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VA Auto Care

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(328 Reviews)
88
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
88
Net Promoter Score ®

Business Details

About

Experience + High Quality Service + Affordable prices +Availability

VA AUTO CARE is a start-up organization that offers a complete domestic and foreign auto care repair service. It was founded on strong values, high quality and personal customer service, time and cost efficient solutions. It’s the result of many years of hard work and
Experience + High Quality Service + Affordable prices +Availability

VA AUTO CARE is a start-up organization that offers a complete domestic and foreign auto care repair service. It was founded on strong values, high quality and personal customer service, time and cost efficient solutions. It’s the result of many years of hard work and determination.

Alex Vallejo, the mind and hands behind this shop started his career in the Automotive Industry more than 20 years ago. His passion for cars took him to become an Auto Technician, who has worked intensely throughout his career with different big companies and other automotive shops in Northern Virginia and now in Manassas to serve its community.

Come and visit us! Your car will thank you later!"
...more

Categories
Auto Repair, Auto Maintenance, Fix Auto
Contact
(703) 420-2980
Closing in 51 minutes
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Eastern Time (Us & Canada)
10369 Balls Ford Rd Manassas, VA 20109
VA Auto Care's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(328 Reviews)

WC
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WILLIAM C.
Manassas, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Great service
Alex, his wife and his team offer a great service, the car was repaired fast and the price for the repair was very good. Been a customer for years and will keep being a customer because they treat me like family. I really recommend VA Auto Care. Thanks to all of them.
Alex V., Owner from VA Auto Care responded on 05/07/2025 07:51 AM

Thank you so much for your kind words and continued support! We're truly grateful to have loyal customers like you. The whole VA Auto Care team is committed to treating every customer like family, and it means the world to know you feel that. We look forward to serving you for many more years—thank you again for the recommendation! 🚗💙

Alex Vallejo

Verified Customer
Manassas, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Friendly and professional, quality work for a fair price
I’ve had both front rims and tires replaced here separately, and it has taken less than an hour from arrival to leaving both times. There was a delay in a rim arriving, and they were very good about keeping me up to date on what the situation was.
Alex V., Owner from VA Auto Care responded on 05/05/2025 01:32 PM

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you found our service friendly, professional, and efficient. It's always our goal to provide quality work at a fair price — and keeping you informed, especially when there’s a delay, is part of the respect and care we believe every customer deserves. We appreciate your trust in us and look forward to helping you again whenever you need us!

Alex Vallejo

PM
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PAUL M.
Centreville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Another visit and another repair done right.
I am a repeat customer at VA Auto Care. I am very knowledgeable about vehicle repairs and maintenance. I have never been "up sold" or advised on any repairs or maintenance not fully needed for my car at VA Auto Care. Once I had a problem with the anti-lock brake system. The shop owner Alex diagnosed and repaired the problem in one visit, and at a fair price. to leave a review I and my family will continue to be a customer there. Thank you. I have never been asked by any person to leave a positive review here.
Alex V., Owner from VA Auto Care responded on 05/01/2025 07:08 AM

Thank you so much for your continued trust and loyalty to VA Auto Care! We're honored to have earned your confidence as a knowledgeable customer, and it means a lot to know you've consistently experienced honest, accurate, and fairly priced service. We are committed to doing the job right without unnecessary upsells, and your feedback truly affirms that commitment. We’re grateful to serve you and your family, and we look forward to taking care of your vehicles for years to come! 🚗🔧

Alex Vallejo

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
They Came through in an Emergency
My battery died and got a jump start looking for a garage open after 5pm. My car battery is unique and can't be changed by anyone. They took me in 15 mins before close and got the job done. They came through in a time of need. I vouldn't be happier with my service. Thanks
Alex V., Owner from VA Auto Care responded on 04/23/2025 10:03 AM

Thank you so much for your kind words! We're truly glad we could help you out in a stressful moment and get you back on the road safely. At VA AUTO CARE, we understand how important it is to have support when you need it most — even at the end of the day. Your trust means everything to us, and we’re always here whenever you need reliable service. Thanks again for choosing us!

Alex Vallejo

DR
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DARWIN R.
Manassas, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Excelent
Excelente
Alex V., Owner from VA Auto Care responded on 04/23/2025 10:04 AM

¡Gracias! We truly appreciate your support and are glad you had an excellent experience with us. We're always here when you need us!

Alex Vallejo

LM
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LEANDRO M.
Ashburn, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Recommend VA Auto Care
I’ve had nothing but great experiences with their team—professional, honest, and fast. They go above and beyond to explain repairs and offer fair pricing without upselling. My car always runs like new after a visit. Highly recommend to anyone looking for reliable, top-notch auto service.
Alex V., Owner from VA Auto Care responded on 04/23/2025 10:04 AM

Thank you so much for your thoughtful recommendation! We're honored to be your trusted auto care team and truly appreciate your kind words about our professionalism and transparency. Going above and beyond for our customers is what we’re all about, and it means a lot to know you’ve had consistently great experiences with us. We're always here to keep your car running like new!

