business image

Tom Joyce Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,637 Reviews)
97

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

Our mission is to provide customers with affordable quality automotive repairs without feeling taken advantage of. At Tom Joyce Automotive you will always be treated fairly and honestly by our professional staff. We value the long-lasting relationships we have with our customers and community since 1993. We look forward to providing many Our mission is to provide customers with affordable quality automotive repairs without feeling taken advantage of. At Tom Joyce Automotive you will always be treated fairly and honestly by our professional staff. We value the long-lasting relationships we have with our customers and community since 1993. We look forward to providing many more years of quality automotive service to our community. ...more

Categories
Auto Maintenance, Auto Repair, Tire Sales and Repair
Contact
(941) 255-5624

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
18260 Paulson Dr Port Charlotte, FL 33954
Tom Joyce Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,637 Reviews)

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
THEY LIVE UP TO THE HYPE!!!
As my kids play for Port Charlotte Bandits, when my truck was having issues; I asked at the fields, who other parents would recommend for auto repair... Literally, unanimously- everyone at the fields said, "Tom Joyce, you won't be disappointed "... so I went... immediately from meeting Tom, him bringing me under the lift and explaining what was going on- I was utterly impressed... I know Literally nothing about vehicles, but he insured that I came out educated... after becoming comfortable, and trusting him, I Literally said, whatever it takes, fix it please... I didn't ask a price, just left it open... this vehicle is my main vehicle for my company, so I can't afford for it to break down with the pending summer (I own a local HVAC company)... after leaving, I honestly said to myself... I just gave him a blank check, lol.....
They stayed in touch with me the entire time, explaining any new diagnosis , if there were any issues. In the meantime, analytical me (because we hadnt talked price) begins to look up estimated repairs for the work they were doing... I started to sweat bullets... I'm thinking I'm going to be spending 3-4k easily, possibly more (by Google estimates)...
Then they called me in to come pick up the truck- low and behold, NOT EVEN 1/2 of what I was expecting... This is admirable, and shows integrity of Tom Joyce Automotive to the fullest... they literally could of charged me 5 grand, and honestly, I'd of been like this sucks, but they did a ton of work... here's your money... no, instead they give me a more than fair and reasonable repair price. I am grateful for Tom, and will never take any of my vehicles anywhere else. Thank you to the entire staff!!!
Tom J. from Tom Joyce Automotive responded on 04/21/2025 05:26 AM

Alan, Wow—thank you so much for such an incredible and thoughtful review! It truly means the world to us that you took the time to share your experience in such detail. We’re honored that so many fellow Bandits parents recommended us and that we could live up to the trust they placed in us.

Tom and the entire team pride themselves on honesty, transparency, and making sure every customer feels informed and confident in their repairs—so it’s amazing to hear that came through from the moment you walked in. We're especially glad we could get your truck back in top shape without breaking the bank, especially knowing how vital it is to your business.

It’s customers like you who make what we do so rewarding. Thank you again for your trust, your business, and your kind words. We’ve got your back whenever you need us!

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