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Tom Joyce Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,557 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

Our mission is to provide customers with affordable quality automotive repairs without feeling taken advantage of. At Tom Joyce Automotive you will always be treated fairly and honestly by our professional staff. We value the long-lasting relationships we have with our customers and community since 1993. We look forward to providing many Our mission is to provide customers with affordable quality automotive repairs without feeling taken advantage of. At Tom Joyce Automotive you will always be treated fairly and honestly by our professional staff. We value the long-lasting relationships we have with our customers and community since 1993. We look forward to providing many more years of quality automotive service to our community. ...more

Categories
Auto Maintenance, Auto Repair, Tire Sales and Repair
Contact
(941) 255-5624

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
18260 Paulson Dr Port Charlotte, FL 33954
Tom Joyce Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,557 Reviews)

LB
larry b.
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Rats ate Engine wiring
Fine experience

CW
CATHY W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Over 20 years
I have been going to Tom Joyce’s for 23 years. He is always fair in pricing, if it doesn’t need fixing ,he will tell you. But always lets you know if something does need to be done for safety. I have recommended him several times and people were happy with the service.
Tom J. from Tom Joyce Automotive responded on 06/09/2025 06:59 AM

Cathy, Thank you so much for your loyalty over the past 23 years! It’s customers like you who make what we do so rewarding. We’re proud to be known for honest, safety-first service, and we're grateful for the trust you've placed in us—and for recommending us to others. Your continued support truly means the world to our team!


AO
ANNE O.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Oil change & tire rotation
Always get 5 star service from the Team at Tom Joyce. This visit was no different as i waited for my car i was able to watch the team in action! They were assiting many folks this day ,Great service fair pricing, I recommend this auto shop 100%.
Tom J. from Tom Joyce Automotive responded on 06/09/2025 06:59 AM

Anne, Thank you so much for the 5-star review and your continued support! We're glad you had the chance to see our team in action—it means a lot to know that the quality of our service and fairness in pricing stood out, even on a busy day. Your recommendation means everything to us, and we're always here whenever you need us!


HP
HERB P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Excellence at its BEST
Been going to Tom Joyce Automotive for over 20 YEARS.They were considered the BEST when I first started to go & I still consider them the BEST now.
Tom J. from Tom Joyce Automotive responded on 06/09/2025 06:58 AM

HErb, Wow—over 20 years! Thank you so much for your incredible loyalty and kind words. It means the world to us to have earned your trust over the years and to still be considered the best in your eyes. We’re truly grateful for your continued support and look forward to serving you for many more years to come!


AB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
It's Rare to Find Service Like This Anymore
This was my second time bringing my Avalanche to Tom Joyce Automotive, and once again, they delivered nothing but excellence. It’s rare to find a shop these days that’s not just fair but thorough....and that’s exactly what they’ve been both times I’ve worked with them.

They really took their time making sure everything was handled right. No runaround, no pressure.just honest service. It’s been a while since I’ve felt this comfortable and confident working with a mechanic, but these folks have earned my trust. Highly recommend if you want your vehicle in good hands.
Tom J. from Tom Joyce Automotive responded on 06/09/2025 06:58 AM

Alex, Thank you so much for your thoughtful review and for trusting us with your Avalanche—twice! We're thrilled to hear that our team’s thorough, honest approach has made you feel confident and comfortable. That kind of trust means everything to us, and it's exactly what we strive for with every customer. We truly appreciate your recommendation and look forward to being here whenever you need us!


DR
DALE R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Pleasant, professional and friendly.
Great people, great place, reliable work done here!
Tom J. from Tom Joyce Automotive responded on 06/09/2025 06:57 AM

Dale, We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience


VM
VIRGINIA M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Always expect & you will receive.
Always expect a smile.
Always expect a friendly hello.
Always expect excellent service
Always expect fair pricing, because this is what you will receive e every time. Great auto service
Tom J. from Tom Joyce Automotive responded on 06/09/2025 06:57 AM

Virginia, Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.


