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FRANK b.

Lake City, FL

12/20/2023

"Minus -5 stars" THE WORST TIRE SHOP EVER !!!!!!!

went to tire depot to buy 2 used tires for the front of my truck and not less than 15 miles later on the highway my tire indicator light came on indicating the pressure in my front right tire was malfunctioning on the digital gauge read out . so obviously when the guy changed my tire the air valve was knocked or something because my truck isnt reading the digital readout on my dash indicator . so i went back 2 days later with my 30 day receipt saying that ANY issues they will cover that . WELL i'm positive i DID not have that problem prior . i live 30 miles from this shop so it doesn't come easy going there just to have them fix something they broke , so when i came there 2 days later it was packed and i sat waiting for an hour and finally gave up . that was on a saturday. and i got it yall was busy , but now its wednesday now im writing this review and just came back home now 7 days total , later and they STILL didn't wanna warranty THERE WORK . i arrived this morning around 8am , and was told someone will bein at 8;30am to look at my valve stem. supposedly i needed there mechanic and was RE TOLD by someone else that there guy doesn't come in till 9;30am which would be a good hour from that time, totaling almost 2 hours .in the mean time nobody even attempted to take the tire off to see the problem in the mean time or even to have the tire off prior to there SUPPOSED mechanic getting there in an hour supposedly. Meanwhile The guy who explained this BS was rude as hell and trying to come up with nothing but excuses of how it malfunctioned after the fact when i just left there .. DUDE !!!!! i ONLY got 15 miles down the road and started having indicator lights coming on, and he saying i'm having tire problems period, but nooo its not there problem.There is more but its worthless to go into detail online, just trust me , you don't wanna go there............sooooo, Basically in a nutshell. DO NOT GO THERE !!! THEY DO NOT HONOR THERE WORK !!!! PLUS THEY ALL LOOK LOST AS FU---. MY FIRST AND LAST TIME EVER GOING THERE !! WORST EXPERIENCE

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