The folks at Frank's were kind enough to take me on short notice for a car inspection. When I showed
up, I was treated to quick service, some complementary snacks and a movie. Then when my car was ready, then gentlemen told me everything that was good and everything that was a concern and even showed me pictures and video. I was highly impressed. This was an excellent experience.
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Palmer and crew provide good customer services. We took our vehicle for services due engine issue, th
ey ran a diagnostic of the issue found there was service call for my spouse 2017 Hyundai. They inform us of the issue recommended to take a Hyundai dealership for services since it could possible covered under the warranty. They were not able to assist with our issue but kind enough to lead in the right directions. Thank you again Palmer Auto Service and Crews!
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Jim and his team are the best at what they do, they’re prompt, knowledgeable and their pricing is hon
est. You’re in great, capable hands with the whole team and they are so pleasant to work with!! Experience matters :)
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We have had Hwy 92 service my truck and my wife's Mini Cooper and their attention to detail surprised
and pleased me. They found things that really needed attention that were far outside what the cars were brought in for. They are probably the best service/repair place we have ever seen.
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I’ve been a patron for too many years to count. I recently had my car inspected which passed, but th
ey pointed out a minor inexpensive problem that if left not repaired it could escalate into a major and costly problem. I like it that they “head things off at the pass” to keep me from having major problems down the road. In addition, they saw that I had a nail in my tire that they fixed at no cost. Something else for which I wasn’t aware. I have always had peace of mind when having my car serviced here. They keep their highly trained mechanics up-to-date on the latest state-of-the-art and certifications. I sleep better knowing that my car is in the best of hands as I travel across state lines on a regular basis.
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11773 Se Highway 212
Ste 101
Clackamas, OR 97015-9048
4.9
(37 Reviews)
EI
Recent service
Tim, I have been happy with the service you have provided since march 2010, but after getting time to
look at my recent bill I'm wondering if the labor cost is correct? I'm not the smartest person but not sure why the labor cost is so high. I can't believe it would take more than one hour to change the oil and spark plugs. Checking everything else maybe one hour and the serpentine belt another hour. I'm thinking three hours should have been plenty of time to do all the required work. Looking at the labor cost It seems high. If your hourly wage is $80.00 at three hours that would add up to $240.00. I trust your judgment when you tell me if something needs to be replaced, but I don't want to be charged if my car is just sitting there.
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My VW Beatle Alternator Failed, Alex City Tire diagnosed and corrected the problem in a timely manner
. I am totally satisfied with the quality and professional work that was performed. They went way beyond in taking care of me, Again... Thank you !
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