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Yakima Automotive Inc

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(81 Reviews)
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Score Details

5 stars
87%
4 stars
3%
3 stars
1%
2 stars
3%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average

Business Details

About

we have been family owned and operated since 1979. We provide excellent customer service and quality auto repair.
Services we provide
- maintenance
- transmission service
- electrical work
- tire sales and service
- OEM services
- Oil changes we have been family owned and operated since 1979. We provide excellent customer service and quality auto repair.
Services we provide
- maintenance
- transmission service
- electrical work
- tire sales and service
- OEM services
- Oil changes

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(509) 248-7218
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1 S 12th Ave Yakima, WA 98902-3106
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Yakima Automotive Inc's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(81 Reviews)
Write a Review
Recent Reviews
DS
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Dan S.
Selah, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/17/2021
Dishonest - Not Recommended
Three days ago I installed a brand new $430 Steer Smarts Yeti Extreme Duty tie rod on my jeep wrangler using anti seize compound and wanted an alignment. While the mechanic was working on my jeep the business owner/manager told me the tie rod was frozen and couldn't be adjusted without removing it, tearing it all down and redoing it. This is the easiest tie rod to adjust ever made and is brand new. A couple hours of work at $100/HR. I was blessed that the mechanic is an honest man and didn't play along with the scam and quickly finished and drove my jeep out of the bay. The owner/manager then tried to get the mechanic to say he found other things wrong while he was under there but the mechanic said everything was well maintained and looked good. I hope the mechanic finds a better place to work, he deserves better. I wouldn't want to work for a lying scam artist and thief.
Not Recommended
DH
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Dolores H.
Outlook, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/02/2021
Didn’t fix my truck
I paid almost $4500.00 to have my 2015 truck fixed and had to take it back twice. What they fixed in two weeks leaked. I traded it off and had to take $4000.00 less than it was worth.So if you add that up I lost $8500.00 $4500.00 to them and $4000.00 less for truck. The dealership had to replace some of what they said they replaced.
Not Recommended
JF
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Jim F.
Yakima, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2020
Yakima Automotive makes the extra effort to get it right
Nathan and his team know my car and they understand what it needs.. Their c computer records on past services are invaluable. They use this information to head off trouble trouble before it gets started. I can count on them to back me up when a problem arises. They go out of their way.
Recommended
SC
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STEVE C.
Yakima, WA
Subaru B9 Tribeca
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2017
verified customerVerified Customer
Easy oil change plus body work
My 2006 Subi with nearly 150k miles has been serviced exclusively by Yak Auto. I NEED this vehicle during the winter in order to ski the tasty slopes at White Pass. Another very easy and quick oil change with synthetic will ensure that it continues to fulfill this vital role. The guys have been keeping track of a very small leak and keep me updated on its progress (so far, so good). They are taking care of a piece of molding that got pulled off - hey, even Subi's are not invulnerable. Great job and personal service.
Recommended
KH
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KELLY H.
Yakima, WA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2017
verified customerVerified Customer
Straight talk and excellent service!
I have been here with both my vehicles. I get straight forward advise on what my car needs and what it might need in the future. I really appreciate that they are not trying to do extra services to jack up the bill. These guys are honest and their work is outstanding. I would recommend them to friends and family anytime!
Recommended
CF
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CHESTER F.
Selah, WA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2016
verified customerVerified Customer
they charged what they said it .
very pleased with the work. have a merry christmas
Recommended
KS
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KEITH S.
Yakima, WA
Dodge Intrepid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2016
verified customerVerified Customer
Customer service!
Great job, fast service!
Recommended
SC
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STEVE C.
Yakima, WA
Subaru B9 Tribeca
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2016
verified customerVerified Customer
Busted door busted no mo'
Yak Auto is very accommodating. Had an appointment on a Thursday and my work day exploded. Not only couldn't make it but didn't even call them to cancel. They still fit me in on the following Wednesday (earliest I was available) and got it done quickly. On top of that, found out that I didn't need the most expensive part so we came in under cost!
Recommended
DS
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DEREK S.
Yakima, WA
Pontiac Montana SV6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2016
verified customerVerified Customer
Keeping our van alive
When dealing with our aging Pontiac Montana van, the guys at Yakima Automotive always look for the best ways to get the job done. They are up front with estimates of work that needs to be done, but are sensitive to doing only what is immediately necessary and research ways to keep costs down.
Recommended
SC
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STEVE C.
Yakima, WA
Subaru B9 Tribeca
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2016
verified customerVerified Customer
Pushed it into an already busy schedule
With the big storm coming (the one that sort of fizzed out), I figured now is the time to get the snow tires on prior to going across any Cascade Pass. Even though they were one man short (it's hunting season!), they squeezed the Tribeca in and got it done. On top of that, they found a set of summer tires that, somehow, I had forgotten about so I don't have to buy new tires next year. Bonus!!
Recommended
GN
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GARY N.
Yakima, WA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2016
verified customerVerified Customer
Personal service?
I like every thing about this business from their thorough review of the vehicle to their explanation of what was done and what needed to be done in the future.
Recommended
MS
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MIKE S.
Yakima, WA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2016
verified customerVerified Customer
Fast and Efficient
Job was done well, just as described when I took my vehicle in.
Recommended
GV
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Gerald V.
Yakima, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/17/2016
engine light
you guys no good.
Not Recommended
RP
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RON P.
Yakima, WA
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2016
verified customerVerified Customer
Keeping My F-150 in greaat condition
Nat and the crew do a great job of keeping my pick-up in tip top condition their a fantastic group.
Recommended
KZ
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KELLY Z.
Port Angeles, WA
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2016
verified customerVerified Customer
Aervice
Can't say enough after my weekend from hell. I DO NOT respond to reviews, however, they did me right......twice, and I want to pay some of it back. A person doesn't necessarily appreciate good service until you are truly stranded in the middle of nowhere, 100 degree weather, and 6 hours from home. The guys went above and beyond to make sure I was back on the road.
Recommended
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