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SureCritic / Thompson Hyundai
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Thompson Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(48 Reviews)
79
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Score Details

5 stars
85%
4 stars
10%
3 stars
2%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
14
Total ReScores™
4.9
ReScore™ Average
79
Net Promoter Score ®

Business Details

Categories
Contact
(410) 288-5700
No Business Hours Provided

Business Hours

* No Time Zone Provided
1000 Merritt Blvd Dundalk, MD 21222
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Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(48 Reviews)
Write a Review
Recent Reviews
PF
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Pete F.
Williamsburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2023
10
Category: Sales
Thank you
I am writing to recognize and say thank you to Corey Weimer, service and body shop manager. I was traveling from Virginia to New York after Christmas when my 2022 Palisade developed a radiator leak. I was extremely frustrated having a failure like this in a new vehicle. The situation was further complicated by being over 200 miles from our home and destination, as well as the lack of responsiveness from Hyundai corporate customer services. Corey’s consideration to our circumstances made an aggravating situation better.
RM
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Rhonda M.
Baltimore, MD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/11/2022
0
Category: Sales
They will not fix my engine
I have a 2016 Hyundai Sonata that I just found out that it has several recalls and a class action law suit about the engine but from reading and doing my research I was told that due to the law suit Hyundai is supposed to fix my engine for free but When I spoke to Jeff S he says there is nothing they can do for me Hyundai has a new warranty for this problem well my car has been there for over 30 days and they will not fix my engine we need our car for doctor appointments we can’t get around no other way we are up in age and the car is losing its value
Verified Customer
Dundalk, MD
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2022
verified customerVerified Customer
10
Category: Sales
Purchase experience
This transaction went very easy. I enjoyed the experience.
Verified Customer
Baltimore, MD
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
verified customerVerified Customer
10
Category: Sales
Purchased 2022 Elantra
Chris was very helpful and explained everything well ! He was patient and answered all of my questions and most importantly, I did not feel pressured to purchase a car. He was kind and made the process easier for my first car purchase. Highly recommend going to him! Overall, great experience with Thompson Hyundai.
Verified Customer
Essex, MD
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2022
verified customerVerified Customer
10
Category: Sales
Purchase of 2022 tucson
I have owned a toyota for 20 years n have my first hyundai. The salesman chris was not pushy very informative n helpful. I would buy another vehicle from chris
WG
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Wilton G.
Baltimore, MD
2022 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2022
verified customerVerified Customer
10
Category: Sales
Great company great people
These people are awesome go above & beyond place is super neat clean sanitized loved every part of the process so glad I went with Hyundai Thompson !
SP
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Swamy P.
Clarksville, MD
2021 Hyundai Ioniq Ev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2021
verified customerVerified Customer
10
Category: Sales
Ioniq electric purchase
Good to get the car
RI
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Rafael I.
Baltimore, MD
2022 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/28/2021
verified customerVerified Customer
9
Category: Sales
Things change quickly. My Ioniq is on the way
After the respective clarifications on the condition of some vehicles, my Ioniq 2022 Hybrid car is really a great car!
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/24/2021
5
Category: Sales
Not to much happy
A little frustrated!!!
MICHAEL R. from Thompson Hyundai responded on 10/28/2021 06:56 AM

Spoke with customer. Issue has been resolved.

Verified Customer
Fallston, MD
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2021
verified customerVerified Customer
10
Category: Sales
Amazing !
Loved getting my car from here, everyone was very helpful and kind. Made the process much more enjoyable!
LS
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Lucy S.
Middle River, MD
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2021
verified customerVerified Customer
10
Category: Sales
Had a Great Experience!
My car buying experience was easy from the moment I walked in the door. We;; taken care of by everyone!
NB
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Noah B.
Dundalk, MD
2021 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2021
verified customerVerified Customer
Category: Sales
Great dealership, thank you Brian
I had a good experience, Brian Thrift sold me my first car and was very thorough with his attention to making the experience as easy as possible.
Recommended
CM
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Charles M.
Essex, MD
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021
verified customerVerified Customer
Category: Sales
We were well taken care of
The Dealership was clean and the Sales people were respectful and worked hard to get the car of our choice. We were very pleased with the whole experience.
Recommended
TC
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Tiffany C.
Baltimore, MD
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2021
verified customerVerified Customer
Category: Sales
The best deal I’ve ever made??
I was so unsure about getting a car cause I was tired of buying used cars and I walked in this dealer scared that I was not going to get a car I was so happy the I got a car and not only a car it was a brand new car no miles I was so excited and I love the car 2021 brand new thanks
Recommended
PG
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Pricilla G.
Dundalk, MD
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2021
verified customerVerified Customer
Category: Sales
Friendly Staff
Very happy with my purchase
Recommended
ST
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Sabine T.
Dundalk, MD
2021 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
verified customerVerified Customer
Category: Sales
Great experience for buying my first car!
I would absolutely recommend coming here if you’re looking for a new car. The staff were all very nice and friendly. They made my experience for buying my first car a breeze! I worked with Sam and he was great, he answered any and all questions we had and we were in and out of there super fast!
Recommended
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