Thornton Road Hyundai in Lithia Springs, GA. is staffed with expert technicians who provide quality Hyundai repair and maintenance. Thornton Road Hyundai in Lithia Springs, GA. is staffed with expert technicians who provide quality Hyundai repair and maintenance.
Verified CustomerThank you for your patronage and feedback!
Verified CustomerThank you for allowing us to maintain your vehicle. We appreciate your business and support!
I sincerely apologize for your negative experience. I would like the opportunity to regain your trust in us. Please contact me at (678) 715-5000 ext.1032
Sincerely,
Keiara Young
Customer Relations Manager
Verified CustomerCustomer satisfaction is very important to us. We would like the opportunity to know how we can improve. Please contact me at (678) 715-5000 ext.1032
Thank You,
Keiara Young
Customer Relations Manager
Verified CustomerWe appreciate the opportunity to maintain your vehicle! Thank you for your review!
Verified CustomerThank you so much for taking the time to review your experience. We appreciate your business and support!
Verified CustomerThank you for your patronage and feedback!
Verified CustomerThank you for your valued feedback. We appreciate you taking the time to review your experience!
Verified CustomerThank you for your continued business! We appreciate you taking the time to tell us about your experience.
Verified CustomerWe appreciate the opportunity to maintain your vehicle! Thank you for your review!
Verified CustomerYour negative experience is very concerning to me. We're sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we prove you with excellent service. To discuss the matter in more detail, so it doesnt happen again, please contact Keiara Young, Customer Relations Manager, (678) 715-5000 ext.1032
Thank you very much for taking my call and allowing me the opportunity to further address your concerns. WE value your business ! On behalf of the entire Service Team, we sincerly apologize for our mistakes. I look forward to serving you on your next visit.
Kind Regards,
I was at the dealership today, and it was the most horrible experience of my life!
The car was on another sport and the price was much higher than promised Mia Lynn!
I contacted the dealership on Tuesday and asked for a test drive of the Toyota Camry SE 2021, red colour the sales manager Jhon was true and told me they would not work with my loan (I have my personal loan), I was ok with that.
On the next day, Mia Lynn called me and told that would work with me and with my budget. I told her that I am in the budget. She booked me a date and time and I was really happy that I would have such an opportunity to buy the car that I wanted.
I asked her to reschedule the time and date for me as I need to come with my mechanic, and she did it.
Today I got 3 text messages from the dealership about what time I would be, I gave my answer back!
I asked my friend to pick me up and go the the dealership (I do not have a car yet) she spent her time, and I spent my 2 hours for nothing as Mia did not answer her phone!!!
My mechanic was on his way after his job (had any lunch after his job) with his little 7-year-old daughter, he needed to drive 1,5 hours one way, I told to Mia that I would be with the person who could help me to choose the car!!!
And miracle, when I came to the dealership, I could not talk to Mia, she was only the internet manager (do not know what kind of position she has), the sales guys told me that the car on another dealership and the price is higher.
The sales manager, I do not know his name (he did not tell me), the white guy with a lot of tattoos (I am so sorry that I wrote that as I do not know the name and I need to explain) he just told me he does not want to loose his 6k$ additioanl thousand and I need to come tomorrow. And of course he will talk with Mia about this situation ...
Really, is it your service????????????????????????????????????????????????????????
I spent 2 hours, my friends spent time for nothing, I did not hear "sorry" from anyone...
Guys, make your decisions and conclusions ... DO NOT SPEND YOUR TIME ON SCAMS!!!
All 5 STARS FROM THEIR FRIENDS< THAT IS A FAKE!!!
Good luck with the purchasers!!!!
Best regards,
NT