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Turner Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,500 Reviews)
92
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Turner Automotive is a certified Napa AutoCare Center and is able to provide the benefits of an established national entity while maintaining those personal touches that mean so much.

Turner Automotive was established in 1998 by Steve Turner. Located in Rainier, WA, Turner Automotive originally began
Turner Automotive is a certified Napa AutoCare Center and is able to provide the benefits of an established national entity while maintaining those personal touches that mean so much.

Turner Automotive was established in 1998 by Steve Turner. Located in Rainier, WA, Turner Automotive originally began as a one bay garage and is now a 3 bay, full auto repair and service center. We offer complete automotive care and maintenance. From standard services to custom problem resolution, we are your one stop source for complete automotive repair. Both Steve & Chris are ASE Certified Master Techs.
...more

Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(360) 446-1418

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
111 Binghampton St West Rainier, WA 98576
Turner Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,500 Reviews)

SK
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Steven K.
Centralia, WA
Chevrolet S10 Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
S10 oil change
Just a quick oil change on my old S10 Pick up.
Always great service a day great prices.
I'm a happy customer.
Stephen T. from Turner Automotive responded on 07/24/2025 08:14 AM

Thank you Steven for leaving us a wonderful review! It's always a pleasure to be able to help maintain your vehicles & keep you on the road safely.
- The Crew At Turner Automotive 


RW
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Ronna W.
Shelton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
Car repair
We have been long-time customers and taken many cars to your shop over the years. Always good service and we really appreciate the ease of the drop off and pick up after hours. Thank you!
Stephen T. from Turner Automotive responded on 07/22/2025 01:39 PM

Ronna,
Thank you for always trusting us to keep your family safely on the road.
- The Crew At Turner Automotive 


CV
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Cinthya V.
Mineral, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
Excellent service
Every time I need to bring my car to repair the staff is exceptionally friendly and job is well done and fast, very reliable. Plus you don’t need to wait weeks before they give you an appointment
Stephen T. from Turner Automotive responded on 07/22/2025 11:02 AM

Cinthya, Thank you for the taking the time to leave us such a wonderful review! 
- The Crew At Turner Automotive 


MC
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MICHELLE C.
Olympia, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Always honest work!
They always take care of our vehicles and they are honest and through. I appreciate that I never feel ripped off. Great work!
Stephen T. from Turner Automotive responded on 07/21/2025 10:36 AM

Thank you Coppedge family. When you pour your life into your business and you recieve comments like this, you have no idea what this mean to us. Thank you from all of us. The Crew at TURNER AUTOMOTIVE


SK
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Steven K.
Centralia, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Great service and friendly folks
Had my Jeep TJ in for an oil change today. Service was done by Mike who noticed serpentine belt was worn and needed replacement. Oil, lube and belt replaced in under an hour. Had a nice visit with Steve the owner while waiting. Great staff. Great service. Highly recommend.
Stephen T. from Turner Automotive responded on 07/16/2025 02:40 PM

Always a pleasure seeing you Steven! We appericate the wonderful review- The Crew At Turner Automotive.


BS
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Bill S.
Yelm, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
They fixed my son's air conditioning for a reasonable price!
They identified where there was a few leaks in the air conditioning system, they fixed those and recharged the system please everything seems to be great!
Stephen T. from Turner Automotive responded on 07/15/2025 08:51 AM

Bill,
Thank you for the wonderful review, we are pleased to be able to keep your son on the road safely & comfortably.
- The Crew At Turner Automotive


DA
Dantan A.
Olympia, WA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/10/2025
verified customerVerified Customer
1
Not a complementary inspection
Right on the invoice it states that there is a complementary inspection. Then I am charged $84.25 for the inspection and $84.25 for topping off brake fluid.
Stephen T. from Turner Automotive responded on 07/14/2025 09:30 AM

Hi Ms Aubertin, we apologize for any misunderstanding as being clear and transparent is very important to us. The free inspection came to you in a text, it's a visual obervation of the underneath of your Land Cruiser, it contains pictures/video of your vehicle with any notes. Your vehicle came in for a brake vibration and loss of power steering fluid diag. Our technician took the vehicle on a test drive to felt a pulse, slight vibration and slight lunge, he came back to the shop and took all the wheels off for a visual and physical inspection, he measured your brake pads checked your rotors, he would have cleaned and then re assembled your brakes. Next he inspected your power steering system, he noted that there was a small amount of oil weeping from the drivers side bellows boot after carefully going through the system, he topped up your power steering fluid and listed on the invoice what he had found. We understand that when you're not in the industry it's easy to think, it's just a quick look here and your done but it's really alot more complicated and involved than that. As I said previously, we do apologize for any misunderstanding and if you have any further questions we welcome your call. The Crew at TURNER AUTOMOTIVE   


RN
ROBERT N.
Yelm, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Wow excellent service, very happy.
I was and am always impressed with the service from Turner Auto.
Stephen T. from Turner Automotive responded on 07/14/2025 09:34 AM

Thank you Newman family we really appreciate your kind words and we thank you for the honor of being able to take care of your vehicles all these years. Steve and Sheryl Turner and the TURNER AUTOMOTIVE FAMILY


JS
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JANET S.
Yelm, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Top Notch Automotive Repair
I have used Turner Automotive for 20 years and have always been extremely happy with their work, friendship and professionalism.
I trust their workmanship and know I am receiving repairs I can feel confident with.
Stephen T. from Turner Automotive responded on 07/14/2025 09:35 AM

Thank you Janet your words mean the world to us. The Crew at TURNER AUTOMOTIVE


SS
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Scott S.
Lacey, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Nice folks
Great place good people great service.
Stephen T. from Turner Automotive responded on 07/14/2025 09:37 AM

Thank you Scott for your review, that means alot to us. The Crew at TURNER AUTOMOTIVE


CG
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Chris G.
Olympia, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Highly Recommend
Great service, great people, great business!
Stephen T. from Turner Automotive responded on 07/14/2025 09:40 AM

Thank you Chris for the 5 stars and great words. The Crew at TURNER AUTOMOTIVE


SH
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Sean H.
Yelm, WA
Ford F-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Great work
Turner automotive is a great place to take your vehicle!! Great people!! I highly recommend them
Stephen T. from Turner Automotive responded on 07/14/2025 09:41 AM

Thank you Sean for recommending us, that means the world. The Crew at TURNER AUTOMOTIVE


TB
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Todd B.
Yelm, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
Satisfied
So far I have been very impressed and satisfied with the work that has been done to a couple of vehicles that I have brought in.
Stephen T. from Turner Automotive responded on 07/14/2025 09:43 AM

Thank you Todd for the 5 stars, it makes our day knowing we're doing a good job. The Crew at TURNER AUTOMOTIVE


Verified Customer
Rainier, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
SEVEN Stars out of Five!
In my experience over the years, the BEST of THE BEST!
Stephen T. from Turner Automotive responded on 07/14/2025 09:44 AM

Thank you for making our day. The Crew at TURNER AUTOMOTIVE


TS
Trammel S.
Rainier, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
Category: Service
Spoke with Margaret. She said they do an excellent job.
Recommended
Stephen T. from Turner Automotive responded on 07/14/2025 09:45 AM

Thank you Margaret and Trammel we appreciate your kind words. The Crew at TURNER AUTOMOTIVE

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