Alex Vallejo

PM
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Patricia M.
Haymarket, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
10
Always excellent service
We always experience excellent service at VA Auto Care and this time was no different. My daughter was in from Georgia and needed brakes and service on her car. I trusted Alex's experiance (and pricing) and she was able to get everything completed within a few hours. I will definately return!
Alex V., Owner from VA Auto Care responded on 03/17/2025 08:09 AM

Thank you so much for your kind words and for trusting VA Auto Care with your daughter's vehicle! We're delighted to hear that you consistently receive excellent service with us. Alex and our team always strive to provide quality work at fair prices, and we're glad we could get everything taken care of quickly. We truly appreciate your support and look forward to serving you again!

Alex Vallejo

PM
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paul m.
Centreville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
10
Another visit and another repair done right.
Once again, I returned to VA auto care. My can was repaired and serviced correctly the first time. I have never had to return after a repair was done. The price is very fair, and the work is excellent.
Alex V., Owner from VA Auto Care responded on 03/17/2025 08:10 AM

Thank you for your continued trust in VA Auto Care! We're thrilled to hear that you’ve had another great experience with us. Our team takes pride in getting the job done right the first time while providing fair pricing and excellent service. We truly appreciate your support and look forward to serving you again!

Alex Vallejo

RB
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ROBERT B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Committed customer
Alex is a very competent and experienced mechanic. He takes time to come out of the shop and explain the problem and with your input provide different course of action to take. Mary and Isabelle do a great job in communicating the overall progress of your vehicle. I will continue to bring my vehicles here for service.
Alex V., Owner from VA Auto Care responded on 03/17/2025 08:12 AM

Thank you for your loyalty and for sharing your experience! We truly appreciate your kind words. We believe in clear communication and providing our customers with the best options for their vehicles. Your trust means a lot to us, and we look forward to serving you again!

Alex Vallejo

Verified Customer
Bristow, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Great experience
Fixed the issue quickly and did a great job
Alex V., Owner from VA Auto Care responded on 03/17/2025 08:13 AM

Thank you for your review! We're glad we could resolve the issue quickly and provide great service. We appreciate your support and look forward to helping you again in the future!

Alex Vallejo

SM
Shawn M.
Manassas, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Shawn said the owner was wonderful, their entire family was nice. They are fast and efficient, reasonable, they have great prices and are kind.
Recommended
Alex V., Owner from VA Auto Care responded on 03/17/2025 08:13 AM

Thank you, Shawn! We truly appreciate your kind words. It means a lot to us that you had a great experience with our team. We always strive to provide fast, efficient, and reasonably priced service with a friendly touch. Looking forward to seeing you again!

Alex Vallejo

HK
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HASSAAN K.
Fairfax, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/04/2025
verified customerVerified Customer
8
Great
Good place
Alex V., Owner from VA Auto Care responded on 03/17/2025 08:14 AM

Thank you for your review! We're glad you had a great experience. We appreciate your support and look forward to serving you again!

Alex Vallejo

BR
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BARTOLO R.
Manassas, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/27/2025
verified customerVerified Customer
8
Friendly owner
They Being king owners and they are very specific what that customer wants labor do is good auto care personal I recommend
Alex V., Owner from VA Auto Care responded on 02/27/2025 09:33 AM

Thank you for your kind words and for taking the time to leave a review! We're glad you had a positive experience with our team and appreciate your recommendation. If there's anything we can do to make your next visit a 5-star experience, please let us know. We look forward to serving you again! 🚗✨

Alex Vallejo

RW
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RACHEAL W.
Manassas, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Honestly, absolutely worth it.
I moved from a small town to manassas, and my worst fear became true; my car wouldn’t start. I googled who I could call to fix my car, and I found VA auto care. A family business that’s worth every second, Alex and his family were able to squeeze me in, tow my car and fix it all in 24 hours. No run around, no last minute issues. They called told me price (extremely reasonable), and just like that I paid and it was fixed. They were so kind, and friendly it was refreshing. I will continue to use their help in the future!
Alex V., Owner from VA Auto Care responded on 02/27/2025 06:30 AM

Thank you so much for your kind words!

We're thrilled to hear that we could help you out during such a stressful situation. Moving to a new place can be challenging, and the last thing you need is car trouble! We're glad we could get you back on the road quickly and smoothly. It means a lot to us that you appreciated our service, pricing, and family-friendly approach.

We truly appreciate your support and look forward to assisting you in the future. Welcome to Manassas, and thanks again for trusting VA Auto Care!

Best,
Alex & The VA Auto Care Family


WN
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WILLIAM N.
Manassas, VA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Just had work done
I bright my truck In With a long list of issues Va auto care identified them all good and bad and had a very detail link with all the information and pictures of each individual part and area that need work so the customer knows exactly what needs to be fixed and nothing will be added the final price was very affordable considering the work they did on my truck customer service was amazing I apologize because I don’t remember her name but she was very beautiful and a very nice lady she explained everything to me in detail even warranty’s I recommend this place they will work with you and save you a lot of money while still getting the best work my truck has been driving great all week
Alex V., Owner from VA Auto Care responded on 02/27/2025 06:32 AM

Thank you so much for your amazing review!

We’re thrilled to hear that you had a great experience with us and that our detailed inspection process helped you understand exactly what your truck needed. Transparency and quality work are top priorities for us, so it’s wonderful to know you felt confident in our service and pricing.

We’ll be sure to pass along your kind words to our team (including our amazing front desk staff 😊). We truly appreciate your recommendation and are so glad your truck is running great! If you ever need anything in the future, we’re always here to help.

Thanks again for choosing VA Auto Care!

Best,
Alex & The VA Auto Care Team

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