Family and I have been going here for decades, seen all the changes, the new people, the changing of
locations, and still impeccable service always. Went in today for an oil change, figured id leave the shop and go for a little walk, bareley got 3 blocks and they messaged me it was already done! I mean cmon, thats pretty incredible.
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I’ve been using Grady’s for the four years I’ve been living in Auburn. The service has always been ex
cellent through 3 sets of tires, break jobs, batteries and other needs.
I highly recommend them for any of your auto needs.
As usual, Rick at Direct Tire went abovecand beyond. After bringing in my car for a routine LOF, it w
as discovered that 2 small nails were in one of the tires which had caused a barely noticeable drop in PSI. The video I was sent showed that 1 nail was in a position making it impossible to repair the tire. Rick was able to expedite order of the correct tire and everything was done and ready for pick up the same day!
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These folks are great! Starting with Cameron and all the mechanics: They are very honest and competen
t! They put the customers FIRST! I HIGHLY RECOMMEND them to anyone!
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AT the recommendation of my brother who takes his corvette here, I took my vehicle in for servicing.
Besides doing the normal oil change, etc. they were able to correct the damage done by the car dealership. Thank you. Will return for the nest servicing.
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I asked for a couple of options for my next tire purchase for my 2017 Ford Explorer. Andy explained t
he differences so I was able to make an informed decision. I dropped my vehicle off and a few hours my vehicle was ready for pickup. I've purchased multiple sets of tires from these guys and I'm always happy to bring my vehicle in for any followup service. They're my first choice for any service on all of my vehicles.
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Michelle at the front desk and Raul the owner gave exceptional customer service. My vehicle had major
repairs done. Raul had my truck in and out within a couple hours. Parts needed were delivered the same day! Price was extremely economical! I will definitely be coming back for all my car care needs
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