business image

Vancouver Toyota

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(23,072 Reviews)
50

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
267
Total ReScores
4.5
ReScore Average
50
Net Promoter Score ®

Business Details

About

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Categories
New Car Dealer, Used Car Dealer, Auto Repair
Contact
(360) 253-0760
Closing in 9 minutes
Business Hours

Business Hours

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
10455 NE 53rd St Vancouver, WA 98662

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
6
Total ReScores
4.8
ReScore Average
50
Net Promoter Score ®

Business Details

About

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Categories
New Car Dealer, Used Car Dealer, Auto Repair
Contact
(360) 253-0760
Closing in 9 minutes
Business Hours

Business Hours

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
10455 NE 53rd St Vancouver, WA 98662

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
105
Total ReScores
4.4
ReScore Average
50
Net Promoter Score ®

Business Details

About

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Categories
New Car Dealer, Used Car Dealer, Auto Repair
Contact
(360) 253-0760
Closing in 9 minutes
Business Hours

Business Hours

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
10455 NE 53rd St Vancouver, WA 98662
All Departments' Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(23,072 Reviews)

DF
gravatar
DOUGLAS F.
Portland, OR
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/22/2025
verified customerVerified Customer
5
Good work on car, very 'meh' customer service
I have been bringing my Toyota into Vancouver Toyota for several years now. It feels like every time I go into the service off to drop or pick up the car, there are 8+ people behind the counter, maybe one or two actively helping a customer in person or on the phone. The rest are chatting with other Toyota employees, checking their phones, literally filling up their water bottles with protein powder mix, and acting very indifferent about the customers waiting for service. It's the most convenient location so we come back but I often think about taking my car elsewhere.
Lori B. from Vancouver Toyota responded on 12/22/2025 05:54 PM

We appreciate you taking the time to share your feedback. It’s important for us to provide top-notch service, and it sounds like we’ve missed the mark during your recent visits. The situation you've described is concerning and not the experience we aim for. We completely understand how frustrating it can be to feel overlooked while waiting for assistance. I was unable to reach you via phone today to go over this exp.   If you are able please give me a call or respond to this review as I would like to find out if this was when you were checking in our out for your service.  You can reach me at my direct line at 360-360-4758.  Your loyalty to Vancouver Toyota means a lot, and we want to ensure your future visits are more satisfactory. We'll use your comments to work on improving our service efficiency and customer engagement in the service department. Thank you for bringing this to our attention.

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