aim for comfort while you wait, so you can relax! See you next time! #SmithwestServiceCenter #AutoCareExperts
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