business image

Western Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,211 Reviews)
91

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

Auto repair shop in Grafton, Virginia Auto repair shop in Grafton, Virginia

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(757) 898-5047

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5813 George Washington Memorial Hwy Yorktown, VA 23692
Western Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,211 Reviews)

Verified Customer
Newport News, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/15/2026
verified customerVerified Customer
9
Repair of fuel leak hoses.
Repair was delayed because a Western Auto hit my vehicle before my repairs could begin. This was delayed because of miscommunication between me and WA. However, the repair was satisfactory, and then the car was taken to a collision shop.
I always go to WA for safety inspections and oil changes. Generally other repairs are not needed because my Toyota is a wonderful car.
If I needed a repair in the future, I would go back to WA.
Debbie, who handled all my 🍲 ne calls was wonderful. (Phone). We communicated well and often.
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