business image

Wagenhaus

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(293 Reviews)
81
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
81
Net Promoter Score ®

Business Details

About

Jim McGarvey opened Wagenhaus in 2007 after working several years at different dealerships and he believed he could treat the customers and their vehicles better than the dealer. When he opened he started with only 1 customer and had faith that we could grow and grow. That is exactly what we have done.

Let us provide that same pride
Jim McGarvey opened Wagenhaus in 2007 after working several years at different dealerships and he believed he could treat the customers and their vehicles better than the dealer. When he opened he started with only 1 customer and had faith that we could grow and grow. That is exactly what we have done.

Let us provide that same pride into your vehicle, while we treat you like family and take care of all the needs of your vehicle(s)
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(910) 426-2800

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2571 Hope Mills Rd Fayetteville, AL 28306
Wagenhaus' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(293 Reviews)

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
Excellent customer service
Had a great experience with Wagenhaus. Missy was amazing to work with and kept me informed every step of the way. She handled everything with insurance, taking the burden off of me. Our VW is now running like a champ again. Would highly recommend them!

KB
kissiah B.
Hope Mills, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Range Rover HSE
A family owned business with impeccable customer service! Missy is amazing…

HJ
gravatar
Henry J.
Hope Mills, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
10
Service and customer service
They always do excellent work and Missy is absolutely great working with the customers.

HJ
Henry J.
2006 Mercedes-Benz E55
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Great service
They’re always excellent.

Verified Customer
Clarksville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Vehicle Diagnostics
The staff is very friendly and provided a good service. They looked at my car and diagnose it quickly.

KT
Kimberly T.
Petersburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Great service
They have always excelled in expectations. Diagnoses is given and they get you in and out.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Great job!
Very likely

Verified Customer
Fayetteville, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/01/2025
verified customerVerified Customer
9
Repairs
Picked up a Mini and had Wagonhaus do a once over and let me know what needed repaired. Let them know the AC was not working. Most repairs worked out on the first try, but the AC proved to be cantankerous. It took three tries and they picked up the tab on that one. I appreciate that very much.

CM
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Always great, always professional
Missy and the team do a great job.

AK
gravatar
Arthur K.
Fayetteville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Great service
They fixed a problem the other shop couldn't figure out.

JS
Joseph S.
Sanford, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Exceptional Service
Exceeded Expectations provided professional experience at every step

JH
gravatar
James H.
Fayetteville, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/14/2025
verified customerVerified Customer
10
Always great service!!
Smooth sailing from start to finish, no complaints here. Everything was handled quickly and efficiently, much appreciated. It's refreshing to encounter such a positive experience. Definitely makes things easier and less stressful. Would recommend it to anyone.

PF
gravatar
Patricia F.
Raeford, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
verified customerVerified Customer
10
Fuel pump replacement
The fuel pump was replaced and the repair work was done to excellent. standards.

The receptionist Missy is the best.

CW
gravatar
Cicely W.
Harrells, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
verified customerVerified Customer
10
Dashboard lights on
Quick and very nice. Couldn’t fix our problem but would use them again.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
9
Car maintenance
Very good work

Displaying Review 1 - 15 of 293 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.