business image

Wayne's Automotive Group Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,548 Reviews)
92

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Wayne’s Automotive Group, Inc. is complete for the motoring public. For 42 years, we've helped families across Morehead City, Beaufort, Newport, and surrounding areas. Wayne’s Automotive Group, Inc. is complete for the motoring public. For 42 years, we've helped families across Morehead City, Beaufort, Newport, and surrounding areas.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(252) 726-6322

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
closed
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
116 Riggs Road Morehead City, NC 28557

Affiliations

ASE
Technet
Wayne's Automotive Group Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,548 Reviews)

GC
gravatar
Greg C.
New Bern, NC
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/16/2025
2
additional charges over the estimate
Wayne's quoted me approximately $500 for a repair. When the repair was complete, they charged me $600. Why increase? A "diagnostic fee". I have TWO problems with this. First, this additional charge should have been revealed up front in the estimate . Second, I told Wayne's what part I wanted to have replaced so the "diagnosis" was bogus.
Therefore, I cannot recommend Wayne's and will not use them in the future.

GC
gravatar
Greg C.
New Bern, NC
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/16/2025
1
additional charges over the estimate
Wayne's quoted me approximately $500 for a repair. When the repair was complete, they charged me $600. Why increase? A "diagnostic fee". I have TWO problems with this. First, this additional charge should have been revealed up front in the estimate . Second, I told Wayne's what part I wanted to have replaced so no "diagnosis" was required.
I emailed Wayne's yesterday about my displeasure and they did not reply.
Therefore, I cannot recommend Wayne's and will not use them in the future.

GC
gravatar
Greg C.
New Bern, NC
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/16/2025
2
additional charges over the estimate
Wayne's quoted me approximately $500 for a repair. When the repair was complete, they charged me $600. Why increase? A "diagnostic fee". I have TWO problems with this. First, this additional charge should have been revealed up front in the estimate . Second, I told Wayne's what part I wanted to have replaced so no "diagnosis" was required.
I emailed Wayne's yesterday about my displeasure and they did not reply.
Therefore, I cannot recommend Wayne's and will not use them in the future.

GC
gravatar
Greg C.
New Bern, NC
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/16/2025
2
additional charges over the estimate
Wayne's quoted me approximately $500 for a repair. When the repair was complete, they charged me $600. Why increase? Failure to include a "diagnostic fee" in the estimate. I have TWO problems with this. First, this additional charge should have been revealed up front. Second, I told Wayne's what part I wanted to have replaced so no "diagnosis" was required.
I emailed Wayne's yesterday about my displeasure and they did not reply.
Therefore, I cannot recommend Wayne's and will not use them in the future.

WP
Willie P.
Havelock, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2023
verified customerVerified Customer
Category: Service
Willie said he has been going there for many years and they have been over the top all that time. He has been very satisfied, they are very personable, very friendly, very helpful , he appreciates them and he wishes everybody was like them.
Recommended

JC
Julian C.
North Carolina
Ford F-250 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2023
verified customerVerified Customer
Category: Service
Julian said they were very informative and very quick. They talked to him in detail about his issues and were very intuitive.
Recommended

CL
Camille L.
North Carolina
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2023
verified customerVerified Customer
Category: Service
Camille said they were very professional, kind and easy to work with.
Recommended

GG
Greg G.
North Carolina
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2023
verified customerVerified Customer
Category: Service
Greg said he has never had any problems with this business. He said he has been going there for years and they did a good job.
Recommended

AV
gravatar
Alex V.
Morehead City, NC
Mercedes-Benz 300D
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2022
verified customerVerified Customer
10
transmission mount
Once again Waynes provided timely and fast service to fix my motor mount problem....Waynes responds to all my vehicle needs and they listen and diagnose with total satisfaction. Waynes is a must use in fair, accurate and affordable vehicle repair.

Verified Customer
Morehead City, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2022
verified customerVerified Customer
10
Outstanding customer service
Outstanding customer service

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2022
verified customerVerified Customer
10
Excellent!
Staff courteous and efficient. Appointment on time and quick.

CB
gravatar
Chris B.
Newport, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2022
verified customerVerified Customer
10
Loyal Customer for years.
Excellent, Professional, and Honest as always!

Happy Holidays!!!
Stay safe, Drive safe

Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/12/2022
verified customerVerified Customer
7
Lil bummed out!
I needed a new engine put in my truck. The company pricing was not negotiable. Trust is a big issue when it comes to our vehicles. We just starting to build a business relationship with this shop. We like their workmanship their pricing up to this point was very fair. Never knew that the dealership would not charge as much and be willing to help the customer save a dime. Especially during these difficult economic times. We will check back again with Wayne for the next repair hopefully we can continue doing business at a reasonable rate.

WJ
Wyatt J.
North Carolina
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2022
verified customerVerified Customer
Category: Service
Wyatt said he had a good experience at this business, they were the best.
Recommended

EB
Eric B.
North Carolina
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2022
verified customerVerified Customer
Category: Service
Eric said it was good customer service.
Recommended

Displaying Review 1 - 15 of 1548 in total
Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(339 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,050 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(246 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(199 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(180 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.