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West Broad Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,388 Reviews)
68
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Score Details

5 stars
74%
4 stars
13%
3 stars
5%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
187
Total ReScores™
4.5
ReScore™ Average
68
Net Promoter Score ®

Business Details

About

West Broad Hyundai is your Richmond, VA Hyundai dealer. Our Service Department is staffed with expert technicians who provide quality repair and maintenance services. Call us today! West Broad Hyundai is your Richmond, VA Hyundai dealer. Our Service Department is staffed with expert technicians who provide quality repair and maintenance services. Call us today!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(804) 755-7777
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:30 PM
Tue
7:30 AM - 6:30 PM
Wed
7:30 AM - 6:30 PM
Thu
7:30 AM - 6:30 PM
Fri
7:30 AM - 6:30 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
8903 W Broad Street Richmond, VA 23294
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,388 Reviews)
Write a Review
Recent Reviews
BS
gravatar
Barbara S.
Ashland, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2026
10
Category: Service
Absolutely love this place
Back in October of 2025 my 2012 hyundai sonata came to them on a rollback from Firestone. I was upset as anyone would be but this place here took such good care of not only me but my car. I'm a car girl through and through and always had a big love for hyundai. Jay the mechanic tech and the team did such a good job and fixing a recall part that by God's grace was extended and approved for an engine swap. I would of been devastated if I had to get another car. Even tho they were willing to work with me for a buy back if it wasn't approved luckily it was. I love this place and the team is on point with knowledge of cars but also compassion for its customers. They allowed me to come see my car and didn't judge the love I have for her. Wanted to give this review now as a little update hoping the team see this my car is doing great the engine is strong and we replaced all 3 engine mounts for the new engine thank you all so much. And hyundai is the best ❤️
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