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Universal Auto House

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(91 Reviews)
100
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Score Details

5 stars
87%
4 stars
6%
3 stars
2%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Universal Automotive Services Inc. is the new kid on the block. This RepairPal Certified shop opened in February of 2013, and features 2 experienced technicians. The team focuses on training and education. They work hard to stay current with the latest training available, and are committed to passing on this knowledge to their customers. Universal Automotive Services Inc. is the new kid on the block. This RepairPal Certified shop opened in February of 2013, and features 2 experienced technicians. The team focuses on training and education. They work hard to stay current with the latest training available, and are committed to passing on this knowledge to their customers. They encourage their customers to ask questions and make sure they understand what is going on with their vehicle. It is this commitment to education, coupled with some of the best computer diagnostic equipment, that make this a great place to get accurate professional repairs to your modern vehicle. They offer a minimum of 24-months / 24,000-mile warranty on repairs. Local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience. ...more

Categories
Auto Repair, Oil Change, Repair Shop
Contact
(586) 756-4400
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
8281 E 10 Mile Rd Center Line, MI 48015
Get Directions
Universal Auto House's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(91 Reviews)
Write a Review
Recent Reviews
JF
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James F.
Saint Clair Shores, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2022
10
Top of the line service.
I have always had great service done on my vehicles here, and at a fair price. This is now my auto repair and service shop of choice, even though I have to go further to get there. They even pointed out that a part that needed replacement looked like it was recently installed by another place and might still be under warranty (it was). These guys are the best.
BW
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Brad W.
Grosse Pointe, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2022
10
Excellent Service matched w/ Peace of Mind
Universal Auto is the most reliable, experienced, professional, knowledgeable service provider (of any type of business) that I've come across in years. Discovered them a couple of years ago and now we come to these folks for complicated issues as well as simple oil changes. You know what you're getting as it's honest, fair, and always 'fixed'. Mo and his team are a throwback to a time gone by...you can call them 'your auto mechanic' and have the satisfaction of knowing they've handled things properly. I can HIGHLY RECOMMEND them.
BM
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Breanna M.
Center Line, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
10
Very happy customer
I am pleased with the work that was done and the fair pricing. great location, is convenient for me.
LM
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Lawrence M.
Harper Woods, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2020
Auto Shop Review
Wow where do you start This is the auto shop that anyone who is concerned about their Auto Repair service being done right the first time being charged a fair price and great people this is it ! After dealing with auto repairs out here I was feed up with the service I received so I started going to the dealership $$$$$ So then I done extensive research I came across Universal and they had great rating So I gave then a shot and believe I don't even consider where to go for my AUTO REPAIRS anymore ! MOE you and YOUR crew are the best ! GIVE THEM A TRY AND FREE YOUR MIND ABOUT GOOD AUTO SERVICE !
Recommended
JM
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John M.
Warren, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
Quick and Honest Service
Universal Auto House diagnosed the problem, and fixed it quickly
also gave me recommendations on preventative maintenance for my vehicle for the near future.
i felt they were very honest with me from the start to the end
Recommended
TT
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Tyler T.
Center Line, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/06/2019
Poor service
They told me they had the ability to work on my car with the interlock installed on it. However, they didn't know what they were talking about. Very poor service, and probably won't go back.
Not Recommended
AC
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Amire C.
Redford, MI
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2016
verified customerVerified Customer
Honest,and fast service
I would tell a friend
Recommended
JK
Jim K.
Center Line, MI
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2016
verified customerVerified Customer
Category: Service
Jim said he was totally pleased with the service at this business.
Recommended
TC
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Thomas C.
Warren, MI
Chevrolet Blazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2016
verified customerVerified Customer
Good Work
I was given an accurate quote to change the intake manifold gasket, with all the costs including shop supplies were listed upfront and not added on later. I was given my senior discount and also some money was taken off the bill since only one gallon of anti-freeze was needed instead of an estimated 2 gallons. The work looks good and all the hoses, wires, etc. are right back in place as if the had never been moved. I'm happy with the job so far.
Recommended
CS
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Carrie S.
Warren, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2016
Excellent Service and Work
Not only did they get my vehicle in quickly but they got it out just as quickly, the attention to detail and service offered was excellent and went above and beyond!
Recommended
SH
Syed H.
Sterling Heights, MI
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2015
verified customerVerified Customer
Category: Service
Syed said Moe showed him what the problem was and how he can tell in the future what to do. He said Moe made him feel very comfortable.
Recommended
JB
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Johann B.
Florence, KY
Dodge Durango
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2015
verified customerVerified Customer
Quick and professional service.
Universal Auto House serviced my vehicle in a professional and timely manner. I would recommend them to all my friends.
Recommended
BG
Byron G.
Warren, MI
GMC Savana Special
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2015
verified customerVerified Customer
Category: Service
Byron said the owner of this business, Moe, is a good guy who is very pleasant, takes care of business, and has a good disposition. He said he feels good taking his vehicle to this business.
Recommended
LB
Larry B.
Michigan
GMC Jimmy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2015
verified customerVerified Customer
Category: Service
Larry said this business provides fast and dependable service. The record fee is a bit high but otherwise they are really good.
Recommended
GH
Gene H.
Roseville, MI
GMC Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2015
verified customerVerified Customer
Category: Service
Gene said this business has pretty good service and they were patient with him.
Recommended
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