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Spartan Auto Care Centers

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(674 Reviews)
87
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

About

WE ARE AN "AAA" APPROVED VEHICLE REPAIR FACILITY WITH THE ABILITY TO SERVICE ALL KINDS OF AUTOMOBILES AND LIGHT TRUCKS. WE HAVE LIFTING CAPACITY TO SERVICE COMMERCIAL TRUCKS UP TO 16,000LBS. IN WEIGHT AND PROVIDE FULL MAINTENANCE SERVICES TO ALL TYPES OF VEHICLES. WE ARE AN "AAA" APPROVED VEHICLE REPAIR FACILITY WITH THE ABILITY TO SERVICE ALL KINDS OF AUTOMOBILES AND LIGHT TRUCKS. WE HAVE LIFTING CAPACITY TO SERVICE COMMERCIAL TRUCKS UP TO 16,000LBS. IN WEIGHT AND PROVIDE FULL MAINTENANCE SERVICES TO ALL TYPES OF VEHICLES.

Categories
Auto Repair, Car Maintenance, Used Car Dealer
Contact
(413) 739-2175

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 3:30 PM
Sun
closed
* Eastern Time (Us & Canada)
865 Memorial Ave W Springfield, MA 01089
Spartan Auto Care Centers' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(674 Reviews)

Verified Customer
West Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
9
Better than expected
They performed the work as what was quoted with good pricing and quality

AM
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ANDRE M.
Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
9
Great service
Always great service

AV
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ALEX V.
Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Friendly, reliable, professional . Thank you
Like always, great service! Recommend!

BA
BRIAN A.
Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Great
Nick and the team are great. It was my first time there and I felt very welcomed. They took great care of my car. Would definitely recommend.

RF
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RICH F.
Agawam, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Great job
Drove in explained the problem and it was fixed two hours later. Job done right!

DK
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David K.
West Springfield, MA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/30/2025
9
Break inspection
Front brakes ( disc )were assessed and rear brakes (drum )were adjusted. I could tell the adjustment happened because the brake pedal did not go as close to the floor as it used to. I was pleasantly surprised. I have always been treated good by Nick and Spartan. Will recommend.

Verified Customer
Agawam, MA
Ford E-250 Super Duty
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/28/2025
verified customerVerified Customer
0
I was charged $70,53 just to look at my mobility vehicle. Further I was not informed of the charge until I refused to get serviced there, I'm disabled so $70 is big for me. I'll never gó back there again;;!
I was charged $70 just to look at my mobility vehicle I am disabled and that's a lot of money for me .I will never go back there again. I was not informed up front about the charge
The Team at S. from Spartan Auto Care Centers responded on 05/29/2025 07:22 AM

Sorry to receive this negative review. Also, sorry you you do not value the service we provided to you and your vehicle.  I have been the service manager at Spartan Auto Care for over 30 years and do not remember you ever being a customer of ours in the past.  You called in and asked us to check your vehicle for a safety issue as you had failed state inspection.  When you came in without an appointment, we quickly  test drove your van, we inspected it on a heavy duty truck lift, and determined you need some steering components . We then provided you with a detailed estimate of the repairs necessary for your vehicle to pass state inspection which you declined to have performed.  Having never been a paying customer of ours in the past, not sure why you would expect us to provide our services to you without charge whatsover? I can't remember the last time I went to a doctor's office for a "checkup" and did not receive a bill.... like a doctor, we do charge for our expert vehicle repair services.


LC
LOIS C.
West Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Always the best
Service is always timely. Great experienced staff. No BS. My car is always in good hands.

DD
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DOREEN D.
Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Short notoce
I called they took me in right away had my car back to me and in better condition. Thank you Spartan auto

Verified Customer
Longmeadow, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
Outstanding service
Never have a concern with the quality of the work, extremely affordable pricing compared to others in the area

SF
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SCOTT F.
Longmeadow, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
The best and most trustworthy
There is nothing more valuable than trusting the company that's fixing your car. Knowing that Spartan only does the work that's necessary and does it correctly is the best feeling.

JJ
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JENNIFER J.
Agawam, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Warranty items
OK kool

MM
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MARCELLA M.
Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Joined the team
Now Spartan is my place to go for my many oil changes and tire rotation. I'll get free flat tire fixes and much more . Run over to Spartan west spfld , tell Nick I sent you .

GM
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GARY M.
Feeding Hills, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
GMC truck owner
Very accommodating to my particular needs.Cut and dry, no bones good service.

SQ
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SNITER Q.
Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
9
The service always excellent I'm very delighted. Quick repair and very courteous.
Very good service.
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