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Turner Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,483 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Turner Automotive is a certified Napa AutoCare Center and is able to provide the benefits of an established national entity while maintaining those personal touches that mean so much.

Turner Automotive was established in 1998 by Steve Turner. Located in Rainier, WA, Turner Automotive originally began
Turner Automotive is a certified Napa AutoCare Center and is able to provide the benefits of an established national entity while maintaining those personal touches that mean so much.

Turner Automotive was established in 1998 by Steve Turner. Located in Rainier, WA, Turner Automotive originally began as a one bay garage and is now a 3 bay, full auto repair and service center. We offer complete automotive care and maintenance. From standard services to custom problem resolution, we are your one stop source for complete automotive repair. Both Steve & Chris are ASE Certified Master Techs.
...more

Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(360) 446-1418

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
111 Binghampton St West Rainier, WA 98576
Turner Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,483 Reviews)

PS
PEDRO S.
Yelm, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Excellent service!
Turner automotive provided me with an excellent, fair, and friendly service! That is the reason I been using them for over 25 years.

DS
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Dave S.
Rainier, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
10
Small town
Turner is the best , they use premium parts and there mechanics are certified, everything is done right the first time. Turner is our family’s go to shop for anything automotive related.
Stephen T. from Turner Automotive responded on 06/13/2025 02:58 PM

Thank you Dave, we value your kindwords. The Crew at TURNER AUTOMOTIVE


ML
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Michael L.
Rainier, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Miceal Ledwith
Excellent experience at Turner Automotive at Rainier!!! Miceal
Stephen T. from Turner Automotive responded on 06/13/2025 02:56 PM

Thank you Miceal, we appreciate your kind words. Steve, Sheryl and the TURNER AUTOMOTIVE Crew


PR
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Pat R.
Rainier, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Service
I highly recommend Turners automotive. Great service and friendly.
Stephen T. from Turner Automotive responded on 06/11/2025 11:38 AM

Thank you Pat, we appreciate your review. The Crew at TURNER AUTOMOTIVE


KC
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Katie C.
Yelm, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Prompt and courteous
We have been well taken care of by Turner Automotive the last two years. They have provided excellent care and I always feel like the price is fair. We will miss them as we move away from the area!
Stephen T. from Turner Automotive responded on 06/11/2025 08:06 AM

Thank you for your very kind review, we love our military families and would always like to be there for them. We're sad to see you go but wishing you the very very best in the future. Thank you for your service! The Crew at TURNER AUTOMOTIVE


DS
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Dave S.
Rainier, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
The Best of the Best , premium part and highly skilled mechanics
I drive a 25 year old ford Ranger and Turner Automotive has always fixed any problem my truck has had no matter what. At 215000 miles I feel comfortable knowing Turner has my back.
Stephen T. from Turner Automotive responded on 06/11/2025 08:00 AM

Thank you Dave and we'll always have your back, it's what we do best. Our technicans keep up with the latest technology and are driven in this industry, thanks for choosing us and we'll always have your best interest at heart. The Crew at TURNER AUTOMOTIVE 


WL
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Wade L.
Roy, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
You rock
Thank you for all you do for us I know that when we get our vehicles that there is no worries at all.. great and friendly place to be a part of.. thank you
Stephen T. from Turner Automotive responded on 06/11/2025 11:44 AM

Thank you Wade. We just want to treat people how we hope others will treat our family. Thank you for always choosing us over the years. Steve, Sheryl and The TURNER AUTOMOTIVE Crew


TB
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Terry B.
Mckenna, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Above and beyond
Turner’s was not expecting my car to be in there lot this morning. However, within a half an hour they had diagnosed the problem and had the part needed ordered and on its way. Half hour after that the car was ready for pick up. Fast, efficient, above and beyond and most importantly, affordable. I just can’t say enough good things about Turner’s. They are just the best!
Stephen T. from Turner Automotive responded on 06/11/2025 11:46 AM

Thank you Terry for your very kind words. The Crew at TURNER AUTOMOTIVE


CS
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Constance S.
Rainier, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
10
Why go anywhere else????
We have been doing business here since it opened and have NEVER had better service. Always the best and most trusted, Excellent work. Steve and the team are great mechanics. Thank you so much for all you have done to keep our vehicles in great shape.
Stephen T. from Turner Automotive responded on 06/11/2025 11:50 AM

Thank you Constance for your lovely words, we appreciate your kindness and we're so lucky to have such wonderful customers like yourself. Thank you for choosing and trusting us with your vehicles. The Crew at TURNER AUTOMOTIVE


KM
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Kim M.
Rainier, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Brought an old truck back to life
Turner Auto was quick to get us in and out. Always kind and respectful, I knew I could trust them with the truck I inherited from my dad. They are very trustworthy and don’t try to sell you on things you don’t need.
Stephen T. from Turner Automotive responded on 06/11/2025 11:53 AM

Thank you Kim for your kind words. We're all lucky here because we get to come to work every day and enjoy our job, helping others! we're so happy you love our service. The Crew at TURNER AUTOMOTIVE


CR
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CHRIS R.
Rainier, WA
Ford E-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
verified customerVerified Customer
10
Safety check
Turner is always very through and informative when I bring in a vehicle
Stephen T. from Turner Automotive responded on 06/11/2025 11:54 AM

Thank you Chris we appreciate your kind words. We hope you have a wonderful summer with the kids. The Crew at TURNER AUTOMOTIVE


ES
Elizabeth S.
Tenino, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Excellent experience
They took care of my car right away. It wasn't a good report which isn't their fault. It was cheaper to buy a good used car than have our not-so-old girl repaired. Turner helped us pick a good used car. We felt we could trust their opinion about both our old car and the used car. So far, very good!!
Stephen T. from Turner Automotive responded on 06/11/2025 01:15 PM

Thank you Elizabeth for your kind words and we're so happy that everything worked out and you have transportation. we hope you enjoy the lovely summer days we're having. The Crew at TURNER AUTOMOTIVE


DS
Diana S.
Lacey, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Truck blew a spark plug, had to remove heads and fix the problem. They checked in and gave updates! Pleasant to talk to. Very pleased with the work provided. Told us what else needed to be worked on so we can plan to get these things done!
Very nice to work with. Gave us updates. Fair pricing. Very pleased with outcome. Inspected truck for issues to work on.

SN
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Sonja N.
Yelm, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Car service
Excellent service! Friendly and very helpful !
Stephen T. from Turner Automotive responded on 05/29/2025 10:25 AM

Thank you Sonja for the 5 star review, it makes our day knowing you enjoyed our service. We look forward to seeing you again. The Crew at TURNER AUTOMOTIVE


JG
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JACK G.
Yelm, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Miata repair.
They did a lot of work but my car runs better than when I bought it.
I highly recommend Turner Auto.
Stephen T. from Turner Automotive responded on 05/29/2025 10:27 AM

Thank you Jack, we appreciate you recommending us to others that makes our day. The crew at TURNER AUTOMOTIVE

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