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T&R Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(342 Reviews)
97
Write a Review
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Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

T&R Automotive is a local, family-owned and operated auto shop based in Salem, OR.

We have been serving your community with exceptional auto services for over a decade. Our staff has a combined experience of 30 years. T&R Automotive is a local, family-owned and operated auto shop based in Salem, OR.

We have been serving your community with exceptional auto services for over a decade. Our staff has a combined experience of 30 years.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(503) 362-2494
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
370 Gaines St NE Salem, OR 97301
Get Directions
T&R Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(342 Reviews)
Write a Review
Recent Reviews
MN
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Mark N.
Salem, OR
Scion tC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Routine LOF
Good service, good people
RL
Rosa L.
Monmouth, OR
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Always a great job
No complaints, just always doing an excellent job.
PG
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Paul G.
Salem, OR
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Routine service
I like the fact that during the scheduled maintenance they thoroughly check for leaks, inop lights, battery condition and other things.
CL
Chris L.
Chrysler PT Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
quick, concise and friendly service
I was able to get my car dropped off a few days before my appointment. Was kept informed all along of what was and wasn't found. Quick repair and at the quoted price. Thanks guys. I will definitely keep coming back.
SM
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Sara M.
Dallas, OR
Dodge Caliber
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
My car wouldn’t start
I’ve taken my car into T&R Automotive a few times and I’m always impressed. Russ is incredibly honest and upfront about what needs to be fixed with your vehicle, as well as what doesn’t need to be fixed. I value that he will explain to me what is a priority fix as well as what can wait or even what you don’t need to fix at all. He has always considered my budget and respected my decision to wait to fix something when I’ve needed to. I will never go to another mechanic as long as they are in business.
JW
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Jim W.
Lexus RX 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Excellent service - always
Excellent service
SS
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Susan S.
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Professional, Efficient and Friendly
This was my first visit at T & R Automotive. I needed an oil change and air filter. They pointed out another issue with my air-conditioning which will be taken care of at another visit. Reasonably priced. The oil change was completed in a timely manner. The staff is friendly and professional.
GL
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George L.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Great service and work as always
Great service and work as always
SA
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Suzette A.
Salem, OR
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Russ is the Best Mechanic around!
Honest and trustworthy! Russ is the best!
KC
kaol c.
Salem, OR
Volkswagen CC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Top notch
Took my baby in and got her back on the road same day. Plus, saved me money by taking care of two issues instead of one, ensuring my car keeps running smooth and safe. Thanks Russel, Matt and Kimberly.
KV
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Kelly V.
Salem, OR
Lexus RX 330
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Satisfaction
I feel I’m in good hands!
MB
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Mary B.
Salem, OR
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Always excellent
I’ve been going to T&R for many years now. I always feel confident that the info they give me about my car repairs and maintenance is honest and accurate. They complete the jobs quickly and charges are reasonable. Russ and Matt are excellent mechanics and Kimberly is kind, friendly and professional in the front office.
CB
Craig B.
Oregon
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
Category: Service
Craig said they cleared codes, they did a good job, they do fast work.
Recommended
JH
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John H.
Jeep Renegade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Best Auto shop in Salem.
Always service done with excellence and on time. Friendly and thoughtful from front office to the mechanics.
CS
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Cindy S.
Salem, OR
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Truck repair
Excellent customer service, friendly, professional, and work done same day. Good prices for service.
Displaying Review 1 - 15 of 342 in total
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