CB
CHRISTOPHER B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Local Trusted Repair Service
I have used Tom Joyce Automotive for several years now for our truck and SUV
it is not just the attentive service from office staff to service staff but when a repair is not needed they tell you so
Twice this has happened with brakes and recently with a coolant cooler issue
They easily could have done the repair !!!
As a former owner of a landscape company with several trucks I trust Tom Joyce Automotive Service & Repair
Tom J. from Tom Joyce Automotive responded on 06/09/2025 06:57 AM

Chris, Thank you for your continued trust over the years! We truly appreciate your kind words and are proud to have earned your confidence—not just through our service, but through our honesty. It's always our goal to recommend only the repairs that are truly needed, and we're glad that’s made a difference for you. Your experience and background in running a fleet mean a lot, and your trust means even more. We’re honored to be your go-to shop!


BT
BOB T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Great Service
Great and accurate service in a timely manor.
Tom J. from Tom Joyce Automotive responded on 06/09/2025 06:56 AM

Bob, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Incredible customer service, the team at Tom Joyce really makes you feel appreciated as a customer!
Went in for an oil change and was taken care of very professionally and politely.

When they could not use the oil filter I brought myself (i got the wrong part # on my own), they used their own that fit and unfortunately ended up losing my filter so I could not return it. I was telling them its no big deal and not to worry, but they insisted on reimbursing me fully on the oil filter.

Have been there twice since moving to Florida, once for a starter (which came in under the estimated cost because they finished quicker than expected - they earned all my respect that day) and now for an oil change.

I will never go anywhere else for mechanic needs, and so happy to have found a trustworthy respectful shop that does not ever try to get an extra dollar from you. Amazing find!
Tom J. from Tom Joyce Automotive responded on 06/09/2025 06:53 AM

Thank you so much for taking the time to share your experience! We're thrilled to hear that you've had such positive visits with us since moving to Florida. We always aim to treat our customers with honesty, respect, and fairness, so it's great to know that came through—from the oil change to the starter repair. Your kind words and continued trust mean the world to us. We're grateful to be your go-to shop and look forward to taking care of your vehicle for years to come!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Oil change
Excellent and fast service.
Tom J. from Tom Joyce Automotive responded on 06/09/2025 06:42 AM

We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do


CS
CRAIG S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
10
Bumpy road
Tom Joyce Auto doesn’t outstanding job they were able to diagnose and replace the damaged parts, worn out parts and gave me a great price on tires. I recommend anybody who hasn’t tried Tom Joyce Auto give it a shot. Stay away from the money hungry dealerships that just take your money and give you a shitty service.
Tom J. from Tom Joyce Automotive responded on 06/09/2025 06:41 AM

Craig, Thank you for the great review! We're glad we could get everything diagnosed and repaired for you, and that you’re happy with the tire pricing too. We truly appreciate your recommendation and your trust in our team. It means a lot that you chose us over the big dealerships—our goal is always to provide honest, quality service without the runaround. Thanks again, and we’re here whenever you need us!


JG
JOANNE G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
The BEST HONEST MECHANIC
I have been trusting Tom Joyce with my car since l first moved here in 2017. I've referred his business to many people because of his honesty. A d I will conto recommend him.
Tom J. from Tom Joyce Automotive responded on 06/09/2025 06:40 AM

Joanne, Thank you so much for your continued trust and support since 2017! We truly appreciate your referrals and are grateful for your kind words about Tom’s honesty. It means a lot to us to have loyal customers like you, and we look forward to continuing to serve you for years to come!


OH
OLAF H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
The Best!
Hands down Tom and his crew are the best in the greater Port Charlotte area. I don’t know about other areas in Florida as this is the only area we’ve lived in since moving from California/Missouri in 2016.
Wouldn’t even try another auto shop even if it was offered free!
Olaf
Tom J. from Tom Joyce Automotive responded on 06/02/2025 07:17 AM

Wow, thank you, Olaf! We’re truly honored by your kind words and long-time trust since your move to Florida. It means a lot to know you consider us the best in the Port Charlotte area, and we’re grateful to be your go-to shop. We’ll keep working hard to earn that trust every time you visit. Thanks again for your continued support!


JB
JULIA B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Called with a problem and was helped
I was told to bring in the car and the problem was diagnosed and fixed quickly. Very helpful people.
Tom J. from Tom Joyce Automotive responded on 06/02/2025 07:16 AM

Julia, We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.

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