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T&R Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(348 Reviews)
97
Write a Review
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Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

T&R Automotive is a local, family-owned and operated auto shop based in Salem, OR.

We have been serving your community with exceptional auto services for over a decade. Our staff has a combined experience of 30 years. T&R Automotive is a local, family-owned and operated auto shop based in Salem, OR.

We have been serving your community with exceptional auto services for over a decade. Our staff has a combined experience of 30 years.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(503) 362-2494
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
370 Gaines St NE Salem, OR 97301
Get Directions
T&R Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(348 Reviews)
Write a Review
Recent Reviews
Verified Customer
Salem, OR
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
very happy with my experience
very good service, very friendly staff, saved me a lot of money compared to my dealership
JW
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Josiah W.
Salem, OR
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Excellent and Fast Oil Change
Brought my Forester in for an oil change and it was taken care of quickly and for a great price! No complaints and I will be returning!
SL
Steve L.
Chrysler 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Excellent Automotive Shop
It is so refreshing to have a shop that you can trust and do not just throw parts at the problem hoping that they fixed it. I have found everyone at T&R to be professional, knowledgeable, and very easy to work with. Also, their communication is great. Thanks Russ and staff for all your help on my Chrysler 300C, Corvette,and Ford Lightning. Your the best!
.
JP
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Jennifer P.
Salem, OR
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Presale Assessment Helpful
I received a laundry list of items the truck will need. It’s a 1992. It made it much easier to determine how much the truck was worth and what we would need to repair, since we purchased the vehicle as a project.
LS
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Lynda S.
Salem, OR
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Car repair
Very friendly, I trusted their judgment. Car seems to be running well. They were recommended to me and I would recommend them as well.
KL
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Kathleen L.
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
The extra mile
T&R are really good. I always drive away from there feeling secure that my car is in good reliable condition. They go the extra mile every time. Over half my work team now use T&R for the automotive maintenance needs. ( through ny recommendation) I'd recommend them to anyone.
MN
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Mark N.
Salem, OR
Scion tC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Routine LOF
Good service, good people
RL
Rosa L.
Monmouth, OR
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Always a great job
No complaints, just always doing an excellent job.
PG
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Paul G.
Salem, OR
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Routine service
I like the fact that during the scheduled maintenance they thoroughly check for leaks, inop lights, battery condition and other things.
CL
Chris L.
Chrysler PT Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
quick, concise and friendly service
I was able to get my car dropped off a few days before my appointment. Was kept informed all along of what was and wasn't found. Quick repair and at the quoted price. Thanks guys. I will definitely keep coming back.
SM
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Sara M.
Dallas, OR
Dodge Caliber
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
My car wouldn’t start
I’ve taken my car into T&R Automotive a few times and I’m always impressed. Russ is incredibly honest and upfront about what needs to be fixed with your vehicle, as well as what doesn’t need to be fixed. I value that he will explain to me what is a priority fix as well as what can wait or even what you don’t need to fix at all. He has always considered my budget and respected my decision to wait to fix something when I’ve needed to. I will never go to another mechanic as long as they are in business.
JW
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Jim W.
Lexus RX 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Excellent service - always
Excellent service
SS
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Susan S.
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Professional, Efficient and Friendly
This was my first visit at T & R Automotive. I needed an oil change and air filter. They pointed out another issue with my air-conditioning which will be taken care of at another visit. Reasonably priced. The oil change was completed in a timely manner. The staff is friendly and professional.
GL
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George L.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Great service and work as always
Great service and work as always
SA
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Suzette A.
Salem, OR
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Russ is the Best Mechanic around!
Honest and trustworthy! Russ is the best!
Displaying Review 1 - 15 of 348 in total
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