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Turner's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(665 Reviews)
90
Write a Review
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Score Details

5 stars
94%
4 stars
2%
3 stars
<1%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

Turner’s Auto Service, a friendly, family-owned auto repair shop, has proudly served Richmond and the surrounding areas since 2019. As an ASE and ASE-A/C certified general maintenance and repair shop, having all your automotive needs met under one roof does not get easier than this. Whether you need a routine service, such as an oil or Turner’s Auto Service, a friendly, family-owned auto repair shop, has proudly served Richmond and the surrounding areas since 2019. As an ASE and ASE-A/C certified general maintenance and repair shop, having all your automotive needs met under one roof does not get easier than this. Whether you need a routine service, such as an oil or filter change, having your winter and summer tires swapped, an alignment, your tires rotated, or your fluids topped off, or you are coming in for a repair service, such as having your brake pads or battery replaced, Turner’s Auto Service in Richmond has you covered. ...more

Categories
Car Maintenance, Auto Repair, Transmission Repair
Contact
(804) 658-1422
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3308 N Arthur Ashe Blvd Richmond, VA 23230
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Turner's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(665 Reviews)
Write a Review
Recent Reviews
Verified Customer
Volkswagen New Beetle
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/08/2025
verified customerVerified Customer
8
Good work , nice people.
They had the expertise needed to do what I needed. Had to bring it in twice. Once so they could check it out to ensure they ordered the correct part and then another time to do the actual work a week later. So that was a little inconvenient as we are 30min. away. Very happy with the quality of the work. They guarantee the work so that is a big plus.
TT
TYNE T.
Richmond, VA
Volkswagen Beetle Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
Best Service Ever
These folks do great work! Highly recommend!
Verified Customer
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
Knowledgeable, Professional, Communicative And Care!
Title says it All! Dave and Austin are wonderful. Thank you both for excellent care!
JF
JUDY F.
Glen Allen, VA
smart fortwo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
Repair AC ON SMART CAR
Mr Dave is always friendly and attentive when I call him to set up an appointment to have my car serviced. The mechanics are very knowledgeable in making repairs. I feel confident with Turner's handling my car.
Verified Customer
Richmond, VA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2025
verified customerVerified Customer
9
Flat tire patch
Service was almost immediate despite how busy they looked. And the price was more than fair.
MJ
gravatar
MARK J.
Richmond, VA
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2025
verified customerVerified Customer
10
Great service from the moment I arrived to the time I picked up the car
I can always expect great and fast service when I use Turner Auto Service.From the moment I arrive, It is how can we help you get back on the road as quickly as possible.
NK
NICKI K.
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
Quick and affordable service. Easy to work with!
Turner auto caught me in faster than any other local garage code. They did a diagnostic the next day, solve the problem, and called right away. Affordable and friendly. Would go back!
DD
DEBBIE D.
Richmond, VA
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
0
On car
Good service
TD
TONY D.
Ashland, VA
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Trustworthy automotive care
There are no add ons or pressure for additional services. You can trust what they tell you. Fast and efficient services.
MG
MILDRED G.
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
10
Annual state inspection
Turner’s Auto Service has done my annual state inspection for the last two years. The service is always professional, courteous, and efficient..
TS
Tierra S.
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Intake Manifold
Took my car in to get a code check after check engine light. Needed to get my intake manifold replaced. Staff was great in letting me know how part affected my car and what they were going to do and why. Dropped off on Wednesday morning and picked up Friday afternoon. Nice staff, will be back for future services.
JW
JEANNIE W.
Richmond, VA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Great Service
Great service, quick, knowledgeable and fair price. We will be back.
FB
gravatar
FRANK B.
Richmond, VA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Good service as always
Well done service on my old truck
Verified Customer
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Great experience as always
I’ve been to turners 3 times now for my inspections and it’s always been quick and easy. The team there is so kind and always a pleasure to do business with. I definitely recommend them!
MB
MADISON B.
Greenville, NC
Jeep Patriot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Saved my life!
My car broke down between DC and North Carolina, and I got a tow to Richmond. These folks were able to fix me up within the day, even though they needed to order a part! David and the rest of the crew are life savers.